GETTING STARTED
SearchAssist Overview
SearchAssist Introduction
Onboarding SearchAssist
Build your first App
Glossary
Release Notes
What's new in SearchAssist
Previous Versions

CONCEPTS
Managing Sources
Introduction
Files
Web Pages
FAQs
Structured Data 
Connectors
Introduction to Connectors
SharePoint Connector
Confluence Cloud Connector
Confluence Server Connector
Zendesk Connector
ServiceNow Connector
Salesforce Connector
Azure Storage Connector
Google Drive Connector
Dropbox Connector
Oracle Knowledge Connector
DotCMS Connector
RACL
Virtual Assistants
Managing Indices
Introduction
Index Fields
Traits
Workbench
Introduction to Workbench
Field Mapping
Entity Extraction
Traits Extraction
Keyword Extraction
Exclude Document
Semantic Meaning
Snippet Extraction
Custom LLM Prompts
Index Settings
Index Languages
Managing Chunks
Chunk Browser
Managing Relevance
Introduction
Weights
Highlighting
Presentable
Synonyms
Stop Words
Search Relevance
Spell Correction
Prefix Search
Custom Configurations
Personalizing Results
Introduction
Answer Snippets
Introduction
Extractive Model
Generative Model
Enabling Both Models
Simulation and Testing
Debugging
Best Practices and Points to Remember
Troubleshooting Answers
Answer Snippets Support Across Content Sources
Result Ranking
Facets
Business Rules
Introduction
Contextual Rules
NLP Rules
Engagement
Small Talk
Bot Actions
Designing Search Experience
Introduction
Search Interface
Result Templates
Testing
Preview and Test
Debug Tool
Running Experiments
Introduction
Experiments
Analyzing Search Performance
Overview
Dashboard
User Engagement
Search Insights
Result Insights
Answer Insights

ADMINISTRATION
General Settings
Credentials
Channels
Team
Collaboration
Integrations
OpenAI Integration
Azure OpenAI Integration
Custom Integration
Billing and Usage
Plan Details
Usage Logs
Order and Invoices

SearchAssist APIs
API Introduction
API List

SearchAssist SDK

HOW TOs
Use Custom Fields to Filter Search Results and Answers
Add Custom Metadata to Ingested Content
Write Painless Scripts
Configure Business Rules for Generative Answers

Structured Data

Structured data is a method to organize information, and classify the content for general usage.
For example, e-commerce applications have their data in the form of a product catalog. The product details such as product name, price, color, description, etc, are stored in the form of structured data.

SearchAssist allows the usage of structured data as a data source. 

Note: For structured data, result templates are not defined by the system, you must define the result templates.

Add Data

To add structured data, follow the below steps:

  1. Click the Sources tab on the top.
  2. On the left pane, click Structured Data.
  3. On the Structured Data page, click + Add Data. You can add data in two ways:
    • Import Data
    • Add Manually

Import Data

The import option is recommended if you have the data in a JSON/CSV file in a specific format. To import Structured Data, follow the below steps:

  1. On the Structured Data page, click + Add Data and select Import Data from the drop-down list.
  2. On the Import Structured Data dialog box, upload a JSON or CSV file. Click Browse to locate the file or drag and drop the file. Also, there is an option to download the sample CSV or JSON file on the top right. See below for details.
  3. Click Proceed.
  4. A corresponding dialog box with the validation status is displayed.
  5. Click OK.

Add Manually

Add Manually option is recommended if the user wants to add one or more items to an imported catalog. To add Structured Data manually, follow the below steps:

  1. On the Structured Data page, click + Add Data and select Add Manually from the drop-down list.
  2. On the Add Manually dialog box, enter the code. For sample JSON code, click the {} icon on top-right. See below for details.
  3. You can use the Indent option to let the application indent the code for you.
  4. Click Proceed.

Actions

After you add or import the structured data you can perform the following actions:

  1. Search for a data record with a specific value.
  2. Filter the list using the Advanced Search where you can include multiple rules joined by AND or OR connectors.
  3. Edit a specific data record.
  4. Delete a specific data record. You can select multiple data records and delete them in bulk.
  5. View the last updated timestamp and user details.

Sample Files

JSON

{
    "firstName": "Rack",
    "lastName": "jackson",
    "gender": "man",
    "age": 24,
    "address": {
        "streetAddress": "126 Udhna",
        "city": "san jone",
        "state": "CA",
        "postalCode": "394221"
    },
    "phoneNumbers": [
        { "type": "home", "number": "7383627627" }
    ]
}

CSV

1,"Eldon Base for stackable storage shelf, platinum",Muhammed MacIntyre,3,-213.25,38.94,35,Nunavut,Storage & Organization,0.8
2,"1.7 Cubic Foot Compact ""Cube"" Office Refrigerators",Barry French,293,457.81,208.16,68.02,Nunavut,Appliances,0.58
3,"Cardinal Slant-D Ring Binder, Heavy Gauge Vinyl",Barry French,293,46.71,8.69,2.99,Nunavut,Binders and Binder Accessories,0.39
4,R380,Clay Rozendal,483,1198.97,195.99,3.99,Nunavut,Telephones and Communication,0.58
5,Holmes HEPA Air Purifier,Carlos Soltero,515,30.94,21.78,5.94,Nunavut,Appliances,0.5
6,G.E. Longer-Life Indoor Recessed Floodlight Bulbs,Carlos Soltero,515,4.43,6.64,4.95,Nunavut,Office Furnishings,0.37
7,"Angle-D Binders with Locking Rings, Label Holders",Carl Jackson,613,-54.04,7.3,7.72,Nunavut,Binders and Binder Accessories,0.38
8,"SAFCO Mobile Desk Side File, Wire Frame",Carl Jackson,613,127.70,42.76,6.22,Nunavut,Storage & Organization,
9,"SAFCO Commercial Wire Shelving, Black",Monica Federle,643,-695.26,138.14,35,Nunavut,Storage & Organization,
10,Xerox 198,Dorothy Badders,678,-226.36,4.98,8.33,Nunavut,Paper,0.38

Structured Data

Structured data is a method to organize information, and classify the content for general usage.
For example, e-commerce applications have their data in the form of a product catalog. The product details such as product name, price, color, description, etc, are stored in the form of structured data.

SearchAssist allows the usage of structured data as a data source. 

Note: For structured data, result templates are not defined by the system, you must define the result templates.

Add Data

To add structured data, follow the below steps:

  1. Click the Sources tab on the top.
  2. On the left pane, click Structured Data.
  3. On the Structured Data page, click + Add Data. You can add data in two ways:
    • Import Data
    • Add Manually

Import Data

The import option is recommended if you have the data in a JSON/CSV file in a specific format. To import Structured Data, follow the below steps:

  1. On the Structured Data page, click + Add Data and select Import Data from the drop-down list.
  2. On the Import Structured Data dialog box, upload a JSON or CSV file. Click Browse to locate the file or drag and drop the file. Also, there is an option to download the sample CSV or JSON file on the top right. See below for details.
  3. Click Proceed.
  4. A corresponding dialog box with the validation status is displayed.
  5. Click OK.

Add Manually

Add Manually option is recommended if the user wants to add one or more items to an imported catalog. To add Structured Data manually, follow the below steps:

  1. On the Structured Data page, click + Add Data and select Add Manually from the drop-down list.
  2. On the Add Manually dialog box, enter the code. For sample JSON code, click the {} icon on top-right. See below for details.
  3. You can use the Indent option to let the application indent the code for you.
  4. Click Proceed.

Actions

After you add or import the structured data you can perform the following actions:

  1. Search for a data record with a specific value.
  2. Filter the list using the Advanced Search where you can include multiple rules joined by AND or OR connectors.
  3. Edit a specific data record.
  4. Delete a specific data record. You can select multiple data records and delete them in bulk.
  5. View the last updated timestamp and user details.

Sample Files

JSON

{
    "firstName": "Rack",
    "lastName": "jackson",
    "gender": "man",
    "age": 24,
    "address": {
        "streetAddress": "126 Udhna",
        "city": "san jone",
        "state": "CA",
        "postalCode": "394221"
    },
    "phoneNumbers": [
        { "type": "home", "number": "7383627627" }
    ]
}

CSV

1,"Eldon Base for stackable storage shelf, platinum",Muhammed MacIntyre,3,-213.25,38.94,35,Nunavut,Storage & Organization,0.8
2,"1.7 Cubic Foot Compact ""Cube"" Office Refrigerators",Barry French,293,457.81,208.16,68.02,Nunavut,Appliances,0.58
3,"Cardinal Slant-D Ring Binder, Heavy Gauge Vinyl",Barry French,293,46.71,8.69,2.99,Nunavut,Binders and Binder Accessories,0.39
4,R380,Clay Rozendal,483,1198.97,195.99,3.99,Nunavut,Telephones and Communication,0.58
5,Holmes HEPA Air Purifier,Carlos Soltero,515,30.94,21.78,5.94,Nunavut,Appliances,0.5
6,G.E. Longer-Life Indoor Recessed Floodlight Bulbs,Carlos Soltero,515,4.43,6.64,4.95,Nunavut,Office Furnishings,0.37
7,"Angle-D Binders with Locking Rings, Label Holders",Carl Jackson,613,-54.04,7.3,7.72,Nunavut,Binders and Binder Accessories,0.38
8,"SAFCO Mobile Desk Side File, Wire Frame",Carl Jackson,613,127.70,42.76,6.22,Nunavut,Storage & Organization,
9,"SAFCO Commercial Wire Shelving, Black",Monica Federle,643,-695.26,138.14,35,Nunavut,Storage & Organization,
10,Xerox 198,Dorothy Badders,678,-226.36,4.98,8.33,Nunavut,Paper,0.38