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Export data by accountId and orgId

To get exported data which is one of (skillsGroups, Queues, StandardResponses, Waiting Experience) by giving details with account Id and orgId. !!! Note This version will be deprecated soon. Please use Version 2 of this API.
PARAMETERDESCRIPTIONTYPE
MethodGET
Endpointhttp://{{host}}/agentassist/api/public/analytics/{{streamId}}/importSmartAssistFunctionalities?accountId=&orgId=&type=
Content Typeapplication/json
Authorizationauth: {{JWT}} See How to generate the JWT Token.
API ScopeSmartAssist Import and Export Feature

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Query Parameters

PARAMETERDESCRIPTIONTYPE
hostEnvironment URL, for example, https://platform.kore.aistring, required
AccountIdThe Account Id.string, required
OrgIdThe Organization Id.String, Required
botIdbotId or streamId. You can get it from the App Settings page.string, required

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Sample Request

curl --location --request GET 'https://{{host}}/agentassist/api/v1/public/analytics/{{botId}}/importSmartAssistFunctionalities?{{accountId}}&orgId={{orgId}}&type=skillGroups' \
--header 'Accept: application/json, text/plain, */*' 
--header 'Accept-Language: en-GB,en-US;q=0.9,en;q=0.8' 
--header 'AccountId: 63e0f303560867d78313xxxx' 
--header 'Authorization: bearer xxxxbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIxMjM0NTY3ODkwIiwiYXBwSWQiOiJjcy05N2IwNDZlMy
1jYzA3LTVhMDEtYmYwNS1jYmZhNzAzMmFlY2IifQ.xv4hGyyqH9JAN8iPIMaxNgOqgr_2gfQGohu3aTCxxxx' 
--header 'Cache-Control: no-cache' 
--header 'Connection: keep-alive' 
--header 'Content-Type: application/json;charset=UTF-8' 
--header 'Pragma: no-cache' 
--header 'User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.0.0 Safari/537.36' 
--header 'X-Timezone: Asia/Calcutta' 
--header 'X-Timezone-Offset: -330' 
--header 'app-language: en' 
--header 'bot-language: en' 
--header 'sec-ch-ua-platform: "Linux"' 
--header 'smartassist: true' 
--header 'state: configured'
--header 'auth: <token>'

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Sample Response

[
    {
        "_id": "6666a49c085d6b9b1905xxxx",
        "name": "Default SkillGroup",
        "description": "Default SkillGroup(Auto Created).",
        "status": "ACTIVE",
        "color": "#D2000D",
        "skills": [
            {
                "_id": "6666a49c085d6b9b1905xxxx",
                "name": "Default Skill",
                "isDefault": true,
                "description": "Default Skill(Auto Created).",
                "status": "ACTIVE",
                "lname": "default skill",
                "iId": "st-25c28277-bf42-5309-af41-15f8eb7exxxx",
                "createdByAId": "a-b6697a9-2c4c-4931-8798-161d0590xxxx"
            }
        ],
        "lname": "default skillgroup",
        "isDefault": true,
        "iId": "st-25c28277-bf42-5309-af41-15f8eb7exxxx",
        "createdByAId": "a-b6697a9-2c4c-4931-8798-161d0590xxxx",
        "agentGroups": [],
        "agents": []
    },
    {
        "_id": "67dbb2d456aec476d255xxxx",
        "name": "Default SkillGroup1",
        "description": "Default SkillGroup(Auto Created).",
        "status": "ACTIVE",
        "color": "#D2000D",
        "skills": [
            {
                "_id": "67dbb2d456aec476d255xxxx",
                "name": "Default Skill",
                "isDefault": true,
                "description": "Default Skill(Auto Created).",
                "status": "ACTIVE",
                "lname": "default skill",
                "iId": "st-25c28277-bf42-5309-af41-15f8eb7exxxx",
                "createdByAId": "a-b6697a9-2c4c-4931-8798-161d0590xxxx"
            }
        ],
        "lname": "default skillgroup1",
        "isDefault": true,
        "iId": "st-25c28277-bf42-5309-af41-15f8eb7exxxx",
        "createdByAId": "a-b6697a9-2c4c-4931-8798-161d0590xxxx",
        "agentGroups": [],
        "agents": []
    }
]

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Response Parameters

ParameterTypeDescription
_idStringUnique identifier of the skill group or skill.
nameStringName of the skill group or skill.
descriptionStringDescription of the skill group or skill.
statusStringCurrent status (for example, ACTIVE).
colorStringHex code representing the skill group’s color. (Skill Group only)
skillsArrayList of skill objects associated with the skill group.
isDefaultBooleanIndicates whether the skill group or skill is the default.
lnameStringLowercase version of the name.
iIdStringStream or application id. For example, st-25c28277-bf42-5309-af41-15f8eb7exxxx
createdByAIdStringIdentifier of the agent who created the skill group or skill.
agentGroupsArrayList of agent group identifiers. (Skill Group only)
agentsArrayList of agent identifiers. (Skill Group only)