Debug Logs API - Kore.ai Docs

Back to API List To fetch debug logs of a specific conversation.

Field	Value
Method	GET
Endpoint	`https://{{host}}/api/{{version}}/{{BotID}}/debuglogs?identity={{identity}}&channelType={{channelType}}&minimumInfo=true&limit=5&offset=300&timezone={{timezone}}`
Content Type	`application/json`
Authorization	`auth: {{JWT}}` See How to generate the JWT Token.
API Scope	App Builder: Debug Logs; Admin Console: Not Applicable

Path Parameters

Parameter	Description
`host`	Environment URL, for example, `https://platform.kore.ai`.
`BotID`	Bot ID. Access it from the General Settings page of the bot.

Sample Request

curl -X GET \
   'https://{{host}}/api/1.1/{{BotID}}/debuglogs?identity={{id}}&channelType=ivrVoice&minimumInfo=true&limit=5&offset=300&timezone=America/New_York' \
  -H 'auth: {{YOUR_JWT_ACCESS_TOKEN}}'

Query Parameters

Parameter	Description
`version`	API version. The current version is `1.1`.
`identity`	The channel-specific user identifier.
`channelType`	Enter the channel type to fetch logs. Channel type such as `rtm`, `ivrVoice`, `audiocodes`, `smartassist`, `korevg`, `twiliosms`, `genesys`, `genesysV2`, `genericsms`, `agentassist`, and `webhook`
`minimumInfo`	Set to `true` to return minimal information.
`limit`	Number of records to return.
`offset`	Number of records to skip.
`timezone`	Timezone for the log timestamps, for example, `America/New_York`.

​Path Parameters

​Sample Request

​Query Parameters

Path Parameters

Sample Request

Query Parameters