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Create Bulk Contacts

To create bulk contact from a CSV file with the given stream Id.

Method POST
Endpoint https://{host}/agentassist/api/v1/public/{{streamId}}/contacts/import-contacts
Content Type application/json
Authorization auth: {{JWT}}
See How to generate the JWT Token.
API Scope Configuration

 

Path Parameters

Parameter Description Type
host Environment URL, for example, https://smartassist.kore.ai String, Required
BotId BotId or StreamId. You can access it from the General Settings page of the bot. String, Required
contacts Contact details, for example, firstName, salutation, cellPhoneNumber, cellPhoneCountryCode, cellPhoneExtension. String, Required

 

Sample CSV File

 

Sample Request

curl --location --request POST
     'https://smartassist.kore.ai/agentassist/api/v1/public/st-733b03fb-667c-58d4-89ab-9d13f63fxxxx/contacts/import-contacts' \
      --header 'authority: smartassist.kore.ai' \
      --header 'accept: application/json, text/plain, */*' \
      --header 'accept-language: en-GB,en;q=0.6' \
      --header 'accountid: 63c7ebae6a2aef36de8fxxxx' \
      --header 'app-language: en' \
      --header 'content-type: application/json;charset=UTF-8' \
      --header 'cookie:
      mp_047a11cecb5356a4a4d5b3807d280766_mixpanel=%7B%22distinct_id%22%3A%20%
22185c4ee76476b6-06c5d613d9143b-1e462c6d-1fa400-185c4ee764897d%22%2C%22%24device_id%22%3A%20%22185c4ee76476b6-06c5d613d9143
b-1e462c6d-1fa400-185c4ee764897d%22%7D; mp_7888bdd5fedfd65f44bb9a3100fa9e80_mixpanel=%7B%22distinct_id%22%3A%20%22185c96da
2076ba-0f4b0a432b9049-1e462c6d-1fa400-185c96da208b46%22%2C%22%24device_id%22%3A%20%22185c96da2076ba-0f4b0a432b9049-1e462c6
d-1fa400-185c96da208b46%22%7D' \
      --header 'referer: https://smartassist.kore.ai/desktop/console' \
      --header 'sec-ch-ua: "Not_A Brand";v="99", "Brave";v="109", 
      "Chromium";v="109"' \
      --header 'sec-ch-ua-mobile: ?0' \
      --header 'sec-ch-ua-platform: "Linux"' \
      --header 'sec-fetch-dest: empty' \
      --header 'sec-fetch-mode: cors' \
      --header 'sec-fetch-site: same-origin' \
      --header 'sec-gpc: 1' \
      --header 'smartassist: true' \
      --header 'state: configured' \
      --header 'user-agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.0.0 Safari/537.36' \
      --header 'x-request-id: ed914d3f-9985-47a5-8ab2-84573c68xxxx' \
      --header 'x-timezone-offset: -330' \
      --header 'auth: 
      eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiY3MtMTY5ZmVhZGItYzU3Mi01NTZlLWEzODYtNjgxNmMxNzM3YzQ2In0.3hb7YvEv3W
piCYcLo9PUpKLmy05cBvk1D1ZJt0UjhQU' \
      --form 'result_file=@"/home/johnsmith/Documents/john/sample.csv"'

 

Body Parameters

Parameter Description Type
firstName The first name of the contact. String, Required
lastName The last name of the contact. String, Required
salutation The salutation (Mr. or Mrs.) of the contact. String, Required
cellPhoneNumber The phoneNumber of the contact.
String, Required
cellPhoneCountryCode The countryCode of the contact String, Required
cellPhoneExtension The extension of the contact. String, Required

Sample Response

[
  {
    "status": "ACTIVE",
    "firstName": "john",
    "lastName": "doe",
    "salutation": "Mr",
    "accountId": "63ab016b0d909c22b2daxxxx",
    "orgId": "o-dd99e2e4-476f-5aa6-90ad-bd7a0b9bxxxx",
    "createdBy":
"u-79cda73a-5947-536f-a1cc-3e939e84xxxx",
    "cellPhone": {
          "phoneNumber": "+9198765xxxxx",
          "countryCode": "+91",
          "extension": "+"
        },
        "fullName": "john doe",
        "address": [],
        "twitterDetails": [],
        "createdAt": "2023-01-18T10:53:35.622Z",
        "updatedAt": "2023-01-18T10:53:35.622Z",
        "id": "63c7cfaf196ce928529bxxxx"
  },
  {
    "status": "ACTIVE",
    "firstName": "jane",
    "lastName": "doe",
    "salutation": "Mrs",
    "accountId": "63ab016b0d909c22b2daxxxx",
    "orgId": "o-dd99e2e4-476f-5aa6-90ad-bd7a0b9bxxxx",
   "createdBy":
"u-79cda73a-5947-536f-a1cc-3e939e84xxxx",
   "cellPhone": {
       "phoneNumber": "+9112345xxxxx",
       "countryCode": "+91",
       "extension": "91"
   },
   "fullName": "jane doe",
   "address": [],
   "twitterDetails": [],
   "createdAt": "2023-01-18T10:53:35.622Z",
   "updatedAt": "2023-01-18T10:53:35.622Z",
   "id": "63c7cfaf196ce928529bxxxx"
  }
]

Create Bulk Contacts

To create bulk contact from a CSV file with the given stream Id.

Method POST
Endpoint https://{host}/agentassist/api/v1/public/{{streamId}}/contacts/import-contacts
Content Type application/json
Authorization auth: {{JWT}}
See How to generate the JWT Token.
API Scope Configuration

 

Path Parameters

Parameter Description Type
host Environment URL, for example, https://smartassist.kore.ai String, Required
BotId BotId or StreamId. You can access it from the General Settings page of the bot. String, Required
contacts Contact details, for example, firstName, salutation, cellPhoneNumber, cellPhoneCountryCode, cellPhoneExtension. String, Required

 

Sample CSV File

 

Sample Request

curl --location --request POST
     'https://smartassist.kore.ai/agentassist/api/v1/public/st-733b03fb-667c-58d4-89ab-9d13f63fxxxx/contacts/import-contacts' \
      --header 'authority: smartassist.kore.ai' \
      --header 'accept: application/json, text/plain, */*' \
      --header 'accept-language: en-GB,en;q=0.6' \
      --header 'accountid: 63c7ebae6a2aef36de8fxxxx' \
      --header 'app-language: en' \
      --header 'content-type: application/json;charset=UTF-8' \
      --header 'cookie:
      mp_047a11cecb5356a4a4d5b3807d280766_mixpanel=%7B%22distinct_id%22%3A%20%
22185c4ee76476b6-06c5d613d9143b-1e462c6d-1fa400-185c4ee764897d%22%2C%22%24device_id%22%3A%20%22185c4ee76476b6-06c5d613d9143
b-1e462c6d-1fa400-185c4ee764897d%22%7D; mp_7888bdd5fedfd65f44bb9a3100fa9e80_mixpanel=%7B%22distinct_id%22%3A%20%22185c96da
2076ba-0f4b0a432b9049-1e462c6d-1fa400-185c96da208b46%22%2C%22%24device_id%22%3A%20%22185c96da2076ba-0f4b0a432b9049-1e462c6
d-1fa400-185c96da208b46%22%7D' \
      --header 'referer: https://smartassist.kore.ai/desktop/console' \
      --header 'sec-ch-ua: "Not_A Brand";v="99", "Brave";v="109", 
      "Chromium";v="109"' \
      --header 'sec-ch-ua-mobile: ?0' \
      --header 'sec-ch-ua-platform: "Linux"' \
      --header 'sec-fetch-dest: empty' \
      --header 'sec-fetch-mode: cors' \
      --header 'sec-fetch-site: same-origin' \
      --header 'sec-gpc: 1' \
      --header 'smartassist: true' \
      --header 'state: configured' \
      --header 'user-agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.0.0 Safari/537.36' \
      --header 'x-request-id: ed914d3f-9985-47a5-8ab2-84573c68xxxx' \
      --header 'x-timezone-offset: -330' \
      --header 'auth: 
      eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJuYW1lIjoiY3MtMTY5ZmVhZGItYzU3Mi01NTZlLWEzODYtNjgxNmMxNzM3YzQ2In0.3hb7YvEv3W
piCYcLo9PUpKLmy05cBvk1D1ZJt0UjhQU' \
      --form 'result_file=@"/home/johnsmith/Documents/john/sample.csv"'

 

Body Parameters

Parameter Description Type
firstName The first name of the contact. String, Required
lastName The last name of the contact. String, Required
salutation The salutation (Mr. or Mrs.) of the contact. String, Required
cellPhoneNumber The phoneNumber of the contact.
String, Required
cellPhoneCountryCode The countryCode of the contact String, Required
cellPhoneExtension The extension of the contact. String, Required

Sample Response

[
  {
    "status": "ACTIVE",
    "firstName": "john",
    "lastName": "doe",
    "salutation": "Mr",
    "accountId": "63ab016b0d909c22b2daxxxx",
    "orgId": "o-dd99e2e4-476f-5aa6-90ad-bd7a0b9bxxxx",
    "createdBy":
"u-79cda73a-5947-536f-a1cc-3e939e84xxxx",
    "cellPhone": {
          "phoneNumber": "+9198765xxxxx",
          "countryCode": "+91",
          "extension": "+"
        },
        "fullName": "john doe",
        "address": [],
        "twitterDetails": [],
        "createdAt": "2023-01-18T10:53:35.622Z",
        "updatedAt": "2023-01-18T10:53:35.622Z",
        "id": "63c7cfaf196ce928529bxxxx"
  },
  {
    "status": "ACTIVE",
    "firstName": "jane",
    "lastName": "doe",
    "salutation": "Mrs",
    "accountId": "63ab016b0d909c22b2daxxxx",
    "orgId": "o-dd99e2e4-476f-5aa6-90ad-bd7a0b9bxxxx",
   "createdBy":
"u-79cda73a-5947-536f-a1cc-3e939e84xxxx",
   "cellPhone": {
       "phoneNumber": "+9112345xxxxx",
       "countryCode": "+91",
       "extension": "91"
   },
   "fullName": "jane doe",
   "address": [],
   "twitterDetails": [],
   "createdAt": "2023-01-18T10:53:35.622Z",
   "updatedAt": "2023-01-18T10:53:35.622Z",
   "id": "63c7cfaf196ce928529bxxxx"
  }
]