Back to Reports List The Agent Group Membership Report tracks when agents were added to or removed from agent groups within a selected date range. Use this report to audit changes to group membership for specific agents or groups.Documentation Index
Fetch the complete documentation index at: https://koreai.mintlify.app/llms.txt
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Generate and Manage the Report
Refer to Creating a New Report for instructions on generating this report. Refer to Manage Reports for instructions on managing this report. The report is available for download.
Report Fields
| Field | Description | Example |
|---|---|---|
Group Name | Name of the agent group. | Support - Tier 1 |
Agent Custom ID | Custom identifier configured in the agent’s profile. | AGT-00245 |
Agent Name | Full display name of the agent. | John Doe |
Agent First Name | Agent’s first name. | John |
Agent Last Name | Agent’s last name. | Doe |
Added | Date and time when the agent was added to the group. | 01/15/2024 09:30:00 |
Removed | Date and time when the agent was removed from the group. Blank if the agent has not been removed. | 03/22/2024 14:45:00 |