The SmartAssist onboarding journey starts with Signing up for SmartAssist. SmartAssist login needs to be unique on the Kore.ai platform. The XO Platform automatically creates a workspace using the login you signed up with.
Sign in on SmartAssist
To sign in on SmartAssist:
- Visit the SmartAssist login page.
- Enter your email address and click Continue. You can also log in using your Google, Windows, or LinkedIn accounts.
- Enter the password, and click Sign in.
- The next step is to create a bot.
Two Factor Authentication
If two-factor authentication (2FA) is enabled on the Kore.ai Bots Admin Console, follow these steps to sign in on SmartAssist:
- Visit the SmartAssist login page.
- Enter your email address and click Continue.
- Enter your password.
- Enter the OTP sent to your registered email for secondary authentication.
- Upon successfully verifying the secondary factor, the system grants access to SmartAssist.
- The next step is to create a bot.
Logout Process
To log out of SmartAssist:
- Click the Profile icon at the top right corner and then click Logout.
- If you have any ongoing interactions, a pop-up is displayed informing you to close or transfer the interactions before logging out. Click Ok.
- A confirmation page is displayed and you are logged out of SmartAssist. Click the Login button to re-login.
