GETTING STARTED
SearchAssist Overview
SearchAssist Introduction
Onboarding SearchAssist
Build your first App
Glossary
Release Notes
Current Version
Recent Updates
Previous Versions

CONCEPTS
Managing Sources
Introduction
Files
Web Pages
FAQs
Structured Data 
Connectors
Introduction to Connectors
SharePoint Connector
Confluence Connector
Zendesk Connector
ServiceNow Connector
Salesforce Connector
Azure Storage Connector
Google Drive Connector
Dropbox Connector
Oracle Knowledge Connector
Virtual Assistants
Managing Indices
Introduction
Index Fields
Traits
Workbench
Introduction to Workbench
Field Mapping
Entity Extraction
Traits Extraction
Keyword Extraction
Exclude Document
Semantic Meaning
Snippet Extraction
Custom LLM Prompts
Index Settings
Index Languages
Managing Chunks
Chunk Browser
Managing Relevance
Introduction
Weights
Highlighting
Presentable
Synonyms
Stop Words
Search Relevance
Spell Correction
Prefix Search
Personalizing Results
Introduction
Answer Snippets
Introduction
Extractive Model
Generative Model
Enabling Both Models
Simulation and Testing
Debugging
Best Practices and Points to Remember
Troubleshooting Answers
Answer Snippets Support Across Content Sources
Result Ranking
Facets
Business Rules
Introduction
Contextual Rules
NLP Rules
Engagement
Small Talk
Bot Actions
Designing Search Experience
Introduction
Search Interface
Result Templates
Testing
Preview and Test
Debug Tool
Running Experiments
Introduction
Experiments
Analyzing Search Performance
Overview
Dashboard
User Engagement
Search Insights
Result Insights
Answer Insights

ADMINISTRATION
General Settings
Credentials
Channels
Collaboration
Integrations
OpenAI Integration
Azure OpenAI Integration
Billing and Usage
Plan Details
Usage Logs
Order and Invoices

SearchAssist PUBLIC APIs
API Introduction
API List

SearchAssist SDK

HOW TOs
Use Custom Fields to Filter Search Results and Answers
Add Custom Metadata to Ingested Content
Write Painless Scripts
Configure Business Rules for Generative Answers

Adding Documents 

Files are a static source of content for your SearchAssist app. SearchAssist allows you to upload a file from local storage or with the URL for an accessible file. You can upload multiple file formats, including PDF, DOCX, PPT, XLSX, and TXT. These files are indexed and available for ready retrieval, as answers to search queries. 

Here is a bank scenario that demonstrates how SearchAssist can create search resources from uploaded documents. In this scenario, the business user has a step-by-step guide that shows its customers how to open an online Demat account.

Follow these steps to upload a file:

  1. Click the Sources menu tab.
  2. In the left pane, click Content.
  3. Click the + Add Content button and select Upload File.
  4. Click a menu tab option to select a file location: extract from file (upload) or URL. In this scenario, we select extract from file.
  5. If you choose the upload option, drag and drop the file to the Upload File dialog box. (Or click Browse and locate the file on your device.)
  6. Click Proceed.

Extracting Content From A URL

  1. To extract content from a URL, click the EXTRACT FOM URL menu tab.
  2. Fill in the fields and paste the full URL.
  3. Click Proceed.

Adding Documents 

Files are a static source of content for your SearchAssist app. SearchAssist allows you to upload a file from local storage or with the URL for an accessible file. You can upload multiple file formats, including PDF, DOCX, PPT, XLSX, and TXT. These files are indexed and available for ready retrieval, as answers to search queries. 

Here is a bank scenario that demonstrates how SearchAssist can create search resources from uploaded documents. In this scenario, the business user has a step-by-step guide that shows its customers how to open an online Demat account.

Follow these steps to upload a file:

  1. Click the Sources menu tab.
  2. In the left pane, click Content.
  3. Click the + Add Content button and select Upload File.
  4. Click a menu tab option to select a file location: extract from file (upload) or URL. In this scenario, we select extract from file.
  5. If you choose the upload option, drag and drop the file to the Upload File dialog box. (Or click Browse and locate the file on your device.)
  6. Click Proceed.

Extracting Content From A URL

  1. To extract content from a URL, click the EXTRACT FOM URL menu tab.
  2. Fill in the fields and paste the full URL.
  3. Click Proceed.