To retrieve the list of agent groups with the given Stream Id.
| Method | GET |
| Endpoint | https://{{host}}/agentassist/api/v1/public/{{streamId}}/agent-groups |
| Content Type | application/json |
| Authorization | auth: {{JWT}}See How to generate the JWT Token. |
| API Scope | SmartAssist Analytics |
Path Parameters
| Parameter | Description | Type |
|---|---|---|
| host | Environment URL, for example, https://smartassist.kore.ai | String, Required |
| BotId | BotId or StreamId. You can access it from the General Settings page of the bot. | String, Required |
Sample Request
curl --location --request GET \
'https://{{host}}/agentassist/api/v1/public/{{streamId}}/agent-groups'
--header 'auth: {jwt-code}' \
--header 'accountId: {{accountId}}'
--header 'Content-Type: application/json' \
Headers
- accountId (required): The account ID associated with the API request.
- auth (required): JWT token for authentication.
Sample Response
{
"results": [
{
"isDefault": true,
"isUnassigned": false,
"status": "ACTIVE",
"name": "Default Group",
"description": "Default Group (Auto Created).",
"iId": "st-3bf09bef-f979-5489-b337-f465bd5dxxxx",
"createdBy": "u-40d2bdc2-822a-51a2-bdcd-95bdf483xxxx",
"orgId": "o-0f5df379-56f6-5d5f-beff-73d9dbeexxxx",
"lname": "default group",
"createdByAId": null,
"createdAt": "2023-07-31T07:27:35.219Z",
"updatedAt": "2023-07-31T07:27:35.219Z",
"id": "ag-3921798-30ce-41b4-9ed4-3ad6725dxxxx",
"totalAgents": 0,
"managers": []
}
],
"skip": 0,
"limit": 10,
"hasMore": false,
"totalPages": 0,
"totalResults": 1
}