Generate and Manage the Report
Refer to Creating a New Report for instructions on generating this report. Refer to Manage Reports for instructions on managing this report. The report is available for download.
Report Fields
Each row represents one standard response or secure form for one date within the selected range.| Field | Description | Example |
|---|---|---|
| Name | Name of the standard response or secure form. | Refund Policy, Payment Capture Form |
| Type | Category of the entity. | std response, secure form |
| Date | The date for this row, formatted per the selected Date Format option. | 01/15/2024 |
| Usage | Number of times agents used this entity on this date — includes direct use and instances where the agent copied and edited the response before sending. | 12 |