App Settings - Kore.ai Docs

Configure and manage all aspects of your AI Agent application — from its profile and language support to developer tools, variables, and advanced settings.

App Profile

Configure your app’s name, description, icon, target audience, language defaults, subdomain, and custom HTTP error messages.

Topic	Guide
App Profile	Manage general app settings and configuration

Language Management

Build and manage multilingual AI Agents with support for multiple languages, translation services, and language-specific NLU models.

Topic	Guide
Get Started	Overview of multilingual AI Agent capabilities
Supported Components and Features	Language-specific component and feature compatibility
Manage Languages	Add, update, and configure languages
Manage Translation Services	Configure Microsoft Translator, Google Translation, or custom engines
Multilingual AI Agent Behavior	Language-dependent NLP behaviors and feature support

Dev Tools

Access developer tools for building, securing, and integrating your AI Agent — including custom scripts, authorization profiles, SDK setup, and API scopes.

Topic	Guide
App Functions	Create and manage reusable JavaScript utility functions
Authorization Profiles	Overview of supported authentication models
Web/Mobile SDK	Set up and integrate the Kore.ai Web SDK
Mock Scenes	Prototype and preview conversations using Conversation Designer
Auto Open Debug Logs	Controls whether the Debug Log panel opens automatically when testing Digital or Voice channels. Enabled by default.

Authorization Profiles

Auth Type	Guide
Basic Auth	Configure username/password authentication
OAuth v1	Set up OAuth v1 with consumer key and secret
OAuth v2 Password Grant	Configure OAuth v2 password grant authorization
OAuth v2	Set up standard OAuth v2 authorization
OAuth v2 Client Credentials	Configure OAuth v2 client credentials flow
Kerberos SPNEGO	Set up Kerberos SPNEGO for enterprise authentication

Using Variables

Define environment and content variables to manage configuration values and reuse them across your app’s tasks, nodes, and responses.

Topic	Guide
Using Variables	Create, manage, and use environment and content variables
Collections	Store and manage multiple value sets for environment variables

Managing Namespaces

Organize variables into namespaces and map them to app components for optimized loading during execution.

Topic	Guide
Managing Namespaces	Create namespaces and map variables to tasks and nodes

Advanced Settings

Fine-tune session behavior, data privacy, URL management, and system-level configurations.

Topic	Guide
PII Settings	Redact, replace, or mask personally identifiable information
Manage Sessions	Configure conversation session duration and closure behavior
Manage URLs	Set expiry and access limits for attachment and chat history URLs
System Settings	Configure call recording, data retention, and other system options

Change Logs

Review a complete history of modifications made to your app across all modules.

Topic	Guide
Change Logs	View, filter, and export changes across Automation AI, Search AI, Agent AI, and more

Delete App

Permanently remove an app, with an optional export and a 30-day recovery window for published apps.

Topic	Guide
Delete App	Export and delete an app