Automatic Speech Recognition (ASR)
Kore.ai supports the following third-party service providers for ASR services:
Name |
Platform |
Kore Voice Gateway (VG) Support |
Audiocodes Support |
|
✅ |
✅ |
|
Azure |
✅ |
✅ |
|
Deepgram |
✅ |
❌ |
|
Advanced Media |
❌ |
✅ |
|
Amazon Transcribe |
✅ |
❌ |
|
AmiVoice |
✅ |
✅ |
Text to Speech (TTS)
Kore.ai supports the following third-party service providers for TTS services:
Name |
Platform |
Kore Voice Gateway (VG) Support | Audiocodes Support |
|
Cloud TTS | ✅ | ✅ |
Azure |
✅ |
✅ |
|
OpenAI |
✅ |
❌ |
|
Eleven Labs |
✅ |
❌ |
|
AWS |
✅ |
✅ |
|
PlayHT | PlayHT TTS |
✅ |
❌ |
Voice Biometrics
Kore.ai supports the following third-party service providers for voice biometrics:
Name |
Platform Description/Details (Version) |
Kore Voice Gateway (VG) Support |
Audiocodes Support |
ID R&D |
✅ |
❌ |