On this Page
- GETTING STARTED
- Introduction to AgentAssist
- Architecture and Configuration
- Glossary
- FAQ
- Release Notes
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- SET UP AgentAssist
- AgentAssist Setup Guide
- Sign Up for AgentAssist
- Conversation Automation
- Welcome Events
- LLM and Generative AI
- Search AI
- Agent Coaching
- Playbook
- Customizing the AgentAssist Widget
- Feedback Settings
- Widget Theming (Layout Customization)
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- INTEGRATIONS
- AgentAssist Integration with Third-Party Applications
- Amazon Connect
- Channels
- SmartAssist
- Salesforce
- Zendesk
- Genesys
- NICE MAX Desktop
- Talkdesk
- Twilio
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- AGENT EXPERIENCE
- AgentAssist Widget
- Bot Override and Automations
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- ANALYTICS
- Conversation Logs
- Dashboard
- Agent AI ROI Analyzer (Beta)
- APIs