AgenticAI Core SDK - Example Applications

Back to SDK Overview and resources AgenticAI Core is a Python SDK for building and deploying multi-agent AI applications. You define agents, tools, models, and orchestration in Python (design-time), and a runtime exposes them through an MCP server:

Client → MCP Server → Orchestrator → Agent → (LLM ↔ Tools) → Response

The five core building blocks are:

Building block	Role
Tool	A Python function registered with `@Tool.register`
Agent	Performs domain work using an LLM and its assigned tools
Memory store	Persists context (e.g., account data) across interactions
Orchestrator	Subclass of `AbstractOrchestrator` that routes requests between agents
App	Top-level container that wires agents, memory stores, and orchestration together

For installation, workspace setup, and the full development lifecycle, see the SDK overview. This page walks through two complete examples.

Example 1: Banking Assistant

A single-agent banking assistant with custom Python tools and a session-scoped memory store for account data.

Overview

The assistant handles three tasks:

Check account balances
Transfer funds between accounts
Answer general banking questions

Implementation

1. Define Custom Tools

Tools are async Python functions registered with @Tool.register. They access session memory and emit structured logs via RequestContext and Logger.

# src/tools/banking_tools.py
from agenticai_core.designtime.models.tool import Tool
from agenticai_core.runtime.sessions.request_context import RequestContext, Logger

@Tool.register(name="Get_Balance", description="Get account balance")
async def get_balance(account_id: str) -> dict:
    """Get the balance for a specific account."""
    logger = Logger('GetBalance')
    context = RequestContext()
    memory = context.get_memory()

    await logger.info(f"Fetching balance for account: {account_id}")

    result = await memory.get_content('accountInfo', {'accounts': 1})

    if result.success and result.data:
        accounts = result.data.get('accounts', [])
        for account in accounts:
            if account.get('account_id') == account_id:
                await logger.info(f"Balance found: {account.get('balance')}")
                return {
                    "account_id": account_id,
                    "balance": account.get('balance'),
                    "currency": account.get('currency', 'USD')
                }

    await logger.warning(f"Account not found: {account_id}")
    return {"error": "Account not found"}


@Tool.register(name="Transfer_Funds", description="Transfer funds between accounts")
async def transfer_funds(from_account: str, to_account: str, amount: float) -> dict:
    """Transfer funds from one account to another."""
    logger = Logger('TransferFunds')

    await logger.info(f"Transfer: {amount} from {from_account} to {to_account}")

    try:
        await logger.info("Transfer completed successfully")
        return {
            "success": True,
            "transaction_id": "TXN123456",
            "amount": amount,
            "from_account": from_account,
            "to_account": to_account
        }
    except Exception as e:
        await logger.error(f"Transfer failed: {str(e)}")
        raise

2. Define Memory Store

A session-scoped memory store holds account data and is referenced by the agent prompt using {{memory.accountInfo.accounts}}.

from agenticai_core.designtime.models.memory_store import (
    MemoryStore, Namespace, NamespaceType,
    RetentionPolicy, RetentionPeriod, Scope
)

account_memory = MemoryStore(
    name="Account Information",
    technical_name="accountInfo",
    type="hotpath",
    description="Stores user account balances and details",
    schema_definition={
        "type": "object",
        "properties": {
            "accounts": {
                "type": "array",
                "items": {
                    "type": "object",
                    "properties": {
                        "account_id": {"type": "string"},
                        "account_type": {"type": "string"},
                        "balance": {"type": "number"},
                        "currency": {"type": "string"}
                    }
                }
            },
            "last_updated": {"type": "string"}
        }
    },
    strict_schema=False,
    namespaces=[
        Namespace(
            name="session_id",
            type=NamespaceType.DYNAMIC,
            value="{session_id}",
            description="Session identifier"
        )
    ],
    scope=Scope.SESSION_LEVEL,
    retention_policy=RetentionPolicy(
        type=RetentionPeriod.SESSION,
        value=1
    )
)

3. Define Agent

from agenticai_core.designtime.models.agent import Agent
from agenticai_core.designtime.models.llm_model import LlmModel, LlmModelConfig
from agenticai_core.designtime.models.prompt import Prompt
from agenticai_core.designtime.models.tool import Tool

finance_agent = Agent(
    name="FinanceAssist",
    description="Banking assistant for account management and transactions",
    role="WORKER",
    sub_type="REACT",
    type="AUTONOMOUS",
    llm_model=LlmModel(
        model="gpt-4o",
        provider="Open AI",
        connection_name="Default Connection",
        max_timeout="60 Secs",
        max_iterations="25",
        modelConfig=LlmModelConfig(
            temperature=0.7,
            max_tokens=1600,
            top_p=1.0
        )
    ),
    prompt=Prompt(
        system="You are a helpful assistant.",
        custom="""You are an intelligent banking assistant.

        ## Customer Context
        Account Information:
        {{memory.accountInfo.accounts}}

        ## Your Capabilities
        - Check account balances
        - Transfer funds
        - Answer banking questions
        """,
        instructions=[
            """### Security
            - Never ask for passwords or PINs
            - Always confirm transaction amounts""",

            """### Response Style
            - Be professional and courteous
            - Keep responses concise
            - Confirm actions before executing"""
        ]
    ),
    tools=[
        Tool(name="Get_Balance", type="MCP", description="Get account balance"),
        Tool(name="Transfer_Funds", type="MCP", description="Transfer funds")
    ]
)

4. Create Custom Orchestrator

# src/orchestrator/banking_orchestrator.py
from agenticai_core.runtime.agents.abstract_orchestrator import AbstractOrchestrator
from agenticai_core.runtime.message_item import MessageItem, ToolCall, ErrorMessage
from typing import List

class BankingOrchestrator(AbstractOrchestrator):
    """Orchestrator for banking assistant application."""

    def __init__(self, agents, **kwargs):
        super().__init__(agents=agents, **kwargs)

    async def _handle_message(self, conversation: List[MessageItem]) -> MessageItem:
        """Route messages to the finance agent."""
        last_message = conversation[-1]

        try:
            if last_message.role == 'user':
                content = last_message.content.lower()

                if "balance" in content or "account" in content:
                    return ToolCall(
                        tool_name="FinanceAssist",
                        message=last_message.content,
                        thought="User asking about account information",
                        reason="Keywords match account services"
                    )
                elif "transfer" in content or "send" in content:
                    return ToolCall(
                        tool_name="FinanceAssist",
                        message=last_message.content,
                        thought="User wants to transfer funds",
                        reason="Keywords match transfer services"
                    )
                else:
                    return ToolCall(
                        tool_name="FinanceAssist",
                        message=last_message.content,
                        thought="General banking query"
                    )

            elif last_message.role == 'tool':
                return ToolCall(
                    tool_name="route_to_user",
                    message=last_message.content,
                    thought="Agent completed task"
                )

            return ErrorMessage(error=RuntimeError(f"Unsupported role: {last_message.role}"))

        except Exception as e:
            return ErrorMessage(error=e)

5. Build Application

from agenticai_core.designtime.models.app import App, OrchestratorType

app = App(
    name="Personal Banker",
    description="Banking assistant for account management",
    orchestrationType=OrchestratorType.CUSTOM_SUPERVISOR,
    agents=[finance_agent],
    memory_stores=[account_memory],
    ai_model=LlmModel(...)  # Orchestrator model
)

6. Start Application

# main.py
from agenticai_core.designtime.models.tool import ToolsRegistry
from src.orchestrator.banking_orchestrator import BankingOrchestrator

if __name__ == "__main__":
    app.start(
        orchestrator_cls=BankingOrchestrator,
        custom_tools=ToolsRegistry,
        host="0.0.0.0",
        port=8080
    )

Testing

# Start the application
python main.py

# In another terminal, test with MCP client
uv run client.py

To deploy and run end-to-end tests:

python run.py package -o banking-app
python run.py config -u prod
python run.py deploy -f bin/banking-app/application.kar
python run.py publish -a <appId> -n prod
python run.py test

Project Structure

banking-app/
├── src/
│   ├── tools/
│   │   └── banking_tools.py
│   ├── orchestrator/
│   │   └── banking_orchestrator.py
│   └── app.py
├── .env/
│   ├── dev
│   ├── staging
│   └── prod
├── requirements.txt
├── main.py
└── run.py

Key Takeaways

Modular design - Separate tools, agents, and orchestration into distinct files
Memory integration - Use memory stores to inject account context directly into agent prompts
Comprehensive logging - Track all operations using Logger
Security - Never request passwords or PINs; always confirm amounts before executing transfers

Example 2: Multi-Agent Customer Service

A customer service application that routes requests across three specialized agents and handles escalation between them.

Overview

Three agents cover distinct domains:

SupportAgent - Handles general inquiries
BillingAgent - Manages payments and billing
TechnicalAgent - Resolves technical issues

Application Architecture

Implementation

1. Define Specialized Agents

Each agent is scoped to a domain and equipped with the MCP tools it needs.

from agenticai_core.designtime.models.agent import Agent
from agenticai_core.designtime.models.llm_model import LlmModel, LlmModelConfig
from agenticai_core.designtime.models.prompt import Prompt

# Support Agent
support_agent = Agent(
    name="SupportAgent",
    description="Handles general customer support inquiries",
    role="WORKER",
    sub_type="REACT",
    type="AUTONOMOUS",
    llm_model=LlmModel(
        model="gpt-4o",
        provider="Open AI",
        modelConfig=LlmModelConfig(temperature=0.7, max_tokens=1600)
    ),
    prompt=Prompt(
        system="You are a helpful customer support agent.",
        custom="Assist with general inquiries and create tickets when needed."
    ),
    tools=[
        Tool(name="search_knowledge", type="KNOWLEDGE"),
        Tool(name="create_ticket", type="MCP")
    ]
)

# Billing Agent
billing_agent = Agent(
    name="BillingAgent",
    description="Manages billing, payments, and invoices",
    role="WORKER",
    sub_type="REACT",
    type="AUTONOMOUS",
    llm_model=LlmModel(
        model="gpt-4o",
        provider="Open AI",
        modelConfig=LlmModelConfig(temperature=0.3, max_tokens=1200)
    ),
    prompt=Prompt(
        system="You are a billing specialist.",
        custom="Handle payments, invoices, and billing inquiries.",
        instructions=["Always confirm payment amounts", "Verify account details"]
    ),
    tools=[
        Tool(name="process_payment", type="MCP"),
        Tool(name="generate_invoice", type="MCP")
    ]
)

# Technical Agent
technical_agent = Agent(
    name="TechnicalAgent",
    description="Resolves technical issues and system problems",
    role="WORKER",
    sub_type="REACT",
    type="AUTONOMOUS",
    llm_model=LlmModel(
        model="gpt-4o",
        provider="Open AI",
        modelConfig=LlmModelConfig(temperature=0.5, max_tokens=2000)
    ),
    prompt=Prompt(
        system="You are a technical support specialist.",
        custom="Diagnose and resolve technical issues.",
        instructions=["Gather diagnostic information", "Provide step-by-step solutions"]
    ),
    tools=[
        Tool(name="run_diagnostics", type="MCP"),
        Tool(name="reset_system", type="MCP")
    ]
)

2. Create Multi-Agent Orchestrator

The orchestrator uses keyword matching to route requests and detects signals in agent responses to trigger escalation.

from agenticai_core.runtime.agents.abstract_orchestrator import AbstractOrchestrator
from agenticai_core.runtime.message_item import MessageItem, ToolCall, ErrorMessage
from typing import List, Optional

class CustomerServiceOrchestrator(AbstractOrchestrator):
    """Orchestrates multiple customer service agents."""

    def __init__(self, agents, **kwargs):
        super().__init__(agents=agents, **kwargs)

        self.routing_map = {
            "billing": ["billing", "payment", "invoice", "charge", "refund"],
            "technical": ["technical", "error", "not working", "broken", "fix"],
            "support": ["help", "question", "how to", "information"]
        }

    async def _handle_message(self, conversation: List[MessageItem]) -> MessageItem:
        """Route messages to appropriate specialized agents."""
        last_message = conversation[-1]

        try:
            if last_message.role == 'user':
                agent = self._route_by_intent(last_message)

                if agent:
                    return ToolCall(
                        tool_name=agent.name,
                        message=last_message.content,
                        thought=f"Routing to {agent.name}",
                        reason=f"Query matches {agent.name} expertise"
                    )
                else:
                    return ToolCall(
                        tool_name="route_to_user",
                        message="I can help with billing, technical issues, or general support. What do you need assistance with?",
                        thought="Unclear intent, requesting clarification"
                    )

            elif last_message.role == 'tool':
                if self._needs_escalation(last_message):
                    next_agent = self._select_escalation_agent(last_message)
                    return ToolCall(
                        tool_name=next_agent.name,
                        message=f"Escalated from previous agent: {last_message.content}",
                        thought="Escalating to specialized agent"
                    )
                else:
                    return ToolCall(
                        tool_name="route_to_user",
                        message=last_message.content,
                        thought="Task completed successfully"
                    )

            return ErrorMessage(error=RuntimeError(f"Unsupported role: {last_message.role}"))

        except Exception as e:
            return ErrorMessage(error=e)

    def _route_by_intent(self, message: MessageItem) -> Optional[object]:
        """Route based on detected intent."""
        content = message.content.lower()

        for category, keywords in self.routing_map.items():
            if any(kw in content for kw in keywords):
                for agent in self._agents:
                    if category in agent.name.lower():
                        return agent

        for agent in self._agents:
            if "support" in agent.name.lower():
                return agent

        return self._agents[0] if self._agents else None

    def _needs_escalation(self, message: MessageItem) -> bool:
        """Check if response needs escalation."""
        content = message.content.lower()
        return any(indicator in content for indicator in [
            "escalate", "complex", "unable to", "need specialist"
        ])

    def _select_escalation_agent(self, message: MessageItem):
        """Select agent for escalation."""
        for agent in self._agents:
            if "technical" in agent.name.lower():
                return agent
        return self._agents[0]

3. Build Application

from agenticai_core.designtime.models.app import App, OrchestratorType

app = App(
    name="Customer Service Bot",
    description="Multi-agent customer service application",
    orchestrationType=OrchestratorType.CUSTOM_SUPERVISOR,
    agents=[support_agent, billing_agent, technical_agent],
    memory_stores=[account_memory],
    ai_model=LlmModel(
        model="gpt-4o",
        provider="Open AI",
        modelConfig=LlmModelConfig(temperature=0.5)
    ),
    prompt=Prompt(
        system="You are a customer service supervisor.",
        custom="Route requests to specialized agents."
    )
)

4. Start Application

# main.py
from agenticai_core.designtime.models.tool import ToolsRegistry
from src.orchestrator.customer_service_orchestrator import CustomerServiceOrchestrator

if __name__ == "__main__":
    app.start(
        orchestrator_cls=CustomerServiceOrchestrator,
        custom_tools=ToolsRegistry,
        host="0.0.0.0",
        port=8080
    )

Workflow Examples

Billing query:

User: "I need to pay my invoice"
  ↓
Orchestrator: Routes to BillingAgent (keywords: "pay", "invoice")
  ↓
BillingAgent: Processes payment request
  ↓
Orchestrator: Returns result to user

Technical issue with escalation:

User: "The app is not working"
  ↓
Orchestrator: Routes to SupportAgent (general inquiry)
  ↓
SupportAgent: Determines it's complex, requests escalation
  ↓
Orchestrator: Routes to TechnicalAgent
  ↓
TechnicalAgent: Runs diagnostics and provides solution
  ↓
Orchestrator: Returns result to user

Multi-intent query:

User: "What's my balance and pay this invoice"
  ↓
Orchestrator: Identifies two intents
  ↓
First: Routes to FinanceAssist for balance
  ↓
Then: Routes to BillingAgent for payment
  ↓
Orchestrator: Combines results and returns to user

Testing

# Start locally
python run.py start

# Test with MCP client
uv run client.py

# Deploy and test
python run.py package -o customer-service
python run.py config -u prod
python run.py deploy -f bin/customer-service/application.kar
python run.py publish -a <appId> -n prod
python run.py test

Best Practices

Agent specialization - Keep each agent focused on a single domain.
Clear routing - Implement routing logic with sensible fallbacks for unmatched queries.
Escalation paths - Define explicit signals (e.g., "unable to", "need specialist") for inter-agent escalation.
Memory usage - Share data across agents via memory stores rather than passing it in messages.
Error handling - Handle failures gracefully at each level of the orchestration chain.

Building Agents

Platform Services

Administration

References

AgenticAI Core SDK - Example Applications

Example 1: Banking Assistant

Overview

Implementation

1. Define Custom Tools

2. Define Memory Store

3. Define Agent

4. Create Custom Orchestrator

5. Build Application

6. Start Application

Testing

Project Structure

Key Takeaways

Example 2: Multi-Agent Customer Service

Overview

Application Architecture

Implementation

1. Define Specialized Agents

2. Create Multi-Agent Orchestrator

3. Build Application

4. Start Application

Workflow Examples

Testing

Best Practices

Building Agents

Platform Services

Administration

References

Documentation Index

​Example 1: Banking Assistant

​Overview

​Implementation

​1. Define Custom Tools

​2. Define Memory Store

​3. Define Agent

​4. Create Custom Orchestrator

​5. Build Application

​6. Start Application

​Testing

​Project Structure

​Key Takeaways

​Example 2: Multi-Agent Customer Service

​Overview

​Application Architecture

​Implementation

​1. Define Specialized Agents

​2. Create Multi-Agent Orchestrator

​3. Build Application

​4. Start Application

​Workflow Examples

​Testing

​Best Practices

Example 1: Banking Assistant

Overview

Implementation

1. Define Custom Tools

2. Define Memory Store

3. Define Agent

4. Create Custom Orchestrator

5. Build Application

6. Start Application

Testing

Project Structure

Key Takeaways

Example 2: Multi-Agent Customer Service

Overview

Application Architecture

Implementation

1. Define Specialized Agents

2. Create Multi-Agent Orchestrator

3. Build Application

4. Start Application

Workflow Examples

Testing

Best Practices