To filter the results based on the channel. Only Contact Center AI supported channels can be given and should be selected from the following: [“rtm”, “ivr”, “sms”, “slack”, “facebook”, “kore”, “spark”, “msteams”, “twitter”, “telegram”, “wfacebook”, “ringcentral”, “jabber”, “yammer”, “whatsapp”, “line”, “liveperson”, “mattermost”, “wechat”, “web-sdk”, “rcs”, “unblu”, “audiocodes”, “alexa”, “twiliovoice”, “ivrVoice”, “korevg”, “email”, “emailConnect”], “rtm” : Web/Mobile Client channel, “ivr” : agent ai channel
optional
array of strings
Languages
To filter the results based on the bot language, that is, interaction language with the bot. Only Contact Center AI supported languages can be selected and should be selected from the following: [“en”, “de”, “es”, “fr”, “pt”, “it”, “zh_cn”, “zh_tw”, “id”, “ko”, “nl”, “ja”, “ar”, “fi”, “ru”, ‘pl”, “uk”, “sv”, “kk”, “nb”, “hi”, “te”, “ta”, “mr”, “ca”, “sl”, “ge” ] Here “en” : English “de” : German “es” : spanish “fr” : french “pt” : Portuguese “it” : Indonesian “zh_cn” : Chinese “zh_tw” : “id” : Indonesian “ko” : Korean “nl” : Dutch “ja” : Japanese “ar” : Arabic “fi” : Finnish “ru” : Russian “pl” : Polish “uk” : Ukrainian “sv” : Swedish “kk” : Kazakh “nb” : Norwegian “hi” : Hindi “te” : Telugu “ta” : Tamil “mr” : Marathi “ca” : Catalan “sl” : Slovenian “ge” : Georgia
