| API | Description | App Scope |
|---|---|---|
| Create Case | Creates a new case in the case management system. | Case Management Configuration |
| Get Cases | Retrieves case data with filtering, sorting, and pagination options. | Case Management Configuration |
| Update Case | Updates an existing case in the case management system. | Case Management Configuration |
| Create Task | Creates a new task within the case management system. | Case Management Configuration |
| Get Tasks | Retrieves task data with filters for status, priority, assignment, channels, and date ranges. | Case Management Configuration |
| Update Task | Updates an existing task in the case management system. | Case Management Configuration |