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Fetches the status of a proactive notification triggered via the async webhook channel.
| Field | Value |
|---|
| Method | GET |
| Endpoint | {{host}}/api/public/bot/{{streamId}}/notifyV2/status/{{dockstatusId}} |
| Content Type | application/json |
| Authorization | auth: {{JWT}} — See How to generate the JWT Token. |
| API Scope | App Builder: Proactive Messages; Admin Console: Channel Management > Proactive Messages |
Path Parameters
| Parameter | Required/Optional | Description |
|---|
host | Required | The environment URL. For example, https://platform.kore.ai |
BotId | Required | Bot ID or Stream ID. Accessible under General Settings on the App Builder. Note: Required only for App Builder API scope of Proactive Messages. |
requestId | Required | The unique Request ID returned by the Proactive Notifications API to track progress. |
Sample Request
curl --location 'https://{{host}}/api/public/bot/{{StreamId}}/notifyV2/status/{{dockstatusId}}'
--header 'auth: {{jwt-token}}'
Body Parameters
No body parameters are passed.
Sample Response
{
"statusLogs": [
{
"_id": "nl-64c2a45e-1700-58f5-a474-add8bfcxxxxx",
"streamId": "st-736ff917-d836-55b4-9a6b-3dad20cxxxxx",
"messagestoreId": "ms-71acc889-b3ad-59be-9c51-865a76fxxxxx",
"comments": "Notification has been sent successfully",
"koreId": "u-a1414a00-5089-5009-9365-dd3a6a0xxxxx",
"channelId": "john.doe@example.com",
"channel": "ivr",
"originalId": "john.doe@example.com",
"requestId": "ds-adddc869-d773-5785-9c6a-cfe1cbdxxxxx",
"status": "SUCCESS",
"createdBy": "u-ecff03e8-ba90-532e-ab7b-209082dxxxxx",
"createdOn": "2025-05-26T05:53:22.883Z",
"__v": 0
},
{
"_id": "nl-6f6a927d-a61b-50df-8089-25937ffxxxxx",
"streamId": "st-736ff917-d836-55b4-9a6b-3dad20cxxxxx",
"messagestoreId": "ms-7967b15a-e716-5d62-851c-f5d9278xxxxx",
"comments": "Notification has been sent successfully",
"koreId": "u-8490f9d4-193c-576b-a746-5974688xxxxx",
"channelId": "john.doe@example.com",
"channel": "ivr",
"originalId": "john.doe@example.com",
"requestId": "ds-adddc869-d773-5785-9c6a-cfe1cbdxxxxx",
"status": "SUCCESS",
"createdBy": "u-ecff03e8-ba90-532e-ab7b-209082dxxxxx",
"createdOn": "2025-05-26T05:53:22.954Z",
"__v": 0
}
],
"count": 2,
"status": "SUCCESS",
"streamId": "st-736ff917-d836-55b4-9a6b-3dad20cxxxxx"
}