Monitor agent performance, sessions, and request-level traces across your workspace.
Workspace Analytics gives you visibility into how agents behave in production — from aggregate metrics to individual session transcripts and step-level execution logs.
- Navigation: Settings > Analytics
- Required role: Owner, Admin, or Operator; Member for project-scoped views.
Use the All Projects dropdown and time range controls (24h, 7d, 30d, 90d) to filter data across all tabs.
Agents
The Agents tab shows aggregate performance metrics for all agents in the selected project and time range.
Agent performance metrics appear once agents start processing sessions.
Metrics
| Metric | Description |
|---|
| Total sessions | Number of agent sessions in the selected time range. |
| Avg. session duration | Mean time from session start to last message. |
| Resolution rate | Percentage of sessions that reached a successful outcome. |
| Avg. messages per session | Mean number of user and agent messages per session. |
| Total tokens consumed | Input and output tokens across all models. |
| Total estimated cost | Calculated LLM cost for the period. |
| Error rate | Percentage of sessions that encountered errors. |
Sessions
The Sessions tab lists individual user sessions across all agents in the selected project and time range.
Session data appears once agents start processing requests.
Browse sessions
- Go to Settings > Analytics > Session Explorer.
- Search by session ID, user message content, or agent name.
- Filter by status, date range, or agent.
- Click a session to view the conversation transcript, tool calls, model usage, state transitions, and metadata.
Traces
The Traces tab provides a step-by-step execution log of agent runs. It offers two views: Event Stream and SQL Query.
Trace events appear once agents start processing sessions.
Event Stream
The Event Stream view shows a chronological log of all agent events in the selected project and time range.
Each trace records a span tree — a hierarchical view of all operations:
| Event type | What it captures |
|---|
| LLM calls | Prompt, response, tokens, and latency. |
| Tool executions | Name, input, output, and duration. |
| Step transitions | Flow step changes for agents with a FLOW section. |
| Guardrail evaluations | Category, score, and decision. |
| Knowledge base queries | Query text, retrieved chunks, and relevance scores. |
| Filter | Description |
|---|
| All | Show all event types. |
| LLM | LLM call events. |
| Tool | Tool invocation events. |
| Decision | Agent decision and routing events. |
| Error | Events that resulted in an error. |
| Handoff | Agent handoff and delegation events. |
| Agent | Agent lifecycle events. |
| Session | Session start and end events. |
| Operator | Example | Description |
|---|
agent: | agent:customer-support | Filter by agent name. |
status: | status:error | Filter by outcome. |
model: | model:claude-4-sonnet | Filter by model used. |
duration:> | duration:>2s | Filter by total duration. |
tokens:> | tokens:>5000 | Filter by token count. |
SQL Query
The SQL Query view lets you run custom queries against trace event data.
Admin access is required to use the SQL Query view.
| Control | Description |
|---|
| Example Queries | A dropdown of pre-built queries to help you get started. |
| SQL editor | Write or paste a SQL query. Use {tenantId:String} and {projectId:String} for isolation. |
| Clear | Clear the current query from the editor. |
| Execute | Run the query and view results. |
