Getting Started
Log in to the Platform. The AI for Work Assistant is available on the homepage. Type an open-ended question or instruction in the Ask or search anything search box. For example, if you’re connected to Jira, typeGet my Jira issues — the Jira agent retrieves your issues automatically.
Agentic Flow
The Platform manages complex, multi-step workflows by organizing tasks into a structured sequence, each handled by a specialized agent. Each agent performs a unique function, executes in the correct order, and passes information seamlessly to the next — enabling multiple instructions to complete with minimal manual effort. Key capabilities:- Coordinate multiple agents across connected apps in a single instruction.
- Execute tasks sequentially with automatic handoff between agents.
- Edit or delete individual actions before starting the flow.
- Review and approve outputs (such as draft emails) before final execution.
Agentic Flow Example
Instruction: “Get my Jira issues. Let me know John Doe’s availability for a meeting tomorrow. Send the Jira issues to John Doe.” Agents involved:- Jira — Fetches the user’s Jira issues.
- Google Calendar — Checks John Doe’s availability for a specified time.
- Gmail — Sends the fetched Jira issues to John Doe via email.

- Enter your instructions and press Enter. Each action is mapped to its respective agent.
- Hover over any instruction to display the Edit and Delete icons to modify or remove individual actions.
- Click Start to initiate the flow. Tasks execute sequentially.
- The first two actions run automatically.
- For the third action, a draft email is created. Review and edit the draft, then click Send to complete the task.
File Storage and Data Handling
When you upload files during chat sessions, the platform can store files in managed cloud storage (AWS S3) under a multi-tenant architecture. This option is enabled by default but can be turned off by an administrator. This applies to:- All file uploads in Platform chat sessions.
- Documents processed through Search AI functionality.
- Go to Admin Hub → Admin Settings → Data Settings.
- Locate the Cloud File Storage (S3) toggle.
- Set the toggle to On (default) to store uploaded files in managed S3 storage, or Off to disable cloud persistence.
Files uploaded during chat sessions are stored in the platform’s cloud infrastructure.
Uploading Files
Attach files to your conversation by clicking the attachment icon in the compose bar or by dragging and dropping a file directly into the chat interface. To upload using drag and drop:- Drag a file from your local system over the chat window.
- The drop zone highlights to confirm the file can be released.
- Drop the file. The upload initiates automatically.