To retrieve the most recent conversational data for the given Bot Id. Gets the latest 25 sessions data for the given Bot Id that completed the execution of the flow.
Method | GET |
Endpoint | https://{{host}}/api/public/bot/{{BotID}}//intentrealtimedata |
Content Type | application/json |
Authorization | auth: {{JWT}} See How to generate the JWT Token. |
API Scope | SmartAssist Analytics |
Path Parameters
Parameter | Description | Type |
---|---|---|
host | Environment URL, for example, https://smartassist.kore.ai | String, Required |
BotID | Bot ID or Stream ID. You can access it from the General Settings page of the bot. |
String, Required |
Sample Request
curl --location --request POST 'https://smartassist.kore.ai/api/public/bot/st-e808d22c-fcbc-54b6-b450-6983ec2axxxx/intentrealtimedata' \ --header 'auth: eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIxMjM0NTY3ODkwIiwiYXBwSWQiOiJjcy0yOGU0MWFjMi0zODJjLTVkNmUtOGQ0MC0zZDE0OGYy ZmI0YWMifQ.gW6cuRsv86ajX48gW0XYOmiUSAEp4K4r5JbM3wUISCM' \ --header 'cache-control: no-cache' \ --header 'postman-token: 363f7f10-e516-c464-dcf8-2fefcd86xxxx' \ --header 'Format: application/json' \ --header 'accountId: 63c0e7de93e4c7694808xxxx'
Sample Response
[ { intent : [Book a Ticket, Book a Flight], ANI: st-bb0e8899-a753-568f-984f-3338de26xxxx, DNI: username@domain.com, channel: rtm, startTime: 2022-01-06T14: 07: 08.185+00: 00, endTime: 2022-01-06T14: 44: 17.527+00: 00, status: completed, timeHandled: 50s, deflectedTo: rtm, userId: "u-6b184e56-ebe3-5acb-af3c-1e6bcb25xxxx", sessionId: "6364a8616d8e6a6a0effxxxx", }, { intent : [], ANI: +126529865, DNI: +126529865, channel: audiocodes, startTime: 2022-01-06T14: 07: 08.185+00: 00, endTime: 2022-01-06T14: 44: 17.527+00: 00, status: Dropoff, timeHandled: 13m: 8s, deflectedTo: null, userId: "u-6b184e56-ebe3-5acb-af3c-1e6bcb25xxxx", sessionId: "6364a8616d8e6a6a0effxxxx", } ]