GETTING STARTED
SearchAssist Overview
SearchAssist Introduction
Onboarding SearchAssist
Build your first App
Glossary
Release Notes
What's new in SearchAssist
Previous Versions

CONCEPTS
Managing Sources
Introduction
Files
Web Pages
FAQs
Structured Data 
Connectors
Introduction to Connectors
Azure Storage Connector
Confluence Cloud Connector
Confluence Server Connector
Custom Connector
DotCMS Connector
Dropbox Connector
Google Drive Connector
Oracle Knowledge Connector
Salesforce Connector
ServiceNow Connector
SharePoint Connector
Zendesk Connector
RACL
Virtual Assistants
Managing Indices
Introduction
Index Fields
Traits
Workbench
Introduction to Workbench
Field Mapping
Entity Extraction
Traits Extraction
Keyword Extraction
Exclude Document
Semantic Meaning
Snippet Extraction
Custom LLM Prompts
Index Settings
Index Languages
Managing Chunks
Chunk Browser
Managing Relevance
Introduction
Weights
Highlighting
Presentable
Synonyms
Stop Words
Search Relevance
Spell Correction
Prefix Search
Custom Configurations
Personalizing Results
Introduction
Answer Snippets
Introduction
Extractive Model
Generative Model
Enabling Both Models
Simulation and Testing
Debugging
Best Practices and Points to Remember
Troubleshooting Answers
Answer Snippets Support Across Content Sources
Result Ranking
Facets
Business Rules
Introduction
Contextual Rules
NLP Rules
Engagement
Small Talk
Bot Actions
Designing Search Experience
Introduction
Search Interface
Result Templates
Testing
Preview and Test
Debug Tool
Running Experiments
Introduction
Experiments
Analyzing Search Performance
Overview
Dashboard
User Engagement
Search Insights
Result Insights
Answer Insights

ADMINISTRATION
General Settings
Credentials
Channels
Team
Collaboration
Integrations
OpenAI Integration
Azure OpenAI Integration
Custom Integration
Billing and Usage
Plan Details
Usage Logs
Order and Invoices
Smart Hibernation

SearchAssist APIs
API Introduction
API List

SearchAssist SDK

HOW TOs
Use Custom Fields to Filter Search Results and Answers
Add Custom Metadata to Ingested Content
Write Painless Scripts
Configure Business Rules for Generative Answers

Adding Content

You can add many types of content, such as website URLs, PDFs, FAQ files from URLs or files, and structured data. You can map content or ingest content from different sources. You can also add virtual assistant actions.

To build and test your first SearchAssist app, add content from any source like content from a website crawl. To add content from other sources, see Managing Content.

  1. Fill in the fields on the Create app window.
  2. Click Create.
  3. Click through the dashboard tour. (optional but recommended)
  4. On the Your Quick Start Guide, click the button next to Start by Adding data.
  5. Click the Add Data button. A new page displays.
  6. Click Crawl Web Domain on the Sources page. Note: To exit the platform and return to the Sources page, click 1) Sources on the top menu, 2) Content on the left menu, and 3) the grid icon.
  7. On the next page, fill in the required fields (Source title, Description, Source URL).
  8. Customize settings. (optional but not recommended for the first app)
  9. Click Proceed.
  10. If the URL validation test passes, click Crawl.Note: If the validation pass fails, check the structure of the URL.

Adding Content

You can add many types of content, such as website URLs, PDFs, FAQ files from URLs or files, and structured data. You can map content or ingest content from different sources. You can also add virtual assistant actions.

To build and test your first SearchAssist app, add content from any source like content from a website crawl. To add content from other sources, see Managing Content.

  1. Fill in the fields on the Create app window.
  2. Click Create.
  3. Click through the dashboard tour. (optional but recommended)
  4. On the Your Quick Start Guide, click the button next to Start by Adding data.
  5. Click the Add Data button. A new page displays.
  6. Click Crawl Web Domain on the Sources page. Note: To exit the platform and return to the Sources page, click 1) Sources on the top menu, 2) Content on the left menu, and 3) the grid icon.
  7. On the next page, fill in the required fields (Source title, Description, Source URL).
  8. Customize settings. (optional but not recommended for the first app)
  9. Click Proceed.
  10. If the URL validation test passes, click Crawl.Note: If the validation pass fails, check the structure of the URL.