GETTING STARTED
SearchAssist Overview
SearchAssist Introduction
Onboarding SearchAssist
Build your first App
Glossary
Release Notes
What's new in SearchAssist
Previous Versions

CONCEPTS
Managing Sources
Introduction
Files
Web Pages
FAQs
Structured Data 
Connectors
Introduction to Connectors
SharePoint Connector
Confluence Cloud Connector
Confluence Server Connector
Zendesk Connector
ServiceNow Connector
Salesforce Connector
Azure Storage Connector
Google Drive Connector
Dropbox Connector
Oracle Knowledge Connector
DotCMS Connector
RACL
Virtual Assistants
Managing Indices
Introduction
Index Fields
Traits
Workbench
Introduction to Workbench
Field Mapping
Entity Extraction
Traits Extraction
Keyword Extraction
Exclude Document
Semantic Meaning
Snippet Extraction
Custom LLM Prompts
Index Settings
Index Languages
Managing Chunks
Chunk Browser
Managing Relevance
Introduction
Weights
Highlighting
Presentable
Synonyms
Stop Words
Search Relevance
Spell Correction
Prefix Search
Custom Configurations
Personalizing Results
Introduction
Answer Snippets
Introduction
Extractive Model
Generative Model
Enabling Both Models
Simulation and Testing
Debugging
Best Practices and Points to Remember
Troubleshooting Answers
Answer Snippets Support Across Content Sources
Result Ranking
Facets
Business Rules
Introduction
Contextual Rules
NLP Rules
Engagement
Small Talk
Bot Actions
Designing Search Experience
Introduction
Search Interface
Result Templates
Testing
Preview and Test
Debug Tool
Running Experiments
Introduction
Experiments
Analyzing Search Performance
Overview
Dashboard
User Engagement
Search Insights
Result Insights
Answer Insights

ADMINISTRATION
General Settings
Credentials
Channels
Team
Collaboration
Integrations
OpenAI Integration
Azure OpenAI Integration
Custom Integration
Billing and Usage
Plan Details
Usage Logs
Order and Invoices
Smart Hibernation

SearchAssist APIs
API Introduction
API List

SearchAssist SDK

HOW TOs
Use Custom Fields to Filter Search Results and Answers
Add Custom Metadata to Ingested Content
Write Painless Scripts
Configure Business Rules for Generative Answers

Access SearchAssist

SearchAssist provides a no-code platform to design, test, tune and deploy powerful search experiences for your employees and customers. You can signup for a user account by visiting the home page here. After signing up, you can choose to create your own workspace and invite your team, or choose to join an existing workspace that matches your email domain.

Create User Account

You can signup for a new user account using your email address. Follow these steps to create a new user account.

  1. Visit SearchAssist’s home page and proceed to the signup section.
  2. You can signup using your email address or by using any of the Single Sign-on (SSO) options.
  3. To signup using your email address, provide your email address in the ‘Email Id’ field and continue.
  4. To signup using any of the SSO options, click the SSO provider name and continue.


  5. Enter your account information and then click Sign up. Kore.ai sends a verification email.
  6. Go to your email account and locate the message from Kore.ai.
  7. Click the button to verify your account (or copy and paste the link URL in the message). Kore.ai opens in a new browser tab.

  8. Confirm the email address in the next page and click Continue.
  9. On the next page, enter your password and click Sign In.

 

Create Your First SearchAssist Application

You can create your first SearchAssist application (app) by installing any of the sample datasets or you can create your own app to build from scratch. To know more, see Build and Launch your First SearchAssist App.

 

 

SearchAssist Apps Overview

The Overview tab opens the dashboard. This is where you can find a snapshot of all the SearchAssist apps both the ones in development and launched.

To view high-level information about each SearchAssist app, go to the top right corner, click the app button and select an option.

The Overview dashboard provides an all-round view and links to drill down on all the major areas of the platform related to the selected app:

  • Content types and number of documents indexed along with index details
  • Insights on Total Users, Total Searches, Searches with Results, Searches with Clicks
  • All active experiments
  • Current subscription plan and usage statistics

Access SearchAssist

SearchAssist provides a no-code platform to design, test, tune and deploy powerful search experiences for your employees and customers. You can signup for a user account by visiting the home page here. After signing up, you can choose to create your own workspace and invite your team, or choose to join an existing workspace that matches your email domain.

Create User Account

You can signup for a new user account using your email address. Follow these steps to create a new user account.

  1. Visit SearchAssist’s home page and proceed to the signup section.
  2. You can signup using your email address or by using any of the Single Sign-on (SSO) options.
  3. To signup using your email address, provide your email address in the ‘Email Id’ field and continue.
  4. To signup using any of the SSO options, click the SSO provider name and continue.


  5. Enter your account information and then click Sign up. Kore.ai sends a verification email.
  6. Go to your email account and locate the message from Kore.ai.
  7. Click the button to verify your account (or copy and paste the link URL in the message). Kore.ai opens in a new browser tab.

  8. Confirm the email address in the next page and click Continue.
  9. On the next page, enter your password and click Sign In.

 

Create Your First SearchAssist Application

You can create your first SearchAssist application (app) by installing any of the sample datasets or you can create your own app to build from scratch. To know more, see Build and Launch your First SearchAssist App.

 

 

SearchAssist Apps Overview

The Overview tab opens the dashboard. This is where you can find a snapshot of all the SearchAssist apps both the ones in development and launched.

To view high-level information about each SearchAssist app, go to the top right corner, click the app button and select an option.

The Overview dashboard provides an all-round view and links to drill down on all the major areas of the platform related to the selected app:

  • Content types and number of documents indexed along with index details
  • Insights on Total Users, Total Searches, Searches with Results, Searches with Clicks
  • All active experiments
  • Current subscription plan and usage statistics