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IPs, Ports, and Protocols

This document contains all the region wise IPs, ports, and protocols for Kore Voice Gateway. It is useful for transferring calls from respective Contact Centres to Contact Center AI.

Regions

United States of America (US) - East

Enable inward and outward traffic to the following IPs and respective ports:

Component SIP Server – 1
IP Address 3.224.189.218
FQDN savg-sbc1.kore.ai
TCP / UDP Port 5060
TLS Port 5061
Component SIP Server – 2
IP Address 35.174.41.205
FQDN savg-sbc2.kore.ai
TCP / UDP Port 5060
TLS Port 5061
Component RTP Server – 1
IP Address 44.215.230.111
RTP Ports 10000 to 60000
Component RTP Server – 2
IP Address 54.210.75.166
RTP Ports 10000 to 60000

For Agent transfers, enable inward and outward traffic to the following IPs and respective ports:

Component WebRTC Session Border Controller (SBC)
IP Address 3.224.189.218
35.174.41.205
FQDN savg-sbc1.kore.ai,
savg-sbc2.kore.ai
HTTPS 443
WSS Port 8443
Component WebRTC RTP Servers
IP Address 44.215.230.111
54.210.75.166
RTP Ports 10000 to 60000

United States of America (US) - West

Enable inward and outward traffic to the following IPs and respective ports:

Component SIP Server – 1
IP Address 54.67.69.12
FQDN usw-savg-sbc1.kore.ai
TCP / UDP Port 5060
TLS Port 5061
Component SIP Server – 2
IP Address 54.177.21.117
FQDN usw-savg-sbc2.kore.ai
TCP / UDP Port 5060
TLS Port 5061
Component RTP Server – 1
IP Address 54.67.69.12
RTP Ports 10000 to 60000
Component RTP Server – 2
IP Address 54.177.21.117
RTP Ports 10000 to 60000

For Agent transfers, enable inward and outward traffic to the following IPs and respective ports:

Component WebRTC Session Border Controller (SBC)
IP Address 54.67.69.12
54.177.21.117
FQDN usw-savg-sbc1.kore.ai
usw-savg-sbc2.kore.ai
HTTPS 443
WSS Port 8443
Component WebRTC RTP Servers
IP Address 54.67.69.12
54.177.21.117
RTP Ports 10000 to 60000

Australia (AU)

Enable inward and outward traffic to the following IPs and respective ports:

Component SIP Server – 1
IP Address 54.153.137.7
FQDN au-prod-savg-sbc1.kore.ai
TCP / UDP Port 5060
TLS Port 5061
Component SIP Server – 2
IP Address 13.237.170.233
FQDN au-prod-savg-sbc2.kore.ai
TCP / UDP Port 5060
TLS Port 5061
Component RTP Server – 1
IP Address 54.153.137.7
RTP Ports 10000 to 60000
Component RTP Server – 2
IP Address 13.237.170.233
RTP Ports 10000 to 60000

For Agent transfers, enable inward and outward traffic to the following IPs and respective ports:

Component WebRTC Session Border Controller (SBC)
IP Address 54.153.137.7
13.237.170.233
FQDN au-prod-savg-sbc1.kore.ai,
au-prod-savg-sbc2.kore.ai
HTTPS 443
WSS Port 8443
Component WebRTC RTP Servers
IP Address 54.153.137.7
13.237.170.233
RTP Ports 10000 to 60000

India (IN)

Enable inward and outward traffic to the following IPs and respective ports:

Component SIP Server – 1
IP Address 20.244.87.83
FQDN ind-savg-sbc1.kore.ai
TCP / UDP Port 5060
TLS Port 5061
Component SIP Server – 2
IP Address 20.197.5.84
FQDN ind-savg-sbc2.kore.ai
TCP / UDP Port 5060
TLS Port 5061
Component RTP Server – 1
IP Address 20.244.87.83
RTP Ports 10000 to 60000
Component RTP Server – 2
IP Address 20.197.5.84
RTP Ports 10000 to 60000

For Agent transfers, enable inward and outward traffic to the following IPs and respective ports:

Component WebRTC Session Border Controller (SBC)
IP Address 20.244.87.83
FQDN ind-savg-sbc1.kore.ai,
ind-savg-sbc2.kore.ai
HTTPS 443
WSS Port 8443
Component WebRTC RTP Servers
IP Address 20.244.87.83
RTP Ports 10000 to 60000

London (EU)

Enable inward and outward traffic to the following IPs and respective ports:

Component SIP Server – 1
IP Address 18.133.179.73
FQDN eu-savg-sbc1.kore.ai
TCP / UDP Port 5060
TLS Port 5061
Component SIP Server – 2
IP Address 13.43.133.73
FQDN eu-savg-sbc2.kore.ai
TCP / UDP Port 5060
TLS Port 5061
Component RTP Server – 1
IP Address 18.133.179.73
RTP Ports 10000 to 60000
Component RTP Server – 2
IP Address 13.43.133.73
RTP Ports 10000 to 60000

For Agent transfers, enable inward and outward traffic to the following IPs and respective ports:

Component WebRTC Session Border Controller (SBC)
IP Address 18.133.179.73
13.43.133.73
FQDN eu-savg-sbc1.kore.ai,
eu-savg-sbc2.kore.ai
HTTPS 443
WSS Port 8443
Component WebRTC RTP Servers
IP Address 18.133.179.73
13.43.133.73
RTP Ports 10000 to 60000

Germany (DE)

Enable inward and outward traffic to the following IPs and respective ports:

Component SIP Server – 1
IP Address 3.70.125.14
FQDN de-savg-sbc1.kore.ai
TCP / UDP Port 5060
TLS Port 5061
Component SIP Server – 2
IP Address 18.158.223.171
FQDN de-savg-sbc2.kore.ai
TCP / UDP Port 5060
TLS Port 5061
Component RTP Server – 1
IP Address 3.70.125.14
RTP Ports 10000 to 60000
Component RTP Server – 2
IP Address 18.158.223.171
RTP Ports 10000 to 60000

For Agent transfers, enable inward and outward traffic to the following IPs and respective ports:

Component WebRTC Session Border Controller (SBC)
IP Address 3.70.125.14
18.158.223.171
FQDN de-savg-sbc1.kore.ai,
de-savg-sbc2.kore.ai
HTTPS 443
WSS Port 8443
Component WebRTC RTP Servers
IP Address 3.70.125.14
18.158.223.171
RTP Ports 10000 to 60000

Japan (JP)

Enable inward and outward traffic to the following IPs and respective ports:

Component SIP Server – 1
IP Address 35.76.183.247
FQDN jp-savg-sbc1.kore.ai
TCP / UDP Port 5060
TLS Port 5061
Component SIP Server – 2
IP Address 54.248.11.38
FQDN jp-savg-sbc2.kore.ai
TCP / UDP Port 5060
TLS Port 5061
Component RTP Server – 1
IP Address 35.76.183.247
RTP Ports 10000 to 60000
Component RTP Server – 2
IP Address 54.248.11.38
RTP Ports 10000 to 60000

For Agent transfers, enable inward and outward traffic to the following IPs and respective ports:

Component WebRTC Session Border Controller (SBC)
IP Address 35.76.183.247
54.248.11.38
FQDN jp-savg-sbc1.kore.ai,
jp-savg-sbc2.kore.ai
HTTPS 443
WSS Port 8443
Component WebRTC RTP Servers
IP Address 35.76.183.247
54.248.11.38
RTP Ports 10000 to 60000