GETTING STARTED
SearchAssist Overview
SearchAssist Introduction
Onboarding SearchAssist
Build your first App
Glossary
Release Notes
What's new in SearchAssist
Previous Versions

CONCEPTS
Managing Sources
Introduction
Files
Web Pages
FAQs
Structured Data 
Connectors
Introduction to Connectors
SharePoint Connector
Confluence Cloud Connector
Confluence Server Connector
Zendesk Connector
ServiceNow Connector
Salesforce Connector
Azure Storage Connector
Google Drive Connector
Dropbox Connector
Oracle Knowledge Connector
DotCMS Connector
RACL
Virtual Assistants
Managing Indices
Introduction
Index Fields
Traits
Workbench
Introduction to Workbench
Field Mapping
Entity Extraction
Traits Extraction
Keyword Extraction
Exclude Document
Semantic Meaning
Snippet Extraction
Custom LLM Prompts
Index Settings
Index Languages
Managing Chunks
Chunk Browser
Managing Relevance
Introduction
Weights
Highlighting
Presentable
Synonyms
Stop Words
Search Relevance
Spell Correction
Prefix Search
Custom Configurations
Personalizing Results
Introduction
Answer Snippets
Introduction
Extractive Model
Generative Model
Enabling Both Models
Simulation and Testing
Debugging
Best Practices and Points to Remember
Troubleshooting Answers
Answer Snippets Support Across Content Sources
Result Ranking
Facets
Business Rules
Introduction
Contextual Rules
NLP Rules
Engagement
Small Talk
Bot Actions
Designing Search Experience
Introduction
Search Interface
Result Templates
Testing
Preview and Test
Debug Tool
Running Experiments
Introduction
Experiments
Analyzing Search Performance
Overview
Dashboard
User Engagement
Search Insights
Result Insights
Answer Insights

ADMINISTRATION
General Settings
Credentials
Channels
Team
Collaboration
Integrations
OpenAI Integration
Azure OpenAI Integration
Custom Integration
Billing and Usage
Plan Details
Usage Logs
Order and Invoices

SearchAssist APIs
API Introduction
API List

SearchAssist SDK

HOW TOs
Use Custom Fields to Filter Search Results and Answers
Add Custom Metadata to Ingested Content
Write Painless Scripts
Configure Business Rules for Generative Answers

Indices Overview

Indexing is the technique by which search engines organize the data ingested from the content sources to enable efficient and rapid retrieval of relevant information in response to user queries. The indexing process includes the identification of the indices from the content, pre-processing, and structuring of the data in an index. An index is like a data structure which stores data of a particular kind. The indexing process contributes to the overall effectiveness of the search. 

Index Configuration refers to the set of parameters and rules used for preparing the index for the data. For a SearchAssist application, an Index Configuration consists of:

Go to the Indices section in SearchAssist to manage the Index Configurations.

By default, every SearchAssist application comes with a  Default Index Configuration and a Default Search Configuration. 

You can choose to edit the existing configurations or create new Index and Search configurations.  

Always remember to click the Train button each time you make changes to any index configuration. This builds the index based on the updated configurations. 

To create a new Index Configuration, click on the drop-down icon and select + Create New option.

Enter the name for the configuration and click Create

Alternatively, you can also import an Index Configuration from a JSON file or clone an existing configuration.

To rename, delete, or export an existing configuration, go to the list of configurations, click on the ellipsis icon, and take appropriate action. 

Note that you cannot delete the default configuration for an application.

You can create any number of index configurations to experiment and test before selecting the most appropriate configuration for your business needs. In the same manner, for each index configuration, you can create multiple search profiles to experiment with the various search options provided by SearchAssist. 

When there are multiple Index Configurations, you can choose to set any of the configurations as the default one. A default configuration is the one used for preparing the results or answer index and for responding to the user queries. In other words, the parameters and settings under the default configurations are the ones in effect.  

To make a given configuration as the default configuration for the application, click the star icon to the left of the name of the configuration. 

 

Indices Overview

Indexing is the technique by which search engines organize the data ingested from the content sources to enable efficient and rapid retrieval of relevant information in response to user queries. The indexing process includes the identification of the indices from the content, pre-processing, and structuring of the data in an index. An index is like a data structure which stores data of a particular kind. The indexing process contributes to the overall effectiveness of the search. 

Index Configuration refers to the set of parameters and rules used for preparing the index for the data. For a SearchAssist application, an Index Configuration consists of:

Go to the Indices section in SearchAssist to manage the Index Configurations.

By default, every SearchAssist application comes with a  Default Index Configuration and a Default Search Configuration. 

You can choose to edit the existing configurations or create new Index and Search configurations.  

Always remember to click the Train button each time you make changes to any index configuration. This builds the index based on the updated configurations. 

To create a new Index Configuration, click on the drop-down icon and select + Create New option.

Enter the name for the configuration and click Create

Alternatively, you can also import an Index Configuration from a JSON file or clone an existing configuration.

To rename, delete, or export an existing configuration, go to the list of configurations, click on the ellipsis icon, and take appropriate action. 

Note that you cannot delete the default configuration for an application.

You can create any number of index configurations to experiment and test before selecting the most appropriate configuration for your business needs. In the same manner, for each index configuration, you can create multiple search profiles to experiment with the various search options provided by SearchAssist. 

When there are multiple Index Configurations, you can choose to set any of the configurations as the default one. A default configuration is the one used for preparing the results or answer index and for responding to the user queries. In other words, the parameters and settings under the default configurations are the ones in effect.  

To make a given configuration as the default configuration for the application, click the star icon to the left of the name of the configuration.