v1.1.1 June 05, 2026
Minor Release This update includes new features and enhancements summarized below.Updates to Web SDK Experience
Improved the Web SDK experience with welcome-message lifecycle enhancements, theme refinements, markdown rendering improvements, and footer-link fixes. Enhanced the Web SDK session handling by preserving and securely resuming idle sessions instead of recreating conversations.Updates to SearchAI and Knowledge Management
Simplified the SearchAI Knowledge tool DSL, improved knowledge-tool binding and resolution behavior, and enhanced structured-data processing and knowledge ingestion reliability.Updates to Tool and Gather Definitions
Added support for theeffect and provides properties in AgentTool definitions and the satisfiedBy property in GatherField definitions.
Credential Management Updates
Introduced Config Variables ({{config.X}}) and Auth Profiles as the new credential management model, replacing Tool Secrets and the Tool Secrets Management API.
New Memory and Handoff Capabilities
Added support for theper_activation reset mode for session variables. Enhanced handoff workflows with ON_RETURN.set, ON_RETURN.map, and typed handoff history support.
Validation and Tool Execution Enhancements
Added batched LLM validation for fields usingVALIDATION_PROCESS: LLM and clarified last_<tool_name>_result storage behavior, including store_result semantics.
Project Import and Tooling Improvements
Added support for tool-stub synthesis during project bundle import, allowing tool definitions to be generated from inline agentTOOLS: signatures and re-exported automatically.
ABL Syntax and Field Updates
Updated the ABL expression syntax with method-call operators such asinput.contains(), .matches(), and abl.is_number(). Updated the human-agent escalation fields to use user.wants_human_agent.
v1.0.4 May 29, 2026
Minor Release This update includes a feature enhancement summarized below.Updates to Filler Messages
Enhanced Filler Messages with contextual filler history support. Administrators can now configure how much recent conversation history and how many previously generated filler messages are used when generating new filler responses. The filler prompt also supports the new{{conversationHistory}} and {{previousFillers}} placeholders for more context-aware filler generation.
v1.0.3 May 29, 2026
Minor Release This update includes new features and enhancements summarized below.Tool Readiness Evidence in Arch AI
Arch AI now shows readiness evidence for the tools it adds while building your agents. Each tool is clearly labeled as backed by a live integration or by a stub/mock placeholder, and a project health view surfaces what still needs to be configured before the agent is ready to go live.More Reliable Agent Generation from SOPs
Generating agents from Standard Operating Procedures (SOPs) now produces more complete agent topologies. Arch AI avoids incomplete builds and validates the generated structure for quality, so SOP-derived projects start from a fuller, more accurate design.Authoring Evidence in Arch AI Reviews
Arch AI authoring reviews now display evidence badges and incorporate evaluation results. Authoring guidance for constructs such asMEMORY, HANDOFF, TOOLS, GATHER, AGENT, SUPERVISOR, and guardrails is rendered from the Platform’s own construct definitions, giving you clearer, more consistent recommendations as you build.
A Smoother Arch AI Chat Experience
Several reliability improvements make working in the Arch AI chat smoother: errors that have already been resolved (such as model or provider configuration issues) no longer linger in the interface, you can start a new chat even when a previous session ended in an error, and sending a routine message no longer triggers a full refresh of the interface.DELETE Method for HTTP Tools
HTTP tools now support theDELETE method, alongside GET, POST, PUT, and PATCH. Your agents can now call REST endpoints that remove resources directly from an HTTP tool.
v1.0.2 May 29, 2026
Minor Release This update includes new features and enhancements summarized below.Agents and Arch AI
Evidence-grounded authoring in Arch AI
Arch AI now grounds its authoring review in real parser and evaluation evidence, surfaces authoring-automation health and improvement opportunities, and routes proven best practices into generated agents — so the guidance you see while building reflects what the compiler and evals actually report.Stronger evaluation gating
Invalid eval imports are now marked non-runnable, runs with zero coverage are blocked before they start, cancelled runs are preserved, and the winning evaluation status is reported clearly — making evaluation results more trustworthy.More reliable agent generation
Improved the reliability of the Arch AI build experience: blueprint generation recovers from blank turns, BUILD topology failures are now recoverable instead of terminal, and the chat/generation experience handles error states more gracefully.Canvas delegate edges render correctly
Fixed a regression on the agent canvas where delegate relationship edges were drawn as handoff edges. Delegation and handoff relationships are now visually distinct.Behavior Profile honors all CONVERSATION fields
The Behavior Profile CONVERSATION block now applies all configured fields, resolving a case where only style and tone were applied and other fields were silently dropped.Tools and Workflows
Tools page “New Tool” menu fix
The Studio Tools page ”+ New Tool” continues to be visible when the current tab has no tools. Now, you can create any type of tool regardless of which tab is active.ABL workflow triggering from the AI4W channel
Fixed an issue where ABL workflows didn’t trigger when invoked from the AI for Work (AI4W) channel.Insights and Dashboards
Agent Transfer dashboard
Added an Agent Transfer insights dashboard. You can now analyze how and when conversations are transferred between agents.Voice
Reliable voice channel provisioning
Fixed an issue to improve the reliability of voice channel setup, during Jambonz WSS application provisioning.Studio and Administration
Consistent Audit Log date formatting
Audit Logs now use a consistent date format between the From–To filter and the results table, along with display fixes for smaller screen resolutions.Git integration fixes
Git-sync failures are now surfaced clearly in Studio, and import-error messages are normalized for easier troubleshooting.Security and Privacy
SDK origin allowlist enforcement
The Web SDK public-key embed now respects the selected channel’s origin allowlistHardened SearchAI downloads and outbound requests
Strengthened security across SearchAI file downloads and outbound webhooks (including redirect handling) and hardened rich-content sanitization in the Web SDK.Credential scrubbing in debug traces
Tool credentials and other secrets are now scrubbed from debug traces and compile-time trace events, preventing sensitive values from appearing in diagnostics.Cleaner euser error handling
A failed LLM response is no longer misclassified as an empty response, and internal developer diagnostic strings aren’t displayed to the users.v1.0.1 May 25, 2026
Minor Release This update includes new features and enhancements summarized below.Agents and Arch AI
Reusable Agent Modules
Package agent logic as modules and reuse them across multiple projects instead of rebuilding per project. Imported tools now route correctly into the agent’sTOOLS: section.
Learn more about Catalog Settings → and Create & Manage Projects →.
Arch AI — one-shot generation and contract-driven authoring
Arch AI adds a one-shot generate endpoint (describe an agent and get a working blueprint), and its generated constructs are now derived from the compiler contracts with enforced typed topology and validated tool contracts — producing more reliable, deploy-ready agents. Learn more →Runtime guardrail enforcement
Guardrails configured on an agent are now reliably applied at run time, closing a gap where policies could be skipped during live conversations. Learn more →Knowledge and Search AI
Clearer web-crawl ingestion
The knowledge web-crawler setup now gates the wizard so you can only advance when the source is ready to crawl, and a crawl indexing lifecycle with a live status strip shows ingestion progress from submission to searchable content.Knowledge fast-path search
A faster knowledge-retrieval path for agent chat, with the schema-preview endpoint now accepting JSON Schema for type extraction — lower-latency answers in conversation. Learn more →Custom pipeline authoring redesign (contract-first)
A redesigned authoring experience for custom indexing/processing pipelines with contract-first validation, making pipeline configuration clearer and less error-prone. Learn more →Crawler reliability improvements
Fixes to web-crawl ingestion (including docling filename/extension handling) improve the reliability of content ingested into knowledge. Learn more →Voice
Unified voice provider registry and capability matrix
A single registry of voice (STT/TTS) providers and their capabilities gives consistent provider selection and configuration across voice agents. Learn more →Configurable Gemini Live VAD sensitivity
Gemini Live voice-activity-detection (VAD) sensitivity is now exposed in the speech-to-speech channel configuration, letting teams tune turn-taking and interruption behavior. Learn more →Channels, Contact Center, and Connectors
Contact-Center “After Call Work” (ACW) handling
The runtime now receives and processes ACW/disposition events after a human-agent call closes (emittingacw_completed and agent_disconnected with SmartAssist event data, keeping sessions alive to capture disposition) — enabling accurate post-call workflows after an agent transfer.
Learn more →
AI-for-Work channel type
A dedicated channel lets AI for Work invoke ABL agents directly. Learn more →Service Management connector category
A new connector category groups Zendesk and ServiceNow under Service Management. Learn more →LLM and Models
AWS Bedrock provider integration
Adds AWS Bedrock as an LLM provider with IAM role support and additional connection and configuration options. Learn more about AI Configuration → · Supported AI Models →Studio, Insights, and Analytics
Insights Auditing — automated metric analysis & recommendations
Automated analysis of agent and quality metrics with improvement recommendations, wired across the agent-performance, quality-monitor, and customer-insights dashboards. Learn more →Studio feedback viewer
A recent-feedback table with filters in Studio to review captured user feedback. Learn more →Studio navigation redesign and design-system standardization
Refreshed Studio navigation and a standardized design system, including sidebar localization labels.Security, Administration, and Runtime
Platform domain allowlist and DB-managed Platform admins
Adds a configurable Platform domain allowlist and database-managed Platform admin roles for tighter access governance. Learn more →JWE encryption for Hosted Exchange WebSDK auth
Adds JWE support to secure the Hosted Exchange WebSDK authentication flow, with enforced JWE policy scope and hardened browser-SDK CORS handling. Learn more →Response metadata: LLM-generated versus scripted
Responses now carry metadata indicating whether a reply was LLM-generated or scripted, surfaced over the SDK/WebSocket structured content. Learn more →Tools and WebSDK
URL-encoded request body support
HTTP tools now supportapplication/x-www-form-urlencoded request bodies, with the body type selection preserved.
Learn more →
2xx responses return the response body
Non-2xx HTTP responses now return the response body instead of being treated as outright execution failures, so agents can act on error payloads. Learn more →Rich-text rendering
The WebSDK now renders hyperlinks, paragraph formatting, and lists instead of showing them as plain text. Learn more →