Documentation Index
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This API captures user feedback and stores it in Search AI, where it is displayed as part of Answer Analytics.
| Field | Value |
|---|
| Method | POST |
| Endpoint | https://{{host}}/api/public/bot/<AppId>/search/feedback |
| Content-Type | application/json |
| Authorization | auth: <JWT Token> |
| API Scope | Feedback for Search AI |
Query Parameters
| Parameter | Description | Mandatory |
|---|
AppID | Your application ID. To view it, go to Dev Tools under App Settings and check the API scopes. | Yes |
Request Parameters
| Parameter | Description | Mandatory |
|---|
searchRequestId | The search request ID returned with the answer in response to a search query. Starts with fsh, for example fsh-a7dd595f-xxxx-xxxx-9b1c-7635d6ea113c. | Yes |
feedbackLevel | Currently supports only smartAnswer. | Yes |
event | The feedback response: thumbsDown (negative) or thumbsUp (positive). | Yes |
comments | Optional user comments. Use the tags field to pass an array of strings. These values are displayed in the Answer Insights details page. | No |
Sample Request
curl --location 'https://env.domain.com/api/public/bot/st-66c4xxxx-6eae-5ada-b0f8-a2022e945a10/search/feedback' \
--header 'auth: eyJhbGciOiJaxxxxxxx_abcd' \
--header 'Content-Type: application/json' \
--data '{
"searchRequestId": "fsh-a7dd595f-7ba2-59c2-9b1c-7635d6ea113c",
"feedbackLevel": "smartAnswer",
"event": "thumbsDown",
"comments": {
"tags": [
"Incorrect Answer",
"Incorrect Citation",
"Incorrect Formatting",
"Ambiguous",
"Missing details",
"Hallucination",
"Out of Date"
]
}
}'
