GETTING STARTED
SearchAssist Overview
SearchAssist Introduction
Onboarding SearchAssist
Build your first App
Glossary
Release Notes
What's new in SearchAssist
Previous Versions

CONCEPTS
Managing Sources
Introduction
Files
Web Pages
FAQs
Structured Data 
Connectors
Introduction to Connectors
Azure Storage Connector
Confluence Cloud Connector
Confluence Server Connector
Custom Connector
DotCMS Connector
Dropbox Connector
Google Drive Connector
Oracle Knowledge Connector
Salesforce Connector
ServiceNow Connector
SharePoint Connector
Zendesk Connector
RACL
Virtual Assistants
Managing Indices
Introduction
Index Fields
Traits
Workbench
Introduction to Workbench
Field Mapping
Entity Extraction
Traits Extraction
Keyword Extraction
Exclude Document
Semantic Meaning
Snippet Extraction
Custom LLM Prompts
Index Settings
Index Languages
Managing Chunks
Chunk Browser
Managing Relevance
Introduction
Weights
Highlighting
Presentable
Synonyms
Stop Words
Search Relevance
Spell Correction
Prefix Search
Custom Configurations
Personalizing Results
Introduction
Answer Snippets
Introduction
Extractive Model
Generative Model
Enabling Both Models
Simulation and Testing
Debugging
Best Practices and Points to Remember
Troubleshooting Answers
Answer Snippets Support Across Content Sources
Result Ranking
Facets
Business Rules
Introduction
Contextual Rules
NLP Rules
Engagement
Small Talk
Bot Actions
Designing Search Experience
Introduction
Search Interface
Result Templates
Testing
Preview and Test
Debug Tool
Running Experiments
Introduction
Experiments
Analyzing Search Performance
Overview
Dashboard
User Engagement
Search Insights
Result Insights
Answer Insights

ADMINISTRATION
General Settings
Credentials
Channels
Team
Collaboration
Integrations
OpenAI Integration
Azure OpenAI Integration
Custom Integration
Billing and Usage
Plan Details
Usage Logs
Order and Invoices
Smart Hibernation

SearchAssist APIs
API Introduction
API List

SearchAssist SDK

HOW TOs
Use Custom Fields to Filter Search Results and Answers
Add Custom Metadata to Ingested Content
Write Painless Scripts
Configure Business Rules for Generative Answers

What’s new in SearchAssist v2.0

Learn about the new features and enhancements in the major release of Kore.ai’s SearchAssist, v2.0, released on March 24, 2024.

SearchAssist v2.0 focuses on providing greater versatility, visibility, and control across various aspects. From expanding language support to introducing advanced API capabilities and content filtering options, the latest version has features that will empower you to design more efficient applications. 

Indonesian Language Support

SearchAssist now supports the Indonesian language along with other existing languages for both Answers as well as Search Results. Learn More.

View Web Crawl Error Messages in UI

With this release, SearchAssist helps you to easily identify the reasons behind web crawl failures, making troubleshooting and resolving such issues simpler and straightforward.

Public API for Retrieving Debug Information

Gain valuable insights into your search results and answers with the new public API to retrieve debug information. This API allows you to understand why specific results are returned and how you can optimize them for enhanced performance. Learn More

AdvancedSearch Public API enhancement for Chunk Retrieval 

Along with the answer, you can now retrieve the qualified chunks for a given user query using the AdvancedSearch public API. This enhancement provides deeper visibility into the context and sources behind the responses and an improved understanding of the response. Learn More

Chunk Filtering 

With this release, the Chunk Browser is enhanced to allow you to selectively view the chunks. Chunk filtering options allow you to easily and efficiently locate chunks based on specific criteria such as their source, type, or content. Learn More.

Support for multiple models of LLMs

SearchAssist now offers you the flexibility to choose and select the LLM model best suited to your specific needs. Choose your preferred model like GPT-3.5 Turbo, or GPT-4, and ensure the performance and productivity of your application.

Content Filtering in Google Drive

Gain granular control over the content ingestion from Google Drive. Selectively ingest and index specific Google Drive content, ensuring efficient and streamlined indexing of only the relevant content. Learn More.

Single-Use URLs for Search Results and Answers

Enhance data security with the latest Single-Use URL feature, available in both search results and answers. The URLs in the response provide a one-time access mechanism, reinforcing security and confidentiality over sensitive content by limiting access to a single use. 

Similarity score for generative answers

Gain more control over the answer generation process using the Similarity score parameter that allows you to set a threshold for qualifying chunks and thereby, control the accuracy and precision of the generated answers. Learn More

Chunk fields as predefined index fields 

Gain valuable insights into how SearchAssist indexes data for answers using the Chunk-related Index fields. You can now view all the predefined fields used to store the content and retrieve answers efficiently. 

What’s new in SearchAssist v2.0

Learn about the new features and enhancements in the major release of Kore.ai’s SearchAssist, v2.0, released on March 24, 2024.

SearchAssist v2.0 focuses on providing greater versatility, visibility, and control across various aspects. From expanding language support to introducing advanced API capabilities and content filtering options, the latest version has features that will empower you to design more efficient applications. 

Indonesian Language Support

SearchAssist now supports the Indonesian language along with other existing languages for both Answers as well as Search Results. Learn More.

View Web Crawl Error Messages in UI

With this release, SearchAssist helps you to easily identify the reasons behind web crawl failures, making troubleshooting and resolving such issues simpler and straightforward.

Public API for Retrieving Debug Information

Gain valuable insights into your search results and answers with the new public API to retrieve debug information. This API allows you to understand why specific results are returned and how you can optimize them for enhanced performance. Learn More

AdvancedSearch Public API enhancement for Chunk Retrieval 

Along with the answer, you can now retrieve the qualified chunks for a given user query using the AdvancedSearch public API. This enhancement provides deeper visibility into the context and sources behind the responses and an improved understanding of the response. Learn More

Chunk Filtering 

With this release, the Chunk Browser is enhanced to allow you to selectively view the chunks. Chunk filtering options allow you to easily and efficiently locate chunks based on specific criteria such as their source, type, or content. Learn More.

Support for multiple models of LLMs

SearchAssist now offers you the flexibility to choose and select the LLM model best suited to your specific needs. Choose your preferred model like GPT-3.5 Turbo, or GPT-4, and ensure the performance and productivity of your application.

Content Filtering in Google Drive

Gain granular control over the content ingestion from Google Drive. Selectively ingest and index specific Google Drive content, ensuring efficient and streamlined indexing of only the relevant content. Learn More.

Single-Use URLs for Search Results and Answers

Enhance data security with the latest Single-Use URL feature, available in both search results and answers. The URLs in the response provide a one-time access mechanism, reinforcing security and confidentiality over sensitive content by limiting access to a single use. 

Similarity score for generative answers

Gain more control over the answer generation process using the Similarity score parameter that allows you to set a threshold for qualifying chunks and thereby, control the accuracy and precision of the generated answers. Learn More

Chunk fields as predefined index fields 

Gain valuable insights into how SearchAssist indexes data for answers using the Chunk-related Index fields. You can now view all the predefined fields used to store the content and retrieve answers efficiently.