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Get Intent Real Time Data

To retrieve the most recent conversational data for the given botId. Gets the latest 25 sessions data for the given application ID that completed the execution of the flow.
MethodPOST
Endpointhttps://{{host}}/api/public/bot/{{botId}}/intentrealtimedata
Content Typeapplication/json
Authorizationauth: {{JWT}} See How to generate the JWT Token
API ScopeSmartAssist Analytics

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Path Parameters

PARAMETERDESCRIPTIONTYPE
hostEnvironment URL, for example, https://platform.kore.aistring, required
botIdbotId or streamId. You can get it from the App Settings page.string, required

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Sample Request

curl --location --request POST 'https://{{host}}/api/public/bot/{{botId}}/intentrealtimedata' \
--header 'auth: <token>' \
--header 'cache-control: no-cache' \
--header 'postman-token: 363f7f10-e516-c464-dcf8-2fefcd86xxxx' \
--header 'Format: application/json' \
--header 'accountId: {{accountId}}'

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Header Parameters

HeaderDescriptionOptional/Required
accountIdUnique account identifierRequired
FormatRequest/Response body format (application/json;charset=UTF-8)Optional
authJWT authentication tokenRequired

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Sample Response

[
 {
  intent : [Book a Ticket, Book a Flight],
  ANI:    st-bb0e8899-a753-568f-984f-3338de26xxxx,
  DNI:   username@domain.com,
  channel: rtm,
  startTime: 2022-01-06T14: 07: 08.185+00: 00,
  endTime: 2022-01-06T14: 44: 17.527+00: 00,
  status: completed,
  timeHandled: 50s,
  deflectedTo: rtm,
  userId: "u-6b184e56-ebe3-5acb-af3c-1e6bcb25xxxx",
  sessionId: "6364a8616d8e6a6a0effxxxx",
 },
 {
  intent : [],
  ANI:    +126529865,
  DNI:    +126529865,
  channel: audiocodes,
  startTime: 2022-01-06T14: 07: 08.185+00: 00,
  endTime: 2022-01-06T14: 44: 17.527+00: 00,
  status: Dropoff,
  timeHandled: 13m: 8s,
  deflectedTo: null,
  userId: "u-6b184e56-ebe3-5acb-af3c-1e6bcb25xxxx",
  sessionId: "6364a8616d8e6a6a0effxxxx",
 }
]