Skip to main content
Traditional NLP methods are no longer the recommended approach for building conversational experiences. DialogGPT and the Agent Node are now the standard for agentic automation on the platform.
If you have existing NLP-based apps, you can continue to maintain them. Migrate to DialogGPT to leverage AI Agents and agentic capabilities. See Migration Path: XO10 to XO11.

Reference Documentation

Use the links below to find documentation for traditional NLP features.

Knowledge AI

Natural Language

Conversation Intelligence

Testing

Advanced Topics