Accessing the Admin Console
You can access the Admin Console from the AI for Service using the Go To Admin Console option, under your user account menu.Administration Dashboard
The dashboard gives administrators a real-time snapshot of platform activity, app usage, and user engagement metrics. For details, see Dashboard overview.User Management
Manage the users, groups, and roles within your account.| Topic | Guide |
|---|---|
| Manage Users | Add and manage individual users |
| Manage Groups | Create and manage user groups |
| Manage Roles | Define and assign roles to users |
| Dictionary Synchronization | Synchronize user dictionaries |
| User Settings | Configure individual user preferences |
Security
Configure authentication, encryption, API access, and security policies for your account.Authentication
| Topic | Guide |
|---|---|
| Single Sign-On | Configure SSO for platform access |
| Two-Factor Authentication | Enable and manage 2FA for platform access |
Enterprise Encryption
| Topic | Guide |
|---|---|
| Enterprise Key Management | Manage enterprise encryption keys |
| BYOK for AWS | Bring your own key using AWS KMS |
| BYOK for Azure | Bring your own key using Azure Key Vault |
API Scopes and Security Settings
| Topic | Guide |
|---|---|
| API Scopes | Configure and restrict API access scopes |
| Security Settings | Configure platform-wide security policies |