On this Page
- GETTING STARTED
- Introduction to SmartAssist
- Glossary
- Minimum System and Browser Requirements
- SmartAssist Lifecycle Management
- SmartAssist Setup Guide
- Sign Up for SmartAssist
- Setup SmartAssist for Use With AgentAssist
- Release Notes
- Frequently Asked Questions (FAQ)
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- EXPERIENCE DESIGNERS
- Flow Designer
- Waiting Experience
- Conversation Automation
- Testing Widget
- Use Cases
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- ADMINISTRATORS
- Account Management
- Routing
- User Management
- System Setup
- API Reference
- Integrations
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- Genesys Voice Bot
- Genesys + Kore Voice Automation - Manual Installation Guide
- Voice Automation - Integration with Amazon Connect
- Voice Automation NiceCX (CX One) - SIP Integration
- Talkdesk Voice Automation
- Kore Voice Automation (IVA) Integration with Zoom Contact Center (CC)
- ID R&D Integration With Kore
- Audit Report
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- AGENTS
- Agent Console
- My Dashboard
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- SUPERVISORS
- Dashboard
- Monitor Queues, Agents, Interactions, and Service Levels
- Manage Layout
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- BUSINESS USERS
- Reports
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