To add an agent with the given Stream Id.

Method	POST
Endpoint	https://{{host}}/agentassist/api/v1/public/{{streamId}}/agent-groups
Content Type	application/json
Authorization	auth: {{JWT}} See How to generate the JWT Token.
API Scope	SmartAssist Analytics

 

Path Parameters

Parameter	Description	Type
host	Environment URL, for example, https://smartassist.kore.ai	String, Required
BotId	BotId or StreamId. You can access it from the General Settings page of the bot.	String, Required

 

Sample Request

curl --location --request POST \
     'https://{{host}}/agentassist/api/v1/public/{{streamId}}/agent-groups'
      --header 'auth: {jwt-code}' \
      --header 'accountId: {{accountId}}'
      --header 'Content-Type: application/json' \
      --data-raw '
     {
      "name": "US West Coast team",
      "description": "US west coast team handles west side.",
     }'

Headers

• accountId (required): The account ID associated with the API request.
• auth (required): JWT token for authentication.

Body Parameters

 

Parameter	Description	Type
name	Name of the Agent Group up to 50 characters long.	String, Required
description	Brief description of the agent Group up to 50 characters long.	String, Required

 

Sample Response

{
    "name": "US West Coast team",
    "description": "US west coast team handles west side.",
}