To enable the typing indicator for chat conversations, do the following:

1. Install WebSDK 2.0 on your server. WebSDK 2.0 is a set of client libraries that provide a quick and convenient way to integrate Kore.ai Bots chat capability into custom applications. For additional information and to install WebSDK 2.0, refer to WebSDK 2.0 Installation. 
2. Install the AgentDesktop plugin in WebSDK 2.0 for receiving read receipts and typing indicators. Agent Desktop Plugin lets the user interact with the agent through the bot. It supports the following features:
   • • Audio Calling
     • Video Calling
     • Co-browse
     • Screen Sharing

For additional information and to install the AgentDesktop plugin, refer to Agent Desktop Plugin Installation.