Documentation Index
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Use this API to add an agent group with the given stream ID.
| Method | POST |
|---|
| Endpoint | https://{{host}}/agentassist/api/v1/public/{{streamId}}/agent-groups |
| Content-Type | application/json |
| Authorization | auth: {{JWT}} See How to generate the JWT Token |
| API Scope | SmartAssist Analytics |
Path Parameters
| Parameter | Description | Type |
|---|
host | Environment URL, for example, https://platform.kore.ai | string, required |
BotId | BotId or StreamId. You can access it from the App Settings page of the bot. | string, required |
Sample Request
curl --location --request POST 'https://{{host}}/agentassist/api/v1/public/{{streamId}}/agent-groups' \
--header 'auth: {jwt-code}' \
--header 'Content-Type: application/json' \
--data-raw '
{
"name": "US West Coast team",
"description": "US west coast team handles west side.",
}'
Body Parameters
| Parameter | Description | Type |
|---|
name | Name of the agent group, up to 50 characters. | string, required |
description | Brief description of the agent group, up to 50 characters. | string, required |
Sample Response
{
"name": "US West Coast team",
"description": "US west coast team handles west side.",
}
