GETTING STARTED
SearchAssist Overview
SearchAssist Introduction
Onboarding SearchAssist
Build your first App
Glossary
Release Notes
What's new in SearchAssist
Previous Versions

CONCEPTS
Managing Sources
Introduction
Files
Web Pages
FAQs
Structured Data 
Connectors
Introduction to Connectors
Azure Storage Connector
Confluence Cloud Connector
Confluence Server Connector
Custom Connector
DotCMS Connector
Dropbox Connector
Google Drive Connector
Oracle Knowledge Connector
Salesforce Connector
ServiceNow Connector
SharePoint Connector
Zendesk Connector
RACL
Virtual Assistants
Managing Indices
Introduction
Index Fields
Traits
Workbench
Introduction to Workbench
Field Mapping
Entity Extraction
Traits Extraction
Keyword Extraction
Exclude Document
Semantic Meaning
Snippet Extraction
Custom LLM Prompts
Index Settings
Index Languages
Managing Chunks
Chunk Browser
Managing Relevance
Introduction
Weights
Highlighting
Presentable
Synonyms
Stop Words
Search Relevance
Spell Correction
Prefix Search
Custom Configurations
Personalizing Results
Introduction
Answer Snippets
Introduction
Extractive Model
Generative Model
Enabling Both Models
Simulation and Testing
Debugging
Best Practices and Points to Remember
Troubleshooting Answers
Answer Snippets Support Across Content Sources
Result Ranking
Facets
Business Rules
Introduction
Contextual Rules
NLP Rules
Engagement
Small Talk
Bot Actions
Designing Search Experience
Introduction
Search Interface
Result Templates
Testing
Preview and Test
Debug Tool
Running Experiments
Introduction
Experiments
Analyzing Search Performance
Overview
Dashboard
User Engagement
Search Insights
Result Insights
Answer Insights

ADMINISTRATION
General Settings
Credentials
Channels
Team
Collaboration
Integrations
OpenAI Integration
Azure OpenAI Integration
Custom Integration
Billing and Usage
Plan Details
Usage Logs
Order and Invoices
Smart Hibernation

SearchAssist APIs
API Introduction
API List

SearchAssist SDK

HOW TOs
Use Custom Fields to Filter Search Results and Answers
Add Custom Metadata to Ingested Content
Write Painless Scripts
Configure Business Rules for Generative Answers

Highlighting

This feature allows you to highlight and emphasize keywords matching to the search query in the search results. It improves readability and helps users quickly identify query matches in the search results enhancing the search experience of the users.

For example, if the search query includes words like motor insurance premium, the keywords are highlighted in the results as shown below.

To configure this feature, go to Search settings under the Indices tab and click on Highlighting. You can enable or disable this feature using the slider button on the top of the page.

SearchAssist can also highlight the synonyms of the search terms along with the original search terms if the synonym highlight feature is enabled and the synonyms are added in the synonym settings. To enable synonym highlighting, use the Synonyms Highlighting slider option. For example, if a car is added as a synonym for vehicle and the user searches for “Vehicle insurance”, SearchAssist will highlight ‘car’, ‘vehicle’, and ‘insurance’ terms in the search results.

You can change the look and feel of the highlighted words using Highlight Appearance.  Define the pre-tag and post-tag in HTML format. For example,  the following HTML tags can be used if you want to display the highlighted words in bold and italics. 

Specify the fields to be used for highlighting in the search results by using the Fields for highlight feature. This section lists the selected fields. To add another field, click Add Field link. 

You can select one or more of the existing indexed fields for highlighting and click Add.

Note that when a field is added for highlighting but is not already added as a Presentable field, a message is displayed and the field is automatically added as a Presentable field.  

Highlighting

This feature allows you to highlight and emphasize keywords matching to the search query in the search results. It improves readability and helps users quickly identify query matches in the search results enhancing the search experience of the users.

For example, if the search query includes words like motor insurance premium, the keywords are highlighted in the results as shown below.

To configure this feature, go to Search settings under the Indices tab and click on Highlighting. You can enable or disable this feature using the slider button on the top of the page.

SearchAssist can also highlight the synonyms of the search terms along with the original search terms if the synonym highlight feature is enabled and the synonyms are added in the synonym settings. To enable synonym highlighting, use the Synonyms Highlighting slider option. For example, if a car is added as a synonym for vehicle and the user searches for “Vehicle insurance”, SearchAssist will highlight ‘car’, ‘vehicle’, and ‘insurance’ terms in the search results.

You can change the look and feel of the highlighted words using Highlight Appearance.  Define the pre-tag and post-tag in HTML format. For example,  the following HTML tags can be used if you want to display the highlighted words in bold and italics. 

Specify the fields to be used for highlighting in the search results by using the Fields for highlight feature. This section lists the selected fields. To add another field, click Add Field link. 

You can select one or more of the existing indexed fields for highlighting and click Add.

Note that when a field is added for highlighting but is not already added as a Presentable field, a message is displayed and the field is automatically added as a Presentable field.