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Back to App Settings In the case of multi-lingual AI Agent, while much of the AI Agent behavior doesn’t change with the language, language semantics does impose some restrictions. This document lists the different behaviors that are language-dependent, so you as app developer can cater for such scenarios.

Pattern Support

Patterns can be used for Intent detection and Entity extraction. Those rules are for AI Agents in the English language. Though the multilingual AI Agents honor those rules, the language semantics impose some restrictions. Patterns can also be used in Small Talk (while defining queries), Knowledge Graph (using alternate question field), and Trait identification but their behavior might differ slightly.
Pattern syntaxIntent detection and entity extraction - Supported languagesIntent detection and entity extraction - Unsupported languagesSmall talkTraitsKnowledge graph
word1 word2 … wordn - This mandates all the words defined to be available in the user utterance in the same consecutive order with additional words allowed in between, before and afterAll languages-YesYesYes
word1_word2 - Enforce phrase, no additional words allowed in between word1 and word2.All languages-YesYesYes
word1 * word2 - 0 to infinite number of additional words between the specified words/phrasesAll languages-YesYesYes
*word1 n word2 - Exactly n number of additional words between the specified words/phrasesAll languages-YesYesYes
*word1 0 word2 - To disable wildcards between two tokens.All languages-YesYesYes
word1 < word2 - Indicates the match for word2 should start from the beginning of a sentence.All languages-YesYesYes
word1 > word2 - Indicates the end of the sentence and no words are allowed after it.All languages-YesYesYes
!abc - Indicates the word/concept “abc” shouldn’t exist anywhere in the user utterance after this tokenAll languages-YesYesYes
!!abc - The very next word/concept shouldn’t be “abc”All languages-YesYesYes
[ … ] - Used to define a group of words/concepts and the match should be against exactly one of the group declared in [ ].All languages-YesYesYes
{ … } - Used to define an optional group or words/concepts and the match would be against zero or one of the words/patterns declared in { }.All languages-YesYesYes
( … ) - contain a pattern i.e when a pattern or part of a pattern is enclosed in these parentheses, we treat it as a pattern unlike [ ] and .All languages-YesYesYes
<< … >> - Used to find words in any orderAll languages-YesYesYes
’word1 - If you quote words or use words that are not in canonical form, the system will restrict itself to what you used in the patternAll languages-NoNoNo
System Concepts - Support for built-in conceptsEnglish, German, Spanish, FrenchPortuguese (Brazilian), Italian, Chinese simplified, Chinese traditional, Indonesian, Korean, Dutch, Japanese, Arabic, Finnish, Russian, Polish, Ukrainian, Swedish, Kazakh, Norwegian, Hindi, Telugu, Tamil, Marathi, Catalan, Tagalog, Portuguese (European)NoNoNo
Developer concepts - Support for developer-defined conceptsEnglish, German, Spanish, French, Portuguese (Brazilian), Italian, Chinese simplified*, Chinese traditional*, Indonesian*, Korean*, Dutch*, Japanese*, Arabic*, Finnish*, Russian*, Polish*, Ukrainian*, Swedish*, Kazakh*, Norwegian*, Hindi*, Telugu*, Tamil*, Marathi*, Catalan*-YesYesYes*
Two-letter identifiers for Dates - Like Mo for Monday, Tu for Tuesday, etcEnglish, German, Spanish, Portuguese (Brazilian), Italian, Chinese simplified, Chinese traditional, Indonesian, Korean, Dutch, Japanese, Arabic, Finnish, Russian, Polish, Ukrainian, Swedish, Kazakh, Norwegian, HindiFrench, Telugu, Tamil, Marathi, Catalan, Tagalog, Portuguese (European)--No
’*’ - In these cases, developer concepts aren’t supported in entity extraction

NLP Support

Here we will list out the NLP features and their support.
The Spell Correction feature is not supported in Universal Apps.
NLP featureSupported languagesUnsupported languagesSmall talkTraitsKnowledge graph
List of Values
Full MatchAll languages---No
Partial MatchAll languages---No
Exact MatchAll languages---No
Ambiguity behaviorAll languages---No
Ambiguity with multi-item selectionEnglishNot supported in any language except English--No
Spell CorrectionEnglish, German, Spanish, French, Portuguese (Brazilian), Portuguese (European), Italian, Indonesian, Korean (from ver7.3), Dutch, Arabic, Finnish, Russian, Polish, Ukrainian, Swedish, Kazakh, NorwegianChinese simplified, Chinese traditional, Japanese, Hindi, Telugu, Tamil, Marathi--Yes
Amend EntitiesEnglishNot supported in any language except English--Yes
Sentiment AnalysisEnglish, German, Spanish, French, Dutch, Korean (from ver7.3), Japanese (from ver8.0), Russian (from ver8.0), Kazakh (from ver8.0), Polish (from ver9.2), Norwegian, Portuguese (European)Portuguese (Brazilian), Italian, Chinese simplified, Chinese traditional, Indonesian, Arabic, Finnish, Ukrainian, Swedish, Hindi, Telugu, Tamil, Marathi, Catalan--Yes
App Synonyms (default)English, German, Spanish, FrenchPortuguese (Brazilian), Portuguese (European), Italian, Chinese simplified, Chinese traditional, Indonesian, Korean, Dutch, Japanese, Arabic, Finnish, Russian, Polish, Ukrainian, Swedish, Kazakh--Yes
Knowledge Graph
PatternsAll Languages---Yes
Search in AnswerEnglish, German (from ver7.3), Spanish (from ver7.3), French (from ver7.3), Portuguese (Brazilian) (from ver7.3), Italian (from ver7.3), Indonesian (from ver7.3), Dutch (from ver7.3), Finnish (from ver7.3), Polish (from ver7.3), Swedish (from ver7.3)Chinese simplified, Chinese traditional, Korean, Japanese, Arabic, Russian, Ukrainian, Kazakh, Portuguese (European)--Yes
Spell CorrectionEnglish, German, Spanish, French, Portuguese (Brazilian), Portuguese (European), Italian, Indonesian, Korean, Dutch, Arabic, Finnish, Polish, Swedish, Ukrainian, Russian (from ver8.0), Kazakh (from ver8.0), Japanese (from ver8.0)Chinese simplified, Chinese traditional, Catalan--Yes
Special Character supportAll languages except EnglishEnglish--Yes
NL Engines
Dependency Parser ModelGerman (from ver7.3), French (from ver7.3), Italian (from ver8.0)English, Spanish, Portuguese (Brazilian), Chinese simplified, Chinese traditional, Indonesian, Korean, Dutch, Japanese, Arabic, Finnish, Russian, Polish, Ukrainian, Swedish, Kazakh, Norwegian, Hindi---