GETTING STARTED
SearchAssist Overview
SearchAssist Introduction
Onboarding SearchAssist
Build your first App
Glossary
Release Notes
What's new in SearchAssist
Previous Versions

CONCEPTS
Managing Sources
Introduction
Files
Web Pages
FAQs
Structured Data 
Connectors
Introduction to Connectors
SharePoint Connector
Confluence Cloud Connector
Confluence Server Connector
Zendesk Connector
ServiceNow Connector
Salesforce Connector
Azure Storage Connector
Google Drive Connector
Dropbox Connector
Oracle Knowledge Connector
DotCMS Connector
RACL
Virtual Assistants
Managing Indices
Introduction
Index Fields
Traits
Workbench
Introduction to Workbench
Field Mapping
Entity Extraction
Traits Extraction
Keyword Extraction
Exclude Document
Semantic Meaning
Snippet Extraction
Custom LLM Prompts
Index Settings
Index Languages
Managing Chunks
Chunk Browser
Managing Relevance
Introduction
Weights
Highlighting
Presentable
Synonyms
Stop Words
Search Relevance
Spell Correction
Prefix Search
Custom Configurations
Personalizing Results
Introduction
Answer Snippets
Introduction
Extractive Model
Generative Model
Enabling Both Models
Simulation and Testing
Debugging
Best Practices and Points to Remember
Troubleshooting Answers
Answer Snippets Support Across Content Sources
Result Ranking
Facets
Business Rules
Introduction
Contextual Rules
NLP Rules
Engagement
Small Talk
Bot Actions
Designing Search Experience
Introduction
Search Interface
Result Templates
Testing
Preview and Test
Debug Tool
Running Experiments
Introduction
Experiments
Analyzing Search Performance
Overview
Dashboard
User Engagement
Search Insights
Result Insights
Answer Insights

ADMINISTRATION
General Settings
Credentials
Channels
Team
Collaboration
Integrations
OpenAI Integration
Azure OpenAI Integration
Custom Integration
Billing and Usage
Plan Details
Usage Logs
Order and Invoices

SearchAssist APIs
API Introduction
API List

SearchAssist SDK

HOW TOs
Use Custom Fields to Filter Search Results and Answers
Add Custom Metadata to Ingested Content
Write Painless Scripts
Configure Business Rules for Generative Answers

FAQs Actions 

On the FAQs page, you can perform the below-listed actions: 

  • Filter
  • Edit
  • Manage Extracts
  • Export

Filter

To filter the FAQs, follow the below steps:

  1. On the Indices page, click FAQs on the left pane.
  2. On the FAQs page, click Filter and select an option from the list:
  • All
  • Manual
  • Sample Store FAQS

Edit

To edit the FAQs, follow the below steps:

  1. On the Indices page, click FAQs on the left pane.
  2. On the FAQs page, select a FAQ and click Edit on the right column.
  3. On the Edit FAQ dialog box, make the required changes.
  4. Click Save.

Manage Extracts

To manage the extracts, follow the below steps:

  1. On the Indices page, click FAQs on the left pane.
  2. On the FAQs page, click Manage Extracts on the top-right.
  3. On the Manage Extracts dialog box, you can perform search, sort, and delete operations on FAQs.

Export

In SearchAssist, you can export files in JSON or CSV format and use it in another application or edit it in an editor and import it back. Let us consider that a user wants to export all the FAQs from one application and import them to another, the user can achieve this with the export option. 

To export FAQs, follow the below steps:

  1. On the Indices page, click FAQs on the left pane.
  2. On the FAQs page, click the export icon on the top-right and select Export to JSON or Export to CSV.
  3. After you select the respective option, the file is exported and saved in your local folder.
  4. To check the status of the export, click Status Docker at the bottom left.

FAQs Actions 

On the FAQs page, you can perform the below-listed actions: 

  • Filter
  • Edit
  • Manage Extracts
  • Export

Filter

To filter the FAQs, follow the below steps:

  1. On the Indices page, click FAQs on the left pane.
  2. On the FAQs page, click Filter and select an option from the list:
  • All
  • Manual
  • Sample Store FAQS

Edit

To edit the FAQs, follow the below steps:

  1. On the Indices page, click FAQs on the left pane.
  2. On the FAQs page, select a FAQ and click Edit on the right column.
  3. On the Edit FAQ dialog box, make the required changes.
  4. Click Save.

Manage Extracts

To manage the extracts, follow the below steps:

  1. On the Indices page, click FAQs on the left pane.
  2. On the FAQs page, click Manage Extracts on the top-right.
  3. On the Manage Extracts dialog box, you can perform search, sort, and delete operations on FAQs.

Export

In SearchAssist, you can export files in JSON or CSV format and use it in another application or edit it in an editor and import it back. Let us consider that a user wants to export all the FAQs from one application and import them to another, the user can achieve this with the export option. 

To export FAQs, follow the below steps:

  1. On the Indices page, click FAQs on the left pane.
  2. On the FAQs page, click the export icon on the top-right and select Export to JSON or Export to CSV.
  3. After you select the respective option, the file is exported and saved in your local folder.
  4. To check the status of the export, click Status Docker at the bottom left.