GETTING STARTED
SearchAssist Overview
SearchAssist Introduction
Onboarding SearchAssist
Build your first App
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CONCEPTS
Managing Sources
Introduction
Files
Web Pages
FAQs
Structured Data 
Connectors
Introduction to Connectors
SharePoint Connector
Confluence Connector
Zendesk Connector
ServiceNow Connector
Salesforce Connector
Azure Storage Connector
Google Drive Connector
Dropbox Connector
Oracle Knowledge Connector
Virtual Assistants
Managing Indices
Introduction
Index Fields
Traits
Workbench
Introduction to Workbench
Field Mapping
Entity Extraction
Traits Extraction
Keyword Extraction
Exclude Document
Semantic Meaning
Snippet Extraction
Custom LLM Prompts
Index Settings
Index Languages
Managing Chunks
Chunk Browser
Managing Relevance
Introduction
Weights
Highlighting
Presentable
Synonyms
Stop Words
Search Relevance
Spell Correction
Prefix Search
Personalizing Results
Introduction
Answer Snippets
Introduction
Extractive Model
Generative Model
Enabling Both Models
Simulation and Testing
Debugging
Best Practices and Points to Remember
Troubleshooting Answers
Answer Snippets Support Across Content Sources
Result Ranking
Facets
Business Rules
Introduction
Contextual Rules
NLP Rules
Engagement
Small Talk
Bot Actions
Designing Search Experience
Introduction
Search Interface
Result Templates
Testing
Preview and Test
Debug Tool
Running Experiments
Introduction
Experiments
Analyzing Search Performance
Overview
Dashboard
User Engagement
Search Insights
Result Insights
Answer Insights

ADMINISTRATION
General Settings
Credentials
Channels
Collaboration
Integrations
OpenAI Integration
Azure OpenAI Integration
Billing and Usage
Plan Details
Usage Logs
Order and Invoices

SearchAssist PUBLIC APIs
API Introduction
API List

SearchAssist SDK

HOW TOs
Use Custom Fields to Filter Search Results and Answers
Add Custom Metadata to Ingested Content
Write Painless Scripts
Configure Business Rules for Generative Answers

Dropbox Connector

If you are using Dropbox to store and manage your content, you can easily search through that content using the Dropbox connector provided by SearchAssist. 

Specifications

Type of Repository  Cloud
Supported API version Dropbox API v2
Search Results Support .doc, .docx, .ppt, .pptx,.pdf, .txt, .OneNote
Extractive Model for Answers .pdf, .html
Generative Model for Answers .doc, .docx, .ppt, .pptx, .pdf, .txt, .html
Note: Password-protected files in any format are not supported.

 

To configure the Dropbox Connector:

  • Create an application in your Dropbox account with appropriate permissions.
  • Configure the Dropbox connector in the SearchAssist application.

Creating an application in the Dropbox Account

To create an application in the Dropbox account, log in to the Dropbox Developer Portal.

Click on Create apps. You can also create a new application from the apps page.

On the Create app widget, under Choose an API, select Scoped access and select the type of access you need.

Provide a name for the application, review the terms and conditions, and click Create app. Next, configure the application and enable appropriate permissions. Go to the Permissions tab or click on  Scoped App.

Enable the following minimum permissions. 

  • files.content.read
  • sharing.read

Set the Redirect URIs under the Settings tab to the following URL.

SearchAssist Prod Redirect URI : https://idp.kore.com/workflows/callback

Save the App key and App secret displayed on this page. These credentials are required for the configuration of the Dropbox connector in the SearchAssist application.

Configuring the Dropbox connector in the SearchAssist application

To complete the integration, log in to your SearchAssist application. Go to the Connectors page under the Sources tab and click on Dropbox

On the configuration page, enter the following fields and click Connect

  • Name – Unique name for the connector 
  • Client Id – App key from the Dropbox application settings
  • Client Secret – App secret from the Dropbox application settings

Dropbox Connector

If you are using Dropbox to store and manage your content, you can easily search through that content using the Dropbox connector provided by SearchAssist. 

Specifications

Type of Repository  Cloud
Supported API version Dropbox API v2
Search Results Support .doc, .docx, .ppt, .pptx,.pdf, .txt, .OneNote
Extractive Model for Answers .pdf, .html
Generative Model for Answers .doc, .docx, .ppt, .pptx, .pdf, .txt, .html
Note: Password-protected files in any format are not supported.

 

To configure the Dropbox Connector:

  • Create an application in your Dropbox account with appropriate permissions.
  • Configure the Dropbox connector in the SearchAssist application.

Creating an application in the Dropbox Account

To create an application in the Dropbox account, log in to the Dropbox Developer Portal.

Click on Create apps. You can also create a new application from the apps page.

On the Create app widget, under Choose an API, select Scoped access and select the type of access you need.

Provide a name for the application, review the terms and conditions, and click Create app. Next, configure the application and enable appropriate permissions. Go to the Permissions tab or click on  Scoped App.

Enable the following minimum permissions. 

  • files.content.read
  • sharing.read

Set the Redirect URIs under the Settings tab to the following URL.

SearchAssist Prod Redirect URI : https://idp.kore.com/workflows/callback

Save the App key and App secret displayed on this page. These credentials are required for the configuration of the Dropbox connector in the SearchAssist application.

Configuring the Dropbox connector in the SearchAssist application

To complete the integration, log in to your SearchAssist application. Go to the Connectors page under the Sources tab and click on Dropbox

On the configuration page, enter the following fields and click Connect

  • Name – Unique name for the connector 
  • Client Id – App key from the Dropbox application settings
  • Client Secret – App secret from the Dropbox application settings