streamId and agentGroupId.
| Method | GET |
|---|---|
| Endpoint | https://{{host}}/agentassist/api/v1/public/{{streamId}}/agent-groups/{{agentGroupId}} |
| Content Type | application/json |
| Authorization | auth: {{JWT}} See How to generate the JWT Token. |
| API Scope | SmartAssist Analytics |
Path Parameters
| Parameter | Description | Type |
|---|---|---|
host | Environment URL, for example, https://platform.kore.ai | string, required |
streamId | The application ID. | string, required |
id | The Agent Group id. | string, required |
Sample Request
curl --location --request GET 'https://{{host}}/agentassist/api/v1/public/{{streamId}}/agent-groups/{{agentGroupId}}' \
--header 'auth: {jwt-code}' \
--header 'Content-Type: application/json' \
Sample Response
{
"id": "ag-9d1d5db-06b5-43a5-8a7c-87b12d93xxxx",
"name": "US West Coast team",
"description": "US west coast team handles west side",
"managers": [
{
"firstName": "Charlie",
"lastName": "Harper",
"emailId": "username@domain.com",
"accessLevel": "full",
"skills": [
{
"skillId": "s-21223123",
"proficiencyLevel": "expert"
}
]
}
]
}