GETTING STARTED
SearchAssist Overview
SearchAssist Introduction
Onboarding SearchAssist
Build your first App
Glossary
Release Notes
Current Version
Recent Updates
Previous Versions
CONCEPTS
Managing Sources
Introduction
Files
Web Pages
FAQs
Structured Data 
Connectors
Introduction to Connectors
SharePoint Connector
Confluence Connector
Zendesk Connector
ServiceNow Connector
Salesforce Connector
Azure Storage Connector
Google Drive Connector
Dropbox Connector
Oracle Knowledge Connector
Virtual Assistants
Managing Indices
Introduction
Index Fields
Traits
Workbench
Introduction to Workbench
Field Mapping
Entity Extraction
Traits Extraction
Keyword Extraction
Exclude Document
Semantic Meaning
Snippet Extraction
Custom LLM Prompts
Index Settings
Index Languages
Managing Chunks
Chunk Browser
Managing Relevance
Introduction
Weights
Highlighting
Presentable
Synonyms
Stop Words
Search Relevance
Spell Correction
Prefix Search
Personalizing Results
Introduction
Answer Snippets
Introduction
Extractive Model
Generative Model
Enabling Both Models
Simulation and Testing
Debugging
Best Practices and Points to Remember
Troubleshooting Answers
Answer Snippets Support Across Content Sources
Result Ranking
Facets
Business Rules
Introduction
Contextual Rules
NLP Rules
Engagement
Small Talk
Bot Actions
Designing Search Experience
Introduction
Search Interface
Result Templates
Testing
Preview and Test
Debug Tool
Running Experiments
Introduction
Experiments
Analyzing Search Performance
Overview
Dashboard
User Engagement
Search Insights
Result Insights
Answer Insights
ADMINISTRATION
General Settings
Credentials
Channels
Collaboration
Integrations
OpenAI Integration
Azure OpenAI Integration
Billing and Usage
Plan Details
Usage Logs
Order and Invoices
SearchAssist PUBLIC APIs
API Introduction
API List
SearchAssist SDK
HOW TOs
Use Custom Fields to Filter Search Results and Answers
Add Custom Metadata to Ingested Content
Write Painless Scripts
Configure Business Rules for Generative Answers

Home

SearchAssist Overview

SearchAssist is a conversational search platform that combines natural language understanding with intelligent virtual assistant actions. The result is a contextualized search experience that is relevant and personalized for your users. The powerful no-code platform helps you launch world-class search experiences within days and provides measurable progress towards your business goals. Drive brand engagement and increase conversions by designing impactful search experiences powered by highly customizable result templates.

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Search by Any Content
SearchAssist supports multiple data sources for building your search index, including website crawlers, structured data, unstructured documents, catalogs, FAQs, and knowledge bases.
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Engage with Virtual Assistants
Enhance the search experience for your users by seamlessly engaging them with intelligent virtual assistant actions. You can easily integrate a virtual assistant designed on Kore.ai’s Experience Optimization(XO) platform.
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AI-Powered Relevance Optimization & Recommendations

The powerful index workbench helps organize and transform your data with AI-powered index stages. Extract entities, identify traits, transform natural language inputs to business rules, and more to fine-tune the search results and provide personalized product suggestions by using the recommendations engine.

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Engaging Search User Interface
The search user interface is critical in delivering great customer search experiences. With SearchAssist, you can build engaging experiences using the traditional search bar or virtual assistant mode.
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Actionable Insights
Understand what your customers are looking for and optimize the search results with actionable click and search analytics. Get a deeper understanding of what works for your customers by conducting A/B experiments.

Home

SearchAssist Overview

SearchAssist is a conversational search platform that combines natural language understanding with intelligent virtual assistant actions. The result is a contextualized search experience that is relevant and personalized for your users. The powerful no-code platform helps you launch world-class search experiences within days and provides measurable progress towards your business goals. Drive brand engagement and increase conversions by designing impactful search experiences powered by highly customizable result templates.

null
Search by Any Content
SearchAssist supports multiple data sources for building your search index, including website crawlers, structured data, unstructured documents, catalogs, FAQs, and knowledge bases.
null
Engage with Virtual Assistants
Enhance the search experience for your users by seamlessly engaging them with intelligent virtual assistant actions. You can easily integrate a virtual assistant designed on Kore.ai’s Experience Optimization(XO) platform.
null
AI-Powered Relevance Optimization & Recommendations

The powerful index workbench helps organize and transform your data with AI-powered index stages. Extract entities, identify traits, transform natural language inputs to business rules, and more to fine-tune the search results and provide personalized product suggestions by using the recommendations engine.

null
Engaging Search User Interface
The search user interface is critical in delivering great customer search experiences. With SearchAssist, you can build engaging experiences using the traditional search bar or virtual assistant mode.
null
Actionable Insights
Understand what your customers are looking for and optimize the search results with actionable click and search analytics. Get a deeper understanding of what works for your customers by conducting A/B experiments.