To retrieve the recording of a specific call using either the userId or sessionId.
| Method | GET |
| Endpoints | https://{{host}}/api/public/bot/{{BotID}}/recordings?{{userId}}
|
| Content Type | application/json |
| Authorization | auth: {{JWT}}See How to generate the JWT Token. |
| API Scope | SmartAssist Recordings |
Path Parameters
| Parameter | Description | Type |
|---|---|---|
| host | Environment URL, for example, https://smartassist.kore.ai | string, required |
| BotId | BotId or StreamId. You can access it from the General Settings page of the bot. | string, required |
Query Parameters
| Parameter | Description | Type |
|---|---|---|
| userId | The ID of the user whose conversation history will be accessed. It can be a user email id or an enterprise-assigned unique id. | string, required |
| sessionId | The unique identifier for the session record. | string, required |
Sample Requests
curl --location --request GET '{{host}}/api/1.1/public/bot/{{BotID}}/recordings?userId={{userId}}' \
--header 'auth: {{JWT_TOKEN}}'
curl --location --request GET '{{host}}/api/1.1/public/bot/{{BotID}}/recordings?sessionId={{sessionId}}' \
--header 'auth: {{JWT_TOKEN}}'
Sample Response
{
"recording": [
"data:audio/wav;base64,{encodedFileInTheSpecifiedFormat}"
]
}