SearchAssist is the world’s first conversational search engine. We combine natural language understanding with intelligent virtual assistant actions to give your users a contextualized search experience that is proactive and personalized. The result is a better search experience for users and measurable progress towards your business goals.
Creating a contextualized search experience begins on the SearchAssist dashboard. With an intuitive graphical interface, you can easily customize search parameters, design end-user search experiences, and weight priorities so that your users see the most relevant results. When you are ready for next-generation virtual assistant capabilities, quickly integrate Kore.ai’s Experience Optimization (XO) platform into your website with just a few clicks. SearchAssist collates and indexes content from a diverse range of sources and then fetches results with industry-leading speed and accuracy.
Most e-commerce and enterprise websites or apps are built with traditional search queries that rely solely on keyword criteria. Going beyond keywords, SearchAssist includes natural language or utterances and discovers user intent. The result is superior search relevance and a more fulfilling search journey.
How SearchAssist Works
SearchAssist is a conversational AI-powered search solution capable of providing users with instant search results across your website, mobile devices, and other applications. Unlike traditional search tools that scan a single index for keywords or phrases, SearchAssist builds a network of interlinked indices that map content from multiple sources. After the user launches a search, our app displays highly relevant results based on user context and a customizable weighting tool. The first step to building a powerful search application is to ingest data into SearchAssist by following our guided workflow.
The guided workflow has eight key steps.
- Create a SearchAssist app
- Add and Manage Sources
- Index Content
- Manage Relevance
- Design the Search Experience
- Get Analytics and Insights
- Define Experiments
- Deploy SearchAssist Apps