To get all agent details associated with an accountId.
| Method |
GET |
| Endpoint |
https://{{host}}/agentassist/api/public/analytics/account/{{Accountid}}/agents |
| Content-Type |
application/json |
| Authorization |
auth: {{JWT}}
See How to generate the JWT Token. |
| API Scope |
WFM Integration |
Path Parameters
| Parameter |
Description |
Type |
| host |
Environment URL, for example, https://smartassist.kore.ai |
string, required |
| AccountId |
The unique Id associated with the account. |
string, required |
Sample Request
curl --location 'https://{{host}}/agentassist/api/public/analytics/account/636f5b36bcf8a8c7101exxxx/agents?offset=0&limit=5' \
--header 'auth: eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJhcHBJZCI6ImNzLWYyYjdmM2Y5LWE0Y2EtNWRhYS04ODRjLThlZDQxYjM2MWRjOSJ9.lYyONpEEmSYdQo7CIOpHWqz4pQE-PgAN2lLYz3-xxxx' \
--header 'Content-Type: application/json'
Sample Response
[
{
accountId: "63fb9a0f90425b644d3exxxx",
"agentId":”a-59bb17e-0cae-46b0-8d80-a8a8ac34xxxx”,
“firstName”: “Tony”,
“lastName”: “Stark”
}
]
Body Parameters
| Parameter |
Description |
Type |
| accountId |
The unique Id associated with the account. For example, 63fb9a0f90425b644d3ec070. |
String |
| agentId |
The unique Id of the agent. For example, a-59bb17e-0cae-46b0-8d80-a8a8ac34e55c. |
String |
| firstName |
The agent’s first name. For example, Tony. |
String |
| lastName |
The agent’s last name. For example, Stark. |
String |
