Create an Agent Group API

Back to API List Use this API to add an agent group with the given stream ID.

Method	POST
Endpoint	`https://{{host}}/agentassist/api/v1/public/{{streamId}}/agent-groups`
Content-Type	`application/json`
Authorization	`auth: {{JWT}}` See How to generate the JWT Token
API Scope	SmartAssist Analytics

Path Parameters

Parameter	Description	Type
`host`	Environment URL, for example, `https://platform.kore.ai`	string, required
`BotId`	BotId or StreamId. You can access it from the App Settings page of the bot.	string, required

Sample Request

curl --location --request POST 'https://{{host}}/agentassist/api/v1/public/{{streamId}}/agent-groups' \
      --header 'auth: {jwt-code}' \
      --header 'Content-Type: application/json' \
      --data-raw '
     {
      "name": "US West Coast team",
      "description": "US west coast team handles west side.",
     }'

Body Parameters

Parameter	Description	Type
`name`	Name of the agent group, up to 50 characters.	string, required
`description`	Brief description of the agent group, up to 50 characters.	string, required

Sample Response

{
    "name": "US West Coast team",
    "description": "US west coast team handles west side.",
}

​Path Parameters

​Sample Request

​Body Parameters

​Sample Response

Path Parameters

Sample Request

Body Parameters

Sample Response