GETTING STARTED
SearchAssist Overview
SearchAssist Introduction
Onboarding SearchAssist
Build your first App
Glossary
Release Notes
What's new in SearchAssist
Previous Versions

CONCEPTS
Managing Sources
Introduction
Files
Web Pages
FAQs
Structured Data 
Connectors
Introduction to Connectors
SharePoint Connector
Confluence Cloud Connector
Confluence Server Connector
Zendesk Connector
ServiceNow Connector
Salesforce Connector
Azure Storage Connector
Google Drive Connector
Dropbox Connector
Oracle Knowledge Connector
DotCMS Connector
RACL
Virtual Assistants
Managing Indices
Introduction
Index Fields
Traits
Workbench
Introduction to Workbench
Field Mapping
Entity Extraction
Traits Extraction
Keyword Extraction
Exclude Document
Semantic Meaning
Snippet Extraction
Custom LLM Prompts
Index Settings
Index Languages
Managing Chunks
Chunk Browser
Managing Relevance
Introduction
Weights
Highlighting
Presentable
Synonyms
Stop Words
Search Relevance
Spell Correction
Prefix Search
Custom Configurations
Personalizing Results
Introduction
Answer Snippets
Introduction
Extractive Model
Generative Model
Enabling Both Models
Simulation and Testing
Debugging
Best Practices and Points to Remember
Troubleshooting Answers
Answer Snippets Support Across Content Sources
Result Ranking
Facets
Business Rules
Introduction
Contextual Rules
NLP Rules
Engagement
Small Talk
Bot Actions
Designing Search Experience
Introduction
Search Interface
Result Templates
Testing
Preview and Test
Debug Tool
Running Experiments
Introduction
Experiments
Analyzing Search Performance
Overview
Dashboard
User Engagement
Search Insights
Result Insights
Answer Insights

ADMINISTRATION
General Settings
Credentials
Channels
Team
Collaboration
Integrations
OpenAI Integration
Azure OpenAI Integration
Custom Integration
Billing and Usage
Plan Details
Usage Logs
Order and Invoices

SearchAssist APIs
API Introduction
API List

SearchAssist SDK

HOW TOs
Use Custom Fields to Filter Search Results and Answers
Add Custom Metadata to Ingested Content
Write Painless Scripts
Configure Business Rules for Generative Answers

Configuring Search Fields

Add, delete, and manage fields to customize index configurations. Field properties created here are used to create the search index schema. You can change field properties for multiple purposes such as assigning weights and creating facets.

When you extract a web page, document, or add an FAQ manually, SearchAssist automatically generates the corresponding fields and adds them to the Fields page. You can also add custom fields to this default list.

Adding Fields

Follow these steps:

  1. Click the Indices menu tab.
  2. In the left pane, click Fields.
  3. Go to the top right corner of the page and click + Add Field button.
  4. In the Add Field dialog box, enter a unique field name.
  5. Select one field type on the drop-down menu: String, Number, Trait, Dense Vector, Entity, Keyword, Array, Object.
  6. Under the Select ones that apply section, select one or more applicable conditions.
    • Multi-Valued to indicate a document can contain multiple values for this field type. The default setting is enabled.
    • Required makes the field mandatory. If checked, documents with a blank field are not indexed. The default setting is disenabled.
    • Stored to make this field value accessible by a search query. The default setting is enabled.
    • Indexed to use the field value in a search query to find documents. Only these fields can be used in Manage Relevance. The default setting is enabled.
  7. Click Add

Editing Fields

Follow these steps:

  1. Click the Indices menu tab.
  2. In the left pane, click Fields.
  3. On the Fields page, locate a field row.
  4. Go to the right side of the row.
  5. Hover the mouse and click the pencil icon.
  6. In the Edit Field dialog box, make changes as required.
  7. Click Save.

Note: System fields (with the prefix sys_) cannot be edited or deleted.

Configuring Search Fields

Add, delete, and manage fields to customize index configurations. Field properties created here are used to create the search index schema. You can change field properties for multiple purposes such as assigning weights and creating facets.

When you extract a web page, document, or add an FAQ manually, SearchAssist automatically generates the corresponding fields and adds them to the Fields page. You can also add custom fields to this default list.

Adding Fields

Follow these steps:

  1. Click the Indices menu tab.
  2. In the left pane, click Fields.
  3. Go to the top right corner of the page and click + Add Field button.
  4. In the Add Field dialog box, enter a unique field name.
  5. Select one field type on the drop-down menu: String, Number, Trait, Dense Vector, Entity, Keyword, Array, Object.
  6. Under the Select ones that apply section, select one or more applicable conditions.
    • Multi-Valued to indicate a document can contain multiple values for this field type. The default setting is enabled.
    • Required makes the field mandatory. If checked, documents with a blank field are not indexed. The default setting is disenabled.
    • Stored to make this field value accessible by a search query. The default setting is enabled.
    • Indexed to use the field value in a search query to find documents. Only these fields can be used in Manage Relevance. The default setting is enabled.
  7. Click Add

Editing Fields

Follow these steps:

  1. Click the Indices menu tab.
  2. In the left pane, click Fields.
  3. On the Fields page, locate a field row.
  4. Go to the right side of the row.
  5. Hover the mouse and click the pencil icon.
  6. In the Edit Field dialog box, make changes as required.
  7. Click Save.

Note: System fields (with the prefix sys_) cannot be edited or deleted.