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Use this API to delete multiple contacts simultaneously by IDs.
| Method | DELETE |
|---|
| Endpoint | https://{{host}}/agentassist/api/v1/public/{{streamId}}/contacts/bulk-delete |
| Content-Type | application/json |
| Authorization | auth: {{JWT}} See How to generate the JWT Token. |
| API Scope | Configuration |
Path Parameters
| Parameter | Description | Type |
|---|
host | Environment URL, for example, https://platform.kore.ai | string, required |
streamId | BotId or StreamId. You can access it from the App Settings page of the bot. | string, required |
Sample Request
curl --location --request DELETE 'https://{{host}}/agentassist/api/v1/public/{{streamId}}/contacts/bulk-delete' \
--header 'Content-Type: application/json' \
--header 'accountId: {{accountId}}' \
--header 'auth: {{jwt_token}}' \
--data '{
"ids": [
"6960cbe9b155d194e2fxxxxx",
"6960cc07b155d194e2fxxxxx"
]
}'
| Header | Description | Required/Optional |
|---|
auth | JWT token for authentication. | Required |
accountId | The account ID associated with the API request. | Required |
Content-Type | The format of the request payload. Use application/json. | Required |
Body Parameters
| Parameter | Description | Type |
|---|
ids | Contact IDs to be deleted. | array[strings], required |
Sample Response
{
"totalRequested": 2,
"successful": 2,
"failed": 0,
"successfulRecords": [
{
"id": "6960cbe9b155d194e2fxxxxx"
},
{
"id": "6960cc07b155d194e2fxxxxx"
}
],
"failedRecords": []
}
Response Body Parameters
| Parameter | Description | Type |
|---|
totalRequested | Total number of records requested. | integer |
successful | Total number of records successfully deleted. | integer |
failed | Number of records that failed to process. | integer |
successfulRecords | Array of contact IDs that were deleted. | array of objects |
id | Unique identifier of a successfully deleted record. | string |
failedRecords | List of records that failed to delete. This array is empty when there are no failures. | array of objects |
