<?xml version="1.0" encoding="UTF-8"?>
<urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:news="http://www.google.com/schemas/sitemap-news/0.9" xmlns:xhtml="http://www.w3.org/1999/xhtml" xmlns:image="http://www.google.com/schemas/sitemap-image/1.1" xmlns:video="http://www.google.com/schemas/sitemap-video/1.1">
    
  <url>
    <loc>https://docs.kore.ai/agent-platform/abl</loc>
    <lastmod>2026-07-10T08:45:41.606Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/abl-reference/agent-declaration</loc>
    <lastmod>2026-07-10T08:45:41.579Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/abl-reference/behavior-profiles</loc>
    <lastmod>2026-07-10T08:45:41.568Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/abl-reference/data-types-and-utilities</loc>
    <lastmod>2026-07-10T08:45:41.575Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/abl-reference/flow</loc>
    <lastmod>2026-07-10T08:45:41.571Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/abl-reference/gather</loc>
    <lastmod>2026-07-10T08:45:41.574Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/abl-reference/guardrails</loc>
    <lastmod>2026-07-10T08:45:41.572Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/abl-reference/language-overview</loc>
    <lastmod>2026-07-10T08:45:41.573Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/abl-reference/lifecycle-and-hooks</loc>
    <lastmod>2026-07-10T08:45:41.571Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/abl-reference/memory-and-constraints</loc>
    <lastmod>2026-07-10T08:45:41.573Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/abl-reference/multi-agent-and-supervisor</loc>
    <lastmod>2026-07-10T08:45:41.578Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/abl-reference/nlu</loc>
    <lastmod>2026-07-10T08:45:41.610Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/abl-reference/rich-content-and-expressions</loc>
    <lastmod>2026-07-10T08:45:41.613Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/abl-reference/tools</loc>
    <lastmod>2026-07-10T08:45:41.609Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/administration/advanced-settings</loc>
    <lastmod>2026-07-10T08:45:41.603Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/administration/agent-behavior-settings</loc>
    <lastmod>2026-07-10T08:45:41.604Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/administration/ai-configuration</loc>
    <lastmod>2026-07-10T08:45:41.614Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/administration/catalog-settings</loc>
    <lastmod>2026-07-10T08:45:41.604Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/administration/general-settings</loc>
    <lastmod>2026-07-10T08:45:41.610Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/administration/integrations-settings</loc>
    <lastmod>2026-07-10T08:45:41.605Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/administration/project-settings-overview</loc>
    <lastmod>2026-07-10T08:45:41.637Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/administration/security-observability-settings</loc>
    <lastmod>2026-07-10T08:45:41.642Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/administration/workspace-account</loc>
    <lastmod>2026-07-10T08:45:41.641Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/administration/workspace-analytics</loc>
    <lastmod>2026-07-10T08:45:41.642Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/administration/workspace-and-team</loc>
    <lastmod>2026-07-10T08:45:41.640Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/analytics-and-insights</loc>
    <lastmod>2026-07-10T08:45:41.639Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/analytics-insights/agent-transfer</loc>
    <lastmod>2026-07-10T08:45:41.638Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/analytics-insights/analytics-pipelines</loc>
    <lastmod>2026-07-10T08:45:41.637Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/analytics-insights/custom-dashboards</loc>
    <lastmod>2026-07-10T08:45:41.636Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/analytics-insights/customer-insight</loc>
    <lastmod>2026-07-10T08:45:41.639Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/analytics-insights/executive-dashboard-usage</loc>
    <lastmod>2026-07-10T08:45:41.672Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/analytics-insights/performance-quality</loc>
    <lastmod>2026-07-10T08:45:41.671Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/analytics-insights/voice-analytics</loc>
    <lastmod>2026-07-10T08:45:41.667Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/arch-ai</loc>
    <lastmod>2026-07-10T08:45:41.670Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/channels</loc>
    <lastmod>2026-07-10T08:45:41.664Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/concepts</loc>
    <lastmod>2026-07-10T08:45:41.660Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/create-agents</loc>
    <lastmod>2026-07-10T08:45:41.668Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/custom-connector</loc>
    <lastmod>2026-07-10T08:45:41.669Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/deployment</loc>
    <lastmod>2026-07-10T08:45:41.663Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/dual-brain-architecture</loc>
    <lastmod>2026-07-10T08:45:41.661Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/enable-voice</loc>
    <lastmod>2026-07-10T08:45:41.702Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/escalate</loc>
    <lastmod>2026-07-10T08:45:41.700Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/evals</loc>
    <lastmod>2026-07-10T08:45:41.698Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/external-agent</loc>
    <lastmod>2026-07-10T08:45:41.693Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/faq</loc>
    <lastmod>2026-07-10T08:45:41.692Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/faq/external-api-call-on-start</loc>
    <lastmod>2026-07-10T08:45:41.697Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/gather-data</loc>
    <lastmod>2026-07-10T08:45:41.694Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/getting-started</loc>
    <lastmod>2026-07-10T08:45:41.693Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/glossary</loc>
    <lastmod>2026-07-10T08:45:41.691Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/handle-incoming-sip-headers</loc>
    <lastmod>2026-07-10T08:45:41.691Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/human-in-the-loop</loc>
    <lastmod>2026-07-10T08:45:41.730Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/inbox</loc>
    <lastmod>2026-07-10T08:45:41.730Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform</loc>
    <lastmod>2026-06-29T14:05:52.510Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/knowledge</loc>
    <lastmod>2026-07-10T08:45:41.716Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/memory-and-state</loc>
    <lastmod>2026-07-10T08:45:41.727Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/optimize</loc>
    <lastmod>2026-07-10T08:45:41.726Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/orchestrate</loc>
    <lastmod>2026-07-10T08:45:41.726Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/projects</loc>
    <lastmod>2026-07-10T08:45:41.725Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/prompts</loc>
    <lastmod>2026-07-10T08:45:41.728Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/release-notes/recent-updates</loc>
    <lastmod>2026-07-10T08:45:41.729Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/runtime</loc>
    <lastmod>2026-07-10T08:45:41.767Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/safety-and-guardrails</loc>
    <lastmod>2026-07-10T08:45:41.766Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/sdks</loc>
    <lastmod>2026-07-10T08:45:41.752Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/sending-custom-sip-headers</loc>
    <lastmod>2026-07-10T08:45:41.754Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/sessions</loc>
    <lastmod>2026-07-10T08:45:41.754Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/set-up-web-sdk-channel</loc>
    <lastmod>2026-07-10T08:45:41.753Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/solutions-overview</loc>
    <lastmod>2026-07-10T08:45:41.752Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/supported-models</loc>
    <lastmod>2026-07-10T08:45:41.765Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/testing</loc>
    <lastmod>2026-07-10T08:45:41.756Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/tools-overview</loc>
    <lastmod>2026-07-10T08:45:41.795Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/tools/code</loc>
    <lastmod>2026-07-10T08:45:41.794Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/tools/http</loc>
    <lastmod>2026-07-10T08:45:41.790Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/tools/mcp</loc>
    <lastmod>2026-07-10T08:45:41.792Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/transfer-sessions</loc>
    <lastmod>2026-07-10T08:45:41.791Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/tutorials</loc>
    <lastmod>2026-07-10T08:45:41.789Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/tutorials/build-a-scripted-flow</loc>
    <lastmod>2026-07-10T08:45:41.792Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/tutorials/build-your-first-agent</loc>
    <lastmod>2026-07-10T08:45:41.793Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/tutorials/multi-agent-and-knowledge</loc>
    <lastmod>2026-07-10T08:45:41.788Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/tutorials/safety-testing-publishing</loc>
    <lastmod>2026-07-10T08:45:41.790Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/v1/prompts/gpt-realtime-1_5-quick-ref</loc>
    <lastmod>2026-07-10T08:45:42.109Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/v1/prompts/gpt-realtime-2-quick-ref</loc>
    <lastmod>2026-07-10T08:45:42.110Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/agent-platform/workflows</loc>
    <lastmod>2026-07-10T08:45:42.209Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration</loc>
    <lastmod>2026-07-10T08:45:42.361Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration/api-scopes</loc>
    <lastmod>2026-07-10T08:45:42.359Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration/apps-management</loc>
    <lastmod>2026-07-10T08:45:42.361Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration/audit-logs</loc>
    <lastmod>2026-07-10T08:45:42.358Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration/billing</loc>
    <lastmod>2026-07-10T08:45:42.359Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration/byok-aws-integration</loc>
    <lastmod>2026-07-10T08:45:42.394Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration/byok-azure-integration</loc>
    <lastmod>2026-07-10T08:45:42.393Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration/dashboard</loc>
    <lastmod>2026-07-10T08:45:42.392Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration/data/data-tables-and-views</loc>
    <lastmod>2026-07-10T08:45:42.391Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration/directory-synchronization</loc>
    <lastmod>2026-07-10T08:45:42.391Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration/enterprise-key</loc>
    <lastmod>2026-07-10T08:45:42.390Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration/groups-management</loc>
    <lastmod>2026-07-10T08:45:42.389Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration/overview</loc>
    <lastmod>2026-07-10T08:45:42.387Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration/role-management</loc>
    <lastmod>2026-07-10T08:45:42.388Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration/security-settings</loc>
    <lastmod>2026-07-10T08:45:42.389Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration/single-sign-on</loc>
    <lastmod>2026-07-10T08:45:42.426Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration/two-factor-authentication</loc>
    <lastmod>2026-07-10T08:45:42.426Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/administration/user-management</loc>
    <lastmod>2026-07-10T08:45:42.420Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agent-ai</loc>
    <lastmod>2026-07-10T08:45:42.417Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/agent-experience</loc>
    <lastmod>2026-07-10T08:45:42.419Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/agent-experience/agent-assist-widget-v3</loc>
    <lastmod>2026-07-10T08:45:42.428Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/agent-experience/agent-realtime-coaching</loc>
    <lastmod>2026-07-10T08:45:42.418Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/agent-experience/agentic-copilot/agentic-copilot</loc>
    <lastmod>2026-07-10T08:45:42.420Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/agent-experience/bot-override-and-automation</loc>
    <lastmod>2026-07-10T08:45:42.423Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/agent-experience/faq/agentai-faq</loc>
    <lastmod>2026-07-10T08:45:42.418Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/agent-experience/playbook</loc>
    <lastmod>2026-07-10T08:45:42.453Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/agent-experience/supported-languages</loc>
    <lastmod>2026-07-10T08:45:42.457Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/configuration/agent-ai-mapping</loc>
    <lastmod>2026-07-10T08:45:42.454Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/configuration/configure-auto-summarization-with-custom-dialog-tasks</loc>
    <lastmod>2026-07-10T08:45:42.452Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/configuration/conversation-events</loc>
    <lastmod>2026-07-10T08:45:42.450Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/configuration/custom-llm-model-in-genai</loc>
    <lastmod>2026-07-10T08:45:42.449Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/configuration/feedback-settings</loc>
    <lastmod>2026-07-10T08:45:42.450Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/configuration/linked-services</loc>
    <lastmod>2026-07-10T08:45:42.448Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/configuration/summary-settings</loc>
    <lastmod>2026-07-10T08:45:42.447Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/configuration/third-party-configuration</loc>
    <lastmod>2026-07-10T08:45:42.448Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/configuration/widget-settings</loc>
    <lastmod>2026-07-10T08:45:42.490Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/configuration/widget-theming-layout-customization</loc>
    <lastmod>2026-07-10T08:45:42.488Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/configurations</loc>
    <lastmod>2026-07-10T08:45:42.481Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/amazon-connect-ccp-agentai-chat/amazon-connect-ccp-integration-agentai-chat</loc>
    <lastmod>2026-07-10T08:45:42.480Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/amazon-connect-ccp-agentai-voice/amazon-connect-ccp-integration-with-agentai-voice</loc>
    <lastmod>2026-07-10T08:45:42.487Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/amazon-connect-voice/amazon-connect-with-agentai-voice-via-aws-third-party-applications</loc>
    <lastmod>2026-07-10T08:45:42.481Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/amazon-connect/agent-ai-integration-with-salesforce-service-cloud-voice-amazon-connect-telephony</loc>
    <lastmod>2026-07-10T08:45:42.482Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/cx-cloud-genesys-salesforce/agent-ai-voice-integration-with-cx-cloud-from-genesys-and-salesforce</loc>
    <lastmod>2026-07-10T08:45:42.483Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/five9-voice-automation/five9-with-kore-voice-automation-via-sip</loc>
    <lastmod>2026-07-10T08:45:42.485Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/five9-voice/agentai-integration-with-five9-inbound-voice</loc>
    <lastmod>2026-07-10T08:45:42.483Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/five9/agentai-chat-integration-with-five9</loc>
    <lastmod>2026-07-10T08:45:42.523Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/genesys/agent-ai-integration-with-genesys-cloud-cx</loc>
    <lastmod>2026-07-10T08:45:42.522Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/nice-agent-desktop-voice/nice-agent-desktop-voice</loc>
    <lastmod>2026-07-10T08:45:42.518Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/nice-cx-agent-desktop-for-outbound-calls/agent-ai-integration-with-nice-cx-agent-desktop-for-outbound-calls</loc>
    <lastmod>2026-07-10T08:45:42.503Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/nice-cxone-mpower/agent-ai-voice-integration-for-nice-cxone-mpower-in-salesforce</loc>
    <lastmod>2026-07-10T08:45:42.519Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/nice-max-desktop-for-outbound-calls/agent-ai-integration-with-nice-max-desktop-for-outbound-calls</loc>
    <lastmod>2026-07-10T08:45:42.517Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/nice-max/nice-max-desktop-chat-and-voice</loc>
    <lastmod>2026-07-10T08:45:42.515Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/salesforce-email-to-case/agentai-integration-with-salesforce-email-to-case</loc>
    <lastmod>2026-07-10T08:45:42.518Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/salesforce-nice-cx-cti-outbound-calls/salesforce-nice-cx-cti-for-outbound-calls</loc>
    <lastmod>2026-07-10T08:45:42.516Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/salesforce-nice-cx-cti/kore-agent-ai-with-salesforce-nice-cx-cti</loc>
    <lastmod>2026-07-10T08:45:42.526Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/salesforce-omni-channel/salesforce-web-messaging-configuration-new-chat</loc>
    <lastmod>2026-07-10T08:45:42.562Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/salesforce-omnichannel-chat-messaging/agentai-configuration-with-salesforce-omnichannel-chat-messaging</loc>
    <lastmod>2026-07-10T08:45:42.569Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/servicenow/chat-integration-with-servicenow</loc>
    <lastmod>2026-07-10T08:45:42.568Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/websdk/coaching-events</loc>
    <lastmod>2026-07-10T08:45:42.563Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/websdk/customize-your-sdk</loc>
    <lastmod>2026-07-10T08:45:42.566Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/websdk/dialog</loc>
    <lastmod>2026-07-10T08:45:42.566Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/websdk/error-codes</loc>
    <lastmod>2026-07-10T08:45:42.564Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/websdk/internal-transfer-process</loc>
    <lastmod>2026-07-10T08:45:42.565Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/websdk/introduction</loc>
    <lastmod>2026-07-10T08:45:42.564Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/websdk/mybot-tabs</loc>
    <lastmod>2026-07-10T08:45:42.562Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/websdk/other-events</loc>
    <lastmod>2026-07-10T08:45:42.597Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/websdk/sdk-Playbooks</loc>
    <lastmod>2026-07-10T08:45:42.596Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/websdk/sdk-fields-and-details</loc>
    <lastmod>2026-07-10T08:45:42.593Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/websdk/searchtab-events</loc>
    <lastmod>2026-07-10T08:45:42.593Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/websdk/sentiment-charts</loc>
    <lastmod>2026-07-10T08:45:42.594Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/websdk/transcript-events</loc>
    <lastmod>2026-07-10T08:45:42.590Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integration/websdk/view-customized-events</loc>
    <lastmod>2026-07-10T08:45:42.592Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/agentai/integrations</loc>
    <lastmod>2026-07-10T08:45:42.591Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/automation/conversation-flows</loc>
    <lastmod>2026-07-10T08:45:42.595Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/automation/conversation-insights</loc>
    <lastmod>2026-07-10T08:45:42.591Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/automation/custom-dashboard/create-custom-dashboard</loc>
    <lastmod>2026-07-10T08:45:42.629Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/automation/custom-dashboard/create-custom-dashboard-filters</loc>
    <lastmod>2026-07-10T08:45:42.633Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/automation/custom-dashboard/custom-meta-tags</loc>
    <lastmod>2026-07-10T08:45:42.617Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/automation/custom-dashboard/introduction-to-custom-dashboard</loc>
    <lastmod>2026-07-10T08:45:42.631Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/automation/nlp-insights</loc>
    <lastmod>2026-07-10T08:45:42.632Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/automation/performance-dashboard</loc>
    <lastmod>2026-07-10T08:45:42.630Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/automation/task-execution-logs</loc>
    <lastmod>2026-07-10T08:45:42.628Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/agentai-analytics-feedback</loc>
    <lastmod>2026-07-10T08:45:42.627Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/agentai-analytics-overview</loc>
    <lastmod>2026-07-10T08:45:42.631Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/agentai-analytics-performance</loc>
    <lastmod>2026-07-10T08:45:42.629Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/agentai-conversation-logs</loc>
    <lastmod>2026-07-10T08:45:42.662Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/agentai-dashboard</loc>
    <lastmod>2026-07-10T08:45:42.659Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/contact-center-metrics</loc>
    <lastmod>2026-07-10T08:45:42.656Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/queues-and-agents</loc>
    <lastmod>2026-07-10T08:45:42.658Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/agent-activity-summary-report</loc>
    <lastmod>2026-07-10T08:45:42.659Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/agent-chat-metrics-report</loc>
    <lastmod>2026-07-10T08:45:42.657Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/agent-entry-exit-summary-report</loc>
    <lastmod>2026-07-10T08:45:42.661Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/agent-group-membership-report</loc>
    <lastmod>2026-07-10T08:45:42.658Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/agent-login-logout-summary-report</loc>
    <lastmod>2026-07-10T08:45:42.656Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/agent-metrics-daily-report</loc>
    <lastmod>2026-07-10T08:45:42.660Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/agent-status-detail-report</loc>
    <lastmod>2026-07-10T08:45:42.690Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/dialer-campaign-history-report</loc>
    <lastmod>2026-07-10T08:45:42.690Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/interaction-details-by-segment</loc>
    <lastmod>2026-07-10T08:45:42.683Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/interaction-details-report</loc>
    <lastmod>2026-07-10T08:45:42.687Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/introduction-to-reports</loc>
    <lastmod>2026-07-10T08:45:42.687Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/ivr-containment-report</loc>
    <lastmod>2026-07-10T08:45:42.686Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/latency-report</loc>
    <lastmod>2026-07-10T08:45:42.685Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/queue-chat-metrics-interval-report</loc>
    <lastmod>2026-07-10T08:45:42.684Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/queue-dispositions-report</loc>
    <lastmod>2026-07-10T08:45:42.685Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/queue-metrics-interval-report</loc>
    <lastmod>2026-07-10T08:45:42.688Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/queue-metrics-summary-report</loc>
    <lastmod>2026-07-10T08:45:42.719Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/reports-list</loc>
    <lastmod>2026-07-10T08:45:42.717Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/selected-hours-report</loc>
    <lastmod>2026-07-10T08:45:42.714Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/skill-metrics-daily-report</loc>
    <lastmod>2026-07-10T08:45:42.716Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/reports/total-volumes-report</loc>
    <lastmod>2026-07-10T08:45:42.713Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/contact-center/wallboards</loc>
    <lastmod>2026-07-10T08:45:42.712Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/dashboard-filters</loc>
    <lastmod>2026-07-10T08:45:42.710Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/genai-analytics/genai-dashboard</loc>
    <lastmod>2026-07-10T08:45:42.711Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/genai-analytics/genai-performance-analytics</loc>
    <lastmod>2026-07-10T08:45:42.712Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/genai-analytics/llm-usage-logs</loc>
    <lastmod>2026-07-10T08:45:42.710Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/overview</loc>
    <lastmod>2026-07-10T08:45:42.748Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/overview/conversations</loc>
    <lastmod>2026-07-10T08:45:42.740Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/overview/conversations-dashboard</loc>
    <lastmod>2026-07-10T08:45:42.747Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/overview/conversations-history</loc>
    <lastmod>2026-07-10T08:45:42.750Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/overview/feedback-dashboard</loc>
    <lastmod>2026-07-10T08:45:42.742Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/overview/summary-dashboard</loc>
    <lastmod>2026-07-10T08:45:42.743Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/overview/users-dashboard</loc>
    <lastmod>2026-07-10T08:45:42.741Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/quality-ai/reports/agent-performance-report</loc>
    <lastmod>2026-07-10T08:45:42.742Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/quality-ai/reports/evaluation-form-summary-report</loc>
    <lastmod>2026-07-10T08:45:42.740Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/quality-ai/reports/interaction-conversation-analytics-report</loc>
    <lastmod>2026-07-10T08:45:42.745Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/quality-ai/reports/qm-reports-list</loc>
    <lastmod>2026-07-10T08:45:42.779Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/quality-ai/reports/scheduled-reports</loc>
    <lastmod>2026-07-10T08:45:42.784Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/searchai/answer-insights</loc>
    <lastmod>2026-07-10T08:45:42.787Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/searchai/content-insights</loc>
    <lastmod>2026-07-10T08:45:42.782Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/searchai/engagement</loc>
    <lastmod>2026-07-10T08:45:42.781Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/analytics/searchai/feedback</loc>
    <lastmod>2026-07-10T08:45:42.780Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/agent-ai/api-for-agentic-conversation-history</loc>
    <lastmod>2026-07-10T08:45:42.778Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/agent-ai/api-for-duration-based-conversation-records</loc>
    <lastmod>2026-07-10T08:45:42.778Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/agent-ai/api-list</loc>
    <lastmod>2026-07-10T08:45:42.777Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/agent-ai/control-transcription-api</loc>
    <lastmod>2026-07-10T08:45:42.817Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/agent-ai/control-transcription-api-2</loc>
    <lastmod>2026-07-10T08:45:42.776Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/agent-ai/conversation-summary-trigger-api</loc>
    <lastmod>2026-07-10T08:45:42.816Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/agent-ai/end-of-conversation-api</loc>
    <lastmod>2026-07-10T08:45:42.814Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/agent-ai/raw-data-api</loc>
    <lastmod>2026-07-10T08:45:42.813Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/agent-ai/webhook-api-for-conversation-events</loc>
    <lastmod>2026-07-10T08:45:42.812Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/api-list</loc>
    <lastmod>2026-07-10T08:45:42.813Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/add-enable-new-language</loc>
    <lastmod>2026-07-10T08:45:42.810Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/add-questions-to-knowledgegraph</loc>
    <lastmod>2026-07-10T08:45:42.811Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/api-introduction</loc>
    <lastmod>2026-07-10T08:45:42.811Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/api-list</loc>
    <lastmod>2026-07-10T08:45:42.809Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/assign-admin-roles</loc>
    <lastmod>2026-07-10T08:45:42.845Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/assign-bt-roles</loc>
    <lastmod>2026-07-10T08:45:42.843Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/batch-test-execution</loc>
    <lastmod>2026-07-10T08:45:42.839Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/batch-test-execution-status</loc>
    <lastmod>2026-07-10T08:45:42.841Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/billing-session</loc>
    <lastmod>2026-07-10T08:45:42.838Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/billing-usage-summary</loc>
    <lastmod>2026-07-10T08:45:42.842Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/bot-export</loc>
    <lastmod>2026-07-10T08:45:42.836Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/bot-export-status</loc>
    <lastmod>2026-07-10T08:45:42.837Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/bot-import-status</loc>
    <lastmod>2026-07-10T08:45:42.838Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/bot-publish-status</loc>
    <lastmod>2026-07-10T08:45:42.836Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/bot-variables-export</loc>
    <lastmod>2026-07-10T08:45:42.872Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/bot-variables-import</loc>
    <lastmod>2026-07-10T08:45:42.871Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/bulk-data-insert</loc>
    <lastmod>2026-07-10T08:45:42.869Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/change-default-language</loc>
    <lastmod>2026-07-10T08:45:42.870Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/channel-enablement</loc>
    <lastmod>2026-07-10T08:45:42.869Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/conversation-details-and-summary</loc>
    <lastmod>2026-07-10T08:45:42.867Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/conversation-history</loc>
    <lastmod>2026-07-10T08:45:42.868Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/conversation-history-lightweight</loc>
    <lastmod>2026-07-10T08:45:42.867Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/conversation-summary</loc>
    <lastmod>2026-07-10T08:45:42.866Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/create-conversation-test-suite</loc>
    <lastmod>2026-07-10T08:45:42.865Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/create-users</loc>
    <lastmod>2026-07-10T08:45:42.916Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/data-delete</loc>
    <lastmod>2026-07-10T08:45:42.918Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/data-insert</loc>
    <lastmod>2026-07-10T08:45:42.897Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/data-update</loc>
    <lastmod>2026-07-10T08:45:42.917Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/delete-batch-test-suite</loc>
    <lastmod>2026-07-10T08:45:42.893Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/delete-batch-test-suite-execution</loc>
    <lastmod>2026-07-10T08:45:42.895Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/delete-conversations</loc>
    <lastmod>2026-07-10T08:45:42.895Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/delete-customer-data</loc>
    <lastmod>2026-07-10T08:45:42.892Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/delete-customer-data-status</loc>
    <lastmod>2026-07-10T08:45:42.894Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/delete-test-suite</loc>
    <lastmod>2026-07-10T08:45:42.893Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/delete-users</loc>
    <lastmod>2026-07-10T08:45:42.944Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/disable-existing-language</loc>
    <lastmod>2026-07-10T08:45:42.940Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/enable-and-manage-sso-configuration</loc>
    <lastmod>2026-07-10T08:45:42.945Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/enable-existing-language</loc>
    <lastmod>2026-07-10T08:45:42.942Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/enabling-agent-transfer-api</loc>
    <lastmod>2026-07-10T08:45:42.941Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/execute-test-suite</loc>
    <lastmod>2026-07-10T08:45:42.940Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/export-batch-test-suite</loc>
    <lastmod>2026-07-10T08:45:42.939Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/export-roles</loc>
    <lastmod>2026-07-10T08:45:42.939Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/extract-kg-from-file-url</loc>
    <lastmod>2026-07-10T08:45:42.938Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/faq-training</loc>
    <lastmod>2026-07-10T08:45:42.973Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/faq-training-status</loc>
    <lastmod>2026-07-10T08:45:42.942Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/fetch-debug-logs</loc>
    <lastmod>2026-07-10T08:45:42.971Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/fetch-feedback-survey-scores</loc>
    <lastmod>2026-07-10T08:45:42.964Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/find-intent</loc>
    <lastmod>2026-07-10T08:45:42.969Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-admin-console-audit-logs</loc>
    <lastmod>2026-07-10T08:45:42.971Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-analytics</loc>
    <lastmod>2026-07-10T08:45:42.972Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-batch-test-suites</loc>
    <lastmod>2026-07-10T08:45:42.965Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-bots</loc>
    <lastmod>2026-07-10T08:45:42.965Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-change-logs</loc>
    <lastmod>2026-07-10T08:45:42.964Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-conversation-test-suite-creation-status</loc>
    <lastmod>2026-07-10T08:45:42.963Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-dashboard-widget-data</loc>
    <lastmod>2026-07-10T08:45:43.001Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-faqs-from-knowledge-task</loc>
    <lastmod>2026-07-10T08:45:42.999Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-faqs-from-knowledge-task-v2</loc>
    <lastmod>2026-07-10T08:45:42.998Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-groups</loc>
    <lastmod>2026-07-10T08:45:42.995Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-kg-extraction-history</loc>
    <lastmod>2026-07-10T08:45:42.996Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-kg-extraction-questions</loc>
    <lastmod>2026-07-10T08:45:42.994Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-knowledge-tasks</loc>
    <lastmod>2026-07-10T08:45:42.993Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-linked-apps</loc>
    <lastmod>2026-07-10T08:45:42.992Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-roles</loc>
    <lastmod>2026-07-10T08:45:42.993Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-sessions-history</loc>
    <lastmod>2026-07-10T08:45:42.991Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-test-suite-execution-status</loc>
    <lastmod>2026-07-10T08:45:43.030Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-user-information</loc>
    <lastmod>2026-07-10T08:45:43.028Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/get-user-roles-details</loc>
    <lastmod>2026-07-10T08:45:43.023Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/import-batch-test-suite</loc>
    <lastmod>2026-07-10T08:45:43.026Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/import-bot-as-new-bot</loc>
    <lastmod>2026-07-10T08:45:43.028Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/import-bot-functions</loc>
    <lastmod>2026-07-10T08:45:43.024Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/import-bot-into-an-existing-bot</loc>
    <lastmod>2026-07-10T08:45:43.021Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/import-ml-utterances</loc>
    <lastmod>2026-07-10T08:45:43.022Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/import-roles</loc>
    <lastmod>2026-07-10T08:45:43.022Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/install-sample-bot</loc>
    <lastmod>2026-07-10T08:45:43.020Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/koreutil-libraries</loc>
    <lastmod>2026-07-10T08:45:43.057Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/language-updation</loc>
    <lastmod>2026-07-10T08:45:43.056Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/llm-usage-logs-api</loc>
    <lastmod>2026-07-10T08:45:43.053Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/manage-sdk-push-notifications</loc>
    <lastmod>2026-07-10T08:45:43.051Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/ml-utterances-export</loc>
    <lastmod>2026-07-10T08:45:43.053Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/ml-utterances-export-status</loc>
    <lastmod>2026-07-10T08:45:43.054Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/ml-utterances-import-status</loc>
    <lastmod>2026-07-10T08:45:43.052Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/ml-utterances-train</loc>
    <lastmod>2026-07-10T08:45:43.042Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/ml-utterances-train-status</loc>
    <lastmod>2026-07-10T08:45:43.052Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/proactive-notification-status-v2</loc>
    <lastmod>2026-07-10T08:45:43.055Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/proactive-notifications</loc>
    <lastmod>2026-07-10T08:45:43.107Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/proactive-notifications-status</loc>
    <lastmod>2026-07-10T08:45:43.111Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/proactive-notifications-v2</loc>
    <lastmod>2026-07-10T08:45:43.111Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/publish-bot</loc>
    <lastmod>2026-07-10T08:45:43.109Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/query-data-table-view</loc>
    <lastmod>2026-07-10T08:45:43.109Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/query-table-data</loc>
    <lastmod>2026-07-10T08:45:43.108Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/rate-limit</loc>
    <lastmod>2026-07-10T08:45:43.106Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/task-execution-based-containment-report</loc>
    <lastmod>2026-07-10T08:45:43.107Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/translation-logs</loc>
    <lastmod>2026-07-10T08:45:43.078Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/update-nlp-configurations</loc>
    <lastmod>2026-07-10T08:45:43.079Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/update-user</loc>
    <lastmod>2026-07-10T08:45:43.137Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/update-user-access</loc>
    <lastmod>2026-07-10T08:45:43.139Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/upload-file</loc>
    <lastmod>2026-07-10T08:45:43.135Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/user-engagement-trend</loc>
    <lastmod>2026-07-10T08:45:43.133Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/automation/user-engagement-trend-v2</loc>
    <lastmod>2026-07-10T08:45:43.137Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/case-management-apis/api-list</loc>
    <lastmod>2026-07-10T08:45:43.132Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/case-management-apis/create-a-case</loc>
    <lastmod>2026-07-10T08:45:43.133Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/case-management-apis/create-a-task</loc>
    <lastmod>2026-07-10T08:45:43.131Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/case-management-apis/get-cases</loc>
    <lastmod>2026-07-10T08:45:43.131Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/case-management-apis/get-tasks</loc>
    <lastmod>2026-07-10T08:45:43.130Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/case-management-apis/update-a-case</loc>
    <lastmod>2026-07-10T08:45:43.166Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/case-management-apis/update-a-task</loc>
    <lastmod>2026-07-10T08:45:43.166Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/add-contacts-to-contact-list</loc>
    <lastmod>2026-07-10T08:45:43.164Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/agent-activity</loc>
    <lastmod>2026-07-10T08:45:43.164Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/agent-status-details</loc>
    <lastmod>2026-07-10T08:45:43.163Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/agents</loc>
    <lastmod>2026-07-10T08:45:43.162Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/api-list</loc>
    <lastmod>2026-07-10T08:45:43.162Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/bulk-delete-contacts</loc>
    <lastmod>2026-07-10T08:45:43.161Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/check-agent-availability-status</loc>
    <lastmod>2026-07-10T08:45:43.161Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/contact-volume</loc>
    <lastmod>2026-07-10T08:45:43.160Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-a-contact-by-giving-details</loc>
    <lastmod>2026-07-10T08:45:43.207Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-a-queue</loc>
    <lastmod>2026-07-10T08:45:43.209Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-a-skill</loc>
    <lastmod>2026-07-10T08:45:43.190Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-a-skill-group</loc>
    <lastmod>2026-07-10T08:45:43.188Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-an-agent</loc>
    <lastmod>2026-07-10T08:45:43.186Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-an-agent-group</loc>
    <lastmod>2026-07-10T08:45:43.208Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-bulk-contacts</loc>
    <lastmod>2026-07-10T08:45:43.187Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-call-back-schedule-v2</loc>
    <lastmod>2026-07-10T08:45:43.187Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-contact-list</loc>
    <lastmod>2026-07-10T08:45:43.186Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-contact-list-v2</loc>
    <lastmod>2026-07-10T08:45:43.185Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-sms-campaign-advanced-format</loc>
    <lastmod>2026-07-10T08:45:43.232Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-sms-campaign-advanced-format-v2</loc>
    <lastmod>2026-07-10T08:45:43.235Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-sms-campaign-using-template</loc>
    <lastmod>2026-07-10T08:45:43.233Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-sms-campaign-using-template-v2</loc>
    <lastmod>2026-07-10T08:45:43.236Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-sms-campaign-without-template</loc>
    <lastmod>2026-07-10T08:45:43.231Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-sms-campaign-without-template-v2</loc>
    <lastmod>2026-07-10T08:45:43.233Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-voice-campaign-agentless</loc>
    <lastmod>2026-07-10T08:45:43.231Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-voice-campaign-agentless-v2</loc>
    <lastmod>2026-07-10T08:45:43.235Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-voice-campaign-preview</loc>
    <lastmod>2026-07-10T08:45:43.229Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-voice-campaign-preview-v2</loc>
    <lastmod>2026-07-10T08:45:43.230Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-voice-campaign-progressive</loc>
    <lastmod>2026-07-10T08:45:43.262Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/create-voice-campaign-progressive-v2</loc>
    <lastmod>2026-07-10T08:45:43.264Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/delete-a-contact</loc>
    <lastmod>2026-07-10T08:45:43.255Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/delete-a-queue</loc>
    <lastmod>2026-07-10T08:45:43.258Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/delete-a-skill-from-a-particular-skill-group</loc>
    <lastmod>2026-07-10T08:45:43.255Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/delete-a-skill-group</loc>
    <lastmod>2026-07-10T08:45:43.261Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/delete-a-specific-agent-from-a-particular-agent-group</loc>
    <lastmod>2026-07-10T08:45:43.257Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/delete-an-agent-group</loc>
    <lastmod>2026-07-10T08:45:43.257Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/delete-call-recording</loc>
    <lastmod>2026-07-10T08:45:43.260Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/delete-contact-list-details</loc>
    <lastmod>2026-07-10T08:45:43.291Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/delete-contact-list-details-v2</loc>
    <lastmod>2026-07-10T08:45:43.256Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/delete-sms-campaign</loc>
    <lastmod>2026-07-10T08:45:43.287Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/delete-sms-campaign-v2</loc>
    <lastmod>2026-07-10T08:45:43.290Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/delete-voice-campaign</loc>
    <lastmod>2026-07-10T08:45:43.290Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/delete-voice-campaign-v2</loc>
    <lastmod>2026-07-10T08:45:43.288Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/disable-voice-or-sms-campaign-schedule</loc>
    <lastmod>2026-07-10T08:45:43.286Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/enable-voice-or-sms-campaign-schedule-daily</loc>
    <lastmod>2026-07-10T08:45:43.286Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/enable-voice-or-sms-campaign-schedule-weekly</loc>
    <lastmod>2026-07-10T08:45:43.284Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/export-data-by-giving-details</loc>
    <lastmod>2026-07-10T08:45:43.288Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/export-data-by-giving-details-v2</loc>
    <lastmod>2026-07-10T08:45:43.285Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/fetch-call-recording</loc>
    <lastmod>2026-07-10T08:45:43.318Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/fetch-call-recording-v2</loc>
    <lastmod>2026-07-10T08:45:43.318Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/fetch-voicemail-recording</loc>
    <lastmod>2026-07-10T08:45:43.315Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-a-list-of-agents-or-queues</loc>
    <lastmod>2026-07-10T08:45:43.316Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-a-list-of-queues</loc>
    <lastmod>2026-07-10T08:45:43.314Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-a-particular-skill</loc>
    <lastmod>2026-07-10T08:45:43.312Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-a-skill-group</loc>
    <lastmod>2026-07-10T08:45:43.314Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-a-specific-agent</loc>
    <lastmod>2026-07-10T08:45:43.316Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-a-specific-conversation</loc>
    <lastmod>2026-07-10T08:45:43.313Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-a-specific-queue</loc>
    <lastmod>2026-07-10T08:45:43.312Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-all-agent-groups</loc>
    <lastmod>2026-07-10T08:45:43.346Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-all-campaigns</loc>
    <lastmod>2026-07-10T08:45:43.340Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-all-campaigns-v2</loc>
    <lastmod>2026-07-10T08:45:43.345Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-all-contact-details-voice-campaigns</loc>
    <lastmod>2026-07-10T08:45:43.341Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-all-contact-details-voice-campaigns-v2</loc>
    <lastmod>2026-07-10T08:45:43.342Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-all-contact-lists</loc>
    <lastmod>2026-07-10T08:45:43.342Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-all-contact-lists-v2</loc>
    <lastmod>2026-07-10T08:45:43.343Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-all-contacts</loc>
    <lastmod>2026-07-10T08:45:43.344Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-all-contacts-of-a-contactlist</loc>
    <lastmod>2026-07-10T08:45:43.339Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-all-contacts-of-a-contactlist-v2</loc>
    <lastmod>2026-07-10T08:45:43.340Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-all-conversations-data-call-details-v1</loc>
    <lastmod>2026-07-10T08:45:43.378Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-all-conversations-data-call-details-v2</loc>
    <lastmod>2026-07-10T08:45:43.377Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-all-skill-groups</loc>
    <lastmod>2026-07-10T08:45:43.366Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-all-skills-from-a-skill-group</loc>
    <lastmod>2026-07-10T08:45:43.371Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-an-agent-group</loc>
    <lastmod>2026-07-10T08:45:43.370Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-campaign-status</loc>
    <lastmod>2026-07-10T08:45:43.368Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-campaign-status-v2</loc>
    <lastmod>2026-07-10T08:45:43.369Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-contact-list-details</loc>
    <lastmod>2026-07-10T08:45:43.374Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-contact-list-details-v2</loc>
    <lastmod>2026-07-10T08:45:43.367Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-conversation-details</loc>
    <lastmod>2026-07-10T08:45:43.366Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-intent-real-time-data</loc>
    <lastmod>2026-07-10T08:45:43.406Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-sms-campaign-by-id</loc>
    <lastmod>2026-07-10T08:45:43.404Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-sms-campaign-by-id-v2</loc>
    <lastmod>2026-07-10T08:45:43.405Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-the-agent-id-using-custom-id</loc>
    <lastmod>2026-07-10T08:45:43.401Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-voice-campaign-by-id</loc>
    <lastmod>2026-07-10T08:45:43.401Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/get-voice-campaign-by-id-v2</loc>
    <lastmod>2026-07-10T08:45:43.403Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/historical-agent-status-summary</loc>
    <lastmod>2026-07-10T08:45:43.402Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/hours-of-operation</loc>
    <lastmod>2026-07-10T08:45:43.400Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/import-or-save-data-by-giving-details</loc>
    <lastmod>2026-07-10T08:45:43.399Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/import-or-save-data-by-giving-details-v2</loc>
    <lastmod>2026-07-10T08:45:43.403Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/list-all-agents</loc>
    <lastmod>2026-07-10T08:45:43.436Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/list-of-conversations</loc>
    <lastmod>2026-07-10T08:45:43.434Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/outbound-calling-vg</loc>
    <lastmod>2026-07-10T08:45:43.430Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/outbound-calling-vg-v2</loc>
    <lastmod>2026-07-10T08:45:43.426Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/queue-size</loc>
    <lastmod>2026-07-10T08:45:43.432Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/queues</loc>
    <lastmod>2026-07-10T08:45:43.430Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/rate-limit-ccai</loc>
    <lastmod>2026-07-10T08:45:43.428Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/send-outbound-sms</loc>
    <lastmod>2026-07-10T08:45:43.429Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/start-sms-campaign</loc>
    <lastmod>2026-07-10T08:45:43.427Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/start-sms-campaign-v2</loc>
    <lastmod>2026-07-10T08:45:43.428Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/start-voice-campaign</loc>
    <lastmod>2026-07-10T08:45:43.463Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/start-voice-campaign-v2</loc>
    <lastmod>2026-07-10T08:45:43.465Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/stop-sms-campaign</loc>
    <lastmod>2026-07-10T08:45:43.462Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/stop-sms-campaign-v2</loc>
    <lastmod>2026-07-10T08:45:43.461Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/stop-voice-campaign</loc>
    <lastmod>2026-07-10T08:45:43.457Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/stop-voice-campaign-v2</loc>
    <lastmod>2026-07-10T08:45:43.458Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/transfer-conversation-to-a-specific-agent-or-queue</loc>
    <lastmod>2026-07-10T08:45:43.458Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/update-a-contact</loc>
    <lastmod>2026-07-10T08:45:43.459Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/update-a-particular-skill</loc>
    <lastmod>2026-07-10T08:45:43.456Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/update-a-skill-group</loc>
    <lastmod>2026-07-10T08:45:43.456Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/update-a-specific-agent</loc>
    <lastmod>2026-07-10T08:45:43.492Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/update-a-specific-queue</loc>
    <lastmod>2026-07-10T08:45:43.491Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/update-an-agent-group</loc>
    <lastmod>2026-07-10T08:45:43.488Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/update-bulk-contacts</loc>
    <lastmod>2026-07-10T08:45:43.490Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/update-contact-list</loc>
    <lastmod>2026-07-10T08:45:43.489Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/update-contact-list-v2</loc>
    <lastmod>2026-07-10T08:45:43.487Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/update-queue-priority</loc>
    <lastmod>2026-07-10T08:45:43.486Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/update-sms-campaign</loc>
    <lastmod>2026-07-10T08:45:43.486Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/update-sms-campaign-v2</loc>
    <lastmod>2026-07-10T08:45:43.488Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/update-voice-campaign</loc>
    <lastmod>2026-07-10T08:45:43.521Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/contact-center/update-voice-campaign-v2</loc>
    <lastmod>2026-07-10T08:45:43.485Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/quality-ai/api-list</loc>
    <lastmod>2026-07-10T08:45:43.519Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/quality-ai/auto-qa-reporting-api</loc>
    <lastmod>2026-07-10T08:45:43.514Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/quality-ai/rate-limit-quality-ai</loc>
    <lastmod>2026-07-10T08:45:43.516Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/quality-ai/raw-data-api</loc>
    <lastmod>2026-07-10T08:45:43.515Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/rate-limit</loc>
    <lastmod>2026-07-10T08:45:43.513Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/searchai/advance-search</loc>
    <lastmod>2026-07-10T08:45:43.513Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/searchai/answer-generation</loc>
    <lastmod>2026-07-10T08:45:43.518Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/searchai/answer-insights</loc>
    <lastmod>2026-07-10T08:45:43.512Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/searchai/api-list</loc>
    <lastmod>2026-07-10T08:45:43.511Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/searchai/app-export</loc>
    <lastmod>2026-07-10T08:45:43.550Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/searchai/app-import</loc>
    <lastmod>2026-07-10T08:45:43.548Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/searchai/chunk-apis</loc>
    <lastmod>2026-07-10T08:45:43.543Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/searchai/click-analytics</loc>
    <lastmod>2026-07-10T08:45:43.543Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/searchai/connector-apis</loc>
    <lastmod>2026-07-10T08:45:43.547Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/searchai/content-apis</loc>
    <lastmod>2026-07-10T08:45:43.544Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/searchai/feedback</loc>
    <lastmod>2026-07-10T08:45:43.541Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/searchai/ingest-data</loc>
    <lastmod>2026-07-10T08:45:43.542Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/searchai/jobs</loc>
    <lastmod>2026-07-10T08:45:43.546Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/searchai/permission-entity-apis</loc>
    <lastmod>2026-07-10T08:45:43.541Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/searchai/racl-resolver-apis</loc>
    <lastmod>2026-07-10T08:45:43.598Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/apis/searchai/train-apis</loc>
    <lastmod>2026-07-10T08:45:43.595Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings</loc>
    <lastmod>2026-07-10T08:45:43.593Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/advanced-settings/bot-sessions</loc>
    <lastmod>2026-07-10T08:45:43.580Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/advanced-settings/manage-url</loc>
    <lastmod>2026-07-10T08:45:43.594Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/advanced-settings/pii-data-masking</loc>
    <lastmod>2026-07-10T08:45:43.592Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/advanced-settings/system-settings</loc>
    <lastmod>2026-07-10T08:45:43.596Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/app-profile</loc>
    <lastmod>2026-07-10T08:45:43.594Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/change-logs</loc>
    <lastmod>2026-07-10T08:45:43.597Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/delete-app</loc>
    <lastmod>2026-07-10T08:45:43.591Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/dev-tools/bot-authorization/bot-oauthv2-clientcredentials</loc>
    <lastmod>2026-07-10T08:45:43.626Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/dev-tools/bot-authorization/setting-up-authorization-using-an-api-key</loc>
    <lastmod>2026-07-10T08:45:43.619Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/dev-tools/bot-authorization/setting-up-authorization-using-basic-auth</loc>
    <lastmod>2026-07-10T08:45:43.624Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/dev-tools/bot-authorization/setting-up-authorization-using-oauth-v1</loc>
    <lastmod>2026-07-10T08:45:43.625Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/dev-tools/bot-authorization/setting-up-authorization-using-oauth-v2</loc>
    <lastmod>2026-07-10T08:45:43.623Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/dev-tools/bot-authorization/setting-up-authorization-using-oauth-v2-password-grant</loc>
    <lastmod>2026-07-10T08:45:43.621Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/dev-tools/bot-authorization/setting-up-the-kerberos-spnego-authorization-profile</loc>
    <lastmod>2026-07-10T08:45:43.623Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/dev-tools/kore-ai-web-sdk</loc>
    <lastmod>2026-07-10T08:45:43.622Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/dev-tools/reusing-bot-functions-custom-script-file</loc>
    <lastmod>2026-07-10T08:45:43.620Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/language-management/building-multi-language-bots</loc>
    <lastmod>2026-07-10T08:45:43.621Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/language-management/managing-languages-for-multilingual-vas</loc>
    <lastmod>2026-07-10T08:45:43.655Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/language-management/managing-translation-services</loc>
    <lastmod>2026-07-10T08:45:43.655Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/language-management/multi-lingual-bot-behavior</loc>
    <lastmod>2026-07-10T08:45:43.653Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/language-management/multilingual-vas-components-feature-support</loc>
    <lastmod>2026-07-10T08:45:43.653Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/managing-namespace</loc>
    <lastmod>2026-07-10T08:45:43.651Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/mock-scenes</loc>
    <lastmod>2026-07-10T08:45:43.650Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/variables/collections</loc>
    <lastmod>2026-07-10T08:45:43.649Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/app-settings/variables/using-bot-variables</loc>
    <lastmod>2026-07-10T08:45:43.651Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/agent-flows</loc>
    <lastmod>2026-07-10T08:45:43.649Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/agent-node</loc>
    <lastmod>2026-07-10T08:45:43.652Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialoggpt</loc>
    <lastmod>2026-07-10T08:45:43.686Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/enabling-2-way-ssl-for-service-nodes</loc>
    <lastmod>2026-07-10T08:45:43.684Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/implementing-custom-authentication</loc>
    <lastmod>2026-07-10T08:45:43.681Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/manage-dialogs</loc>
    <lastmod>2026-07-10T08:45:43.683Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/node-types/agent-transfer-node</loc>
    <lastmod>2026-07-10T08:45:43.678Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/node-types/confirmation-nodes</loc>
    <lastmod>2026-07-10T08:45:43.679Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/node-types/dialog-node</loc>
    <lastmod>2026-07-10T08:45:43.677Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/node-types/dynamic-intent-node</loc>
    <lastmod>2026-07-10T08:45:43.679Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/node-types/entity-node</loc>
    <lastmod>2026-07-10T08:45:43.677Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/node-types/form-node</loc>
    <lastmod>2026-07-10T08:45:43.676Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/node-types/genai-prompt</loc>
    <lastmod>2026-07-10T08:45:43.714Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/node-types/logic-node</loc>
    <lastmod>2026-07-10T08:45:43.713Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/node-types/message-nodes</loc>
    <lastmod>2026-07-10T08:45:43.710Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/node-types/node-connections</loc>
    <lastmod>2026-07-10T08:45:43.711Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/node-types/overview</loc>
    <lastmod>2026-07-10T08:45:43.711Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/node-types/process-nodes</loc>
    <lastmod>2026-07-10T08:45:43.712Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/node-types/script-node</loc>
    <lastmod>2026-07-10T08:45:43.710Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/node-types/searchai-node</loc>
    <lastmod>2026-07-10T08:45:43.708Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/node-types/service-node</loc>
    <lastmod>2026-07-10T08:45:43.709Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/node-types/user-intent-node</loc>
    <lastmod>2026-07-10T08:45:43.700Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/node-types/web-hook-node</loc>
    <lastmod>2026-07-10T08:45:43.743Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dialogs/prompt-editor</loc>
    <lastmod>2026-07-10T08:45:43.740Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/dynamic-routing</loc>
    <lastmod>2026-07-10T08:45:43.736Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/how-tos/access-original-pii-data</loc>
    <lastmod>2026-07-10T08:45:43.738Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/how-tos/guide</loc>
    <lastmod>2026-07-10T08:45:43.737Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/how-tos/how-do-i-include-an-image-in-an-outbound-twilio-sms-mms</loc>
    <lastmod>2026-07-10T08:45:43.739Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/how-tos/how-to-pass-metadata-during-agent-transfer</loc>
    <lastmod>2026-07-10T08:45:43.735Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/how-tos/hubspot/lead-capture-in-hubspot</loc>
    <lastmod>2026-07-10T08:45:43.733Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/how-tos/new-and-returning-users</loc>
    <lastmod>2026-07-10T08:45:43.735Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/how-tos/proactive-notification-api-interactive-element-ms-teams</loc>
    <lastmod>2026-07-10T08:45:43.734Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/how-tos/salesforce/lead-capture-in-salesforce-crm</loc>
    <lastmod>2026-07-10T08:45:44.304Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/how-tos/share-metadata-ais-to-agent-platform</loc>
    <lastmod>2026-07-10T08:45:44.281Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/how-tos/use-agentnode-and-searchai-to-generate-answers</loc>
    <lastmod>2026-07-10T08:45:44.214Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/how-tos/using-nlmeta</loc>
    <lastmod>2026-07-10T08:45:43.763Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/how-tos/zendesk/create-a-ticket-in-zendesk</loc>
    <lastmod>2026-07-10T08:45:44.403Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/intelligence/context-management</loc>
    <lastmod>2026-07-10T08:45:44.392Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/intelligence/conversation-management</loc>
    <lastmod>2026-07-10T08:45:44.376Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/intelligence/conversation-management/default-conversations</loc>
    <lastmod>2026-07-10T08:45:44.203Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/intelligence/conversation-management/ignore-words-and-field-memory</loc>
    <lastmod>2026-07-10T08:45:44.365Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/intelligence/events</loc>
    <lastmod>2026-07-10T08:45:44.465Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/intelligence/intelligence-overview</loc>
    <lastmod>2026-07-10T08:45:44.915Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/intelligence/sub-intents-and-follow-up-intents</loc>
    <lastmod>2026-07-10T08:45:44.913Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/knowledge-ai/build-a-knowledge-graph</loc>
    <lastmod>2026-07-10T08:45:44.908Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/knowledge-ai/create-knowledge-graph-from-csv-and-json</loc>
    <lastmod>2026-07-10T08:45:44.909Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/knowledge-ai/generate-a-knowledge-graph</loc>
    <lastmod>2026-07-10T08:45:44.907Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/knowledge-ai/import-and-export-knowledge-graph</loc>
    <lastmod>2026-07-10T08:45:44.918Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/knowledge-ai/knowledge-ai-introduction</loc>
    <lastmod>2026-07-10T08:45:44.918Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/knowledge-ai/knowledge-extraction</loc>
    <lastmod>2026-07-10T08:45:44.914Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/knowledge-ai/knowledge-graph-analysis</loc>
    <lastmod>2026-07-10T08:45:44.912Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/knowledge-ai/knowledge-graph-overview</loc>
    <lastmod>2026-07-10T08:45:44.908Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/knowledge-ai/knowledge-graph-terminology</loc>
    <lastmod>2026-07-10T08:45:44.992Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/knowledge-ai/knowledge-graph-training</loc>
    <lastmod>2026-07-10T08:45:44.993Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/knowledge-ai/manage-faqs</loc>
    <lastmod>2026-07-10T08:45:44.990Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/manage-assistant/collaborative-development</loc>
    <lastmod>2026-07-10T08:45:44.980Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/natural-language/nlp-guidelines</loc>
    <lastmod>2026-07-10T08:45:44.983Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/natural-language/nlp-introduction</loc>
    <lastmod>2026-07-10T08:45:44.991Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/natural-language/nlp-topics</loc>
    <lastmod>2026-07-10T08:45:44.981Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/natural-language/nlu-configurations/amend-entities</loc>
    <lastmod>2026-07-10T08:45:44.982Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/natural-language/nlu-configurations/engine-tuning</loc>
    <lastmod>2026-07-10T08:45:44.987Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/natural-language/nlu-configurations/multi-intent-detection</loc>
    <lastmod>2026-07-10T08:45:44.983Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/natural-language/nlu-configurations/spell-correction-version-2</loc>
    <lastmod>2026-07-10T08:45:45.078Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/natural-language/training/fundamental-meaning</loc>
    <lastmod>2026-07-10T08:45:45.077Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/natural-language/training/machine-learning-engine</loc>
    <lastmod>2026-07-10T08:45:45.071Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/natural-language/training/model-validation</loc>
    <lastmod>2026-07-10T08:45:45.073Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/natural-language/training/nlp-training-overview</loc>
    <lastmod>2026-07-10T08:45:45.074Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/natural-language/training/optimizing-bots</loc>
    <lastmod>2026-07-10T08:45:45.067Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/natural-language/training/ranking-and-resolver</loc>
    <lastmod>2026-07-10T08:45:45.072Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/natural-language/training/training-validations</loc>
    <lastmod>2026-07-10T08:45:45.070Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/natural-language/training/traits</loc>
    <lastmod>2026-07-10T08:45:45.069Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/testing/batch-testing-dialoggpt</loc>
    <lastmod>2026-07-10T08:45:45.068Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/testing/playground</loc>
    <lastmod>2026-07-10T08:45:45.113Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/testing/regression-testing/batch-testing</loc>
    <lastmod>2026-07-10T08:45:45.112Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/testing/regression-testing/conversation-testing/conversation-testing-landing-page</loc>
    <lastmod>2026-07-10T08:45:45.107Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/testing/regression-testing/conversation-testing/create-a-test-suite</loc>
    <lastmod>2026-07-10T08:45:45.165Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/testing/regression-testing/conversation-testing/glossary</loc>
    <lastmod>2026-07-10T08:45:45.105Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/testing/regression-testing/conversation-testing/test-case-assertion</loc>
    <lastmod>2026-07-10T08:45:45.111Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/testing/regression-testing/conversation-testing/test-case-execution-summary</loc>
    <lastmod>2026-07-10T08:45:45.110Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/testing/regression-testing/conversation-testing/test-editor</loc>
    <lastmod>2026-07-10T08:45:45.101Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/testing/regression-testing/health-and-monitoring/flow-health-dashboard</loc>
    <lastmod>2026-07-10T08:45:45.099Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/testing/regression-testing/health-and-monitoring/virtual-assistants-health-and-monitoring</loc>
    <lastmod>2026-07-10T08:45:45.100Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/testing/talk-to-bot</loc>
    <lastmod>2026-07-10T08:45:45.194Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/testing/test-and-debug-overview</loc>
    <lastmod>2026-07-10T08:45:45.200Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/testing/testing-your-bot-with-nlp</loc>
    <lastmod>2026-07-10T08:45:45.199Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automation/tools/intent-discovery</loc>
    <lastmod>2026-07-10T08:45:45.192Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/automationai</loc>
    <lastmod>2026-07-10T08:45:45.191Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels</loc>
    <lastmod>2026-07-10T08:45:45.195Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-amazon-connect-chat-channel</loc>
    <lastmod>2026-07-10T08:45:45.194Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-cisco-channel</loc>
    <lastmod>2026-07-10T08:45:45.193Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-cisco-jabber-channel</loc>
    <lastmod>2026-07-10T08:45:45.188Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-email-channel</loc>
    <lastmod>2026-07-10T08:45:45.197Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-facebook-messenger-channel</loc>
    <lastmod>2026-07-10T08:45:45.230Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-genesys-chat-channel</loc>
    <lastmod>2026-07-10T08:45:45.225Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-google-assistant-channel</loc>
    <lastmod>2026-07-10T08:45:45.222Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-google-business-messaging-channel</loc>
    <lastmod>2026-07-10T08:45:45.222Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-google-chat</loc>
    <lastmod>2026-07-10T08:45:45.221Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-google-rcs-channel</loc>
    <lastmod>2026-07-10T08:45:45.223Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-instagram-channel</loc>
    <lastmod>2026-07-10T08:45:45.220Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-kore-channel</loc>
    <lastmod>2026-07-10T08:45:45.220Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-line-messenger-channel</loc>
    <lastmod>2026-07-10T08:45:45.219Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-live-person-channel</loc>
    <lastmod>2026-07-10T08:45:45.226Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-mattermost-channel</loc>
    <lastmod>2026-07-10T08:45:45.280Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-microsoft-teams-channel</loc>
    <lastmod>2026-07-10T08:45:45.270Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-microsoft-yammer-channel</loc>
    <lastmod>2026-07-10T08:45:45.280Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-naver-works-channel</loc>
    <lastmod>2026-07-10T08:45:45.276Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-nice-incontact-channel</loc>
    <lastmod>2026-07-10T08:45:45.278Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-ringcentral-engage-channel</loc>
    <lastmod>2026-07-10T08:45:45.277Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-ringcentral-glip-channel</loc>
    <lastmod>2026-07-10T08:45:45.276Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-sinch-channel</loc>
    <lastmod>2026-07-10T08:45:45.274Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-slack-channel</loc>
    <lastmod>2026-07-10T08:45:45.273Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-sms-channel</loc>
    <lastmod>2026-07-10T08:45:45.275Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-sunshine-conversations-channel</loc>
    <lastmod>2026-07-10T08:45:45.309Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-syniverse-channel</loc>
    <lastmod>2026-07-10T08:45:45.307Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-telegram-channel</loc>
    <lastmod>2026-07-10T08:45:45.305Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-twilio-sms-channel</loc>
    <lastmod>2026-07-10T08:45:45.299Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-twilio-voice-channel</loc>
    <lastmod>2026-07-10T08:45:45.303Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-twitter-channel</loc>
    <lastmod>2026-07-10T08:45:45.306Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-unblu-channel</loc>
    <lastmod>2026-07-10T08:45:45.301Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-web-mobile-client</loc>
    <lastmod>2026-07-10T08:45:45.302Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-webhook-channel</loc>
    <lastmod>2026-07-10T08:45:45.301Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-wechat-channel</loc>
    <lastmod>2026-07-10T08:45:45.300Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-whatsapp-business-channel</loc>
    <lastmod>2026-07-10T08:45:45.342Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-widget-sdk-channel</loc>
    <lastmod>2026-07-10T08:45:45.338Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-workplace-by-facebook-channel</loc>
    <lastmod>2026-07-10T08:45:45.331Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/add-zoom-contact-center-channel</loc>
    <lastmod>2026-07-10T08:45:45.328Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/adding-channels-to-your-bot</loc>
    <lastmod>2026-07-10T08:45:45.340Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/amazon-alexa</loc>
    <lastmod>2026-07-10T08:45:45.335Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/generate-dkim</loc>
    <lastmod>2026-07-10T08:45:45.330Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/ivr-audio-codes</loc>
    <lastmod>2026-07-10T08:45:45.329Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/ivr-integration</loc>
    <lastmod>2026-07-10T08:45:45.331Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/third-party-voice</loc>
    <lastmod>2026-07-10T08:45:45.333Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/au-firewall-rules</loc>
    <lastmod>2026-07-10T08:45:45.370Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/configure-voice-gateway</loc>
    <lastmod>2026-07-10T08:45:45.368Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/deployment-and-operations</loc>
    <lastmod>2026-07-10T08:45:45.369Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/eu-firewall-rules</loc>
    <lastmod>2026-07-10T08:45:45.364Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/fallback-and-resilience-configuration</loc>
    <lastmod>2026-07-10T08:45:45.367Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/features-and-capabilities</loc>
    <lastmod>2026-07-10T08:45:45.364Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/germany-firewall-rules</loc>
    <lastmod>2026-07-10T08:45:45.366Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/in-firewall-rules</loc>
    <lastmod>2026-07-10T08:45:45.365Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/japan-firewall-rules</loc>
    <lastmod>2026-07-10T08:45:45.366Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/minimum-system-requirements-and-supported-browsers</loc>
    <lastmod>2026-07-10T08:45:45.363Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/sip-trunk</loc>
    <lastmod>2026-07-10T08:45:45.416Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/speech-customization</loc>
    <lastmod>2026-07-10T08:45:45.396Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/third-party-asr-tts-support</loc>
    <lastmod>2026-07-10T08:45:45.394Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/troubleshooting</loc>
    <lastmod>2026-07-10T08:45:45.393Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/troubleshooting-asr-tts</loc>
    <lastmod>2026-07-10T08:45:45.394Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/uae-firewall-rules</loc>
    <lastmod>2026-07-10T08:45:45.390Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/uk-firewall-rules</loc>
    <lastmod>2026-07-10T08:45:45.392Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/us-firewall-rules</loc>
    <lastmod>2026-07-10T08:45:45.392Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/voice-gateway/utility-functions-in-voice-gateway</loc>
    <lastmod>2026-07-10T08:45:45.390Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/channels/whatsapp-support-for-multiple-phone-numbers</loc>
    <lastmod>2026-07-10T08:45:45.391Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/contact-center</loc>
    <lastmod>2026-07-10T08:45:45.446Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/contact-center/agent-console</loc>
    <lastmod>2026-07-10T08:45:45.457Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/contact-center/campaigns</loc>
    <lastmod>2026-07-10T08:45:45.445Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/contact-center/configurations/operational-configurations</loc>
    <lastmod>2026-07-10T08:45:45.443Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/contact-center/configurations/settings/configuration-settings</loc>
    <lastmod>2026-07-10T08:45:45.453Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/contact-center/flows-and-routing/conditional-and-waiting-flows</loc>
    <lastmod>2026-07-10T08:45:45.440Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/contact-center/integrations/amazon-connect-voice-automation/amazon-connect-integration-using-voice-automation</loc>
    <lastmod>2026-07-10T08:45:45.446Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/contact-center/integrations/genesys-voice-automation-audio-connector/genesys-integration-using-voice-automation-and-audio-connector</loc>
    <lastmod>2026-07-10T08:45:45.444Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/contact-center/integrations/overview</loc>
    <lastmod>2026-07-10T08:45:45.441Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/contact-center/integrations/talkdesk/kore-iva-integration-with-talkdesk</loc>
    <lastmod>2026-07-10T08:45:45.428Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/contact-center/integrations/voice-automation-nice-cxone-sip-integration/nice-cxone-sip-integration</loc>
    <lastmod>2026-07-10T08:45:45.485Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/contact-center/integrations/voice-automation-using-sip-invite-protocol/genesys-agent-desktop</loc>
    <lastmod>2026-07-10T08:45:45.481Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/contact-center/integrations/voice-automation-with-zoom-cc/kore-voice-automation-with-zoom-contact-center</loc>
    <lastmod>2026-07-10T08:45:45.488Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/contact-center/performance-management/slas-and-alerts</loc>
    <lastmod>2026-07-10T08:45:45.487Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/contact-center/routing-queues-skills</loc>
    <lastmod>2026-07-10T08:45:45.484Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/contact-center/supervisor</loc>
    <lastmod>2026-07-10T08:45:45.486Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/deployment/app-management</loc>
    <lastmod>2026-07-10T08:45:45.483Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/deployment/app-versioning</loc>
    <lastmod>2026-07-10T08:45:45.483Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/deployment/overview</loc>
    <lastmod>2026-07-10T08:45:45.485Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/deployment/publishing-app</loc>
    <lastmod>2026-07-10T08:45:45.482Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/flows</loc>
    <lastmod>2026-07-10T08:45:45.523Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/flows/create-and-manage-flows</loc>
    <lastmod>2026-07-10T08:45:45.523Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/flows/node-types/agent-transfer</loc>
    <lastmod>2026-07-10T08:45:45.522Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/flows/node-types/automation</loc>
    <lastmod>2026-07-10T08:45:45.519Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/flows/node-types/check-agent-availability</loc>
    <lastmod>2026-07-10T08:45:45.509Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/flows/node-types/check-business-hours</loc>
    <lastmod>2026-07-10T08:45:45.521Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/flows/node-types/connect-to-api</loc>
    <lastmod>2026-07-10T08:45:45.520Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/flows/node-types/deflection-flow</loc>
    <lastmod>2026-07-10T08:45:45.519Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/flows/node-types/end-flow</loc>
    <lastmod>2026-07-10T08:45:45.520Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/flows/node-types/go-to-flow</loc>
    <lastmod>2026-07-10T08:45:45.518Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/flows/node-types/ivr-digit-input</loc>
    <lastmod>2026-07-10T08:45:45.551Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/flows/node-types/ivr-menu</loc>
    <lastmod>2026-07-10T08:45:45.548Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/flows/node-types/message-prompt</loc>
    <lastmod>2026-07-10T08:45:45.546Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/flows/node-types/script-task</loc>
    <lastmod>2026-07-10T08:45:45.547Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/flows/node-types/set-queue</loc>
    <lastmod>2026-07-10T08:45:45.544Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/flows/node-types/split</loc>
    <lastmod>2026-07-10T08:45:45.542Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/flows/node-types/utils</loc>
    <lastmod>2026-07-10T08:45:45.543Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/custom-prompts</loc>
    <lastmod>2026-07-10T08:45:45.544Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/data-anonymization</loc>
    <lastmod>2026-07-10T08:45:45.543Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/genai-features</loc>
    <lastmod>2026-07-10T08:45:45.573Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/genai-features-agentai</loc>
    <lastmod>2026-07-10T08:45:45.541Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/genai-features-automationai</loc>
    <lastmod>2026-07-10T08:45:45.578Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/genai-features-contactcenterai</loc>
    <lastmod>2026-07-10T08:45:45.577Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/genai-features-qualityai</loc>
    <lastmod>2026-07-10T08:45:45.575Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/genai-features-searchai</loc>
    <lastmod>2026-07-10T08:45:45.571Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/guardrails</loc>
    <lastmod>2026-07-10T08:45:45.573Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/llm-integration</loc>
    <lastmod>2026-07-10T08:45:45.570Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/llm-response-format</loc>
    <lastmod>2026-07-10T08:45:45.572Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/model-context-protocol</loc>
    <lastmod>2026-07-10T08:45:45.571Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/overview</loc>
    <lastmod>2026-07-10T08:45:45.575Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/prompts-library</loc>
    <lastmod>2026-07-10T08:45:45.606Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/streaming-responses</loc>
    <lastmod>2026-07-10T08:45:45.604Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/xo-gpt-module</loc>
    <lastmod>2026-07-10T08:45:45.601Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/xogpt-answer-generation-model</loc>
    <lastmod>2026-07-10T08:45:45.603Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/xogpt-conversation-summarization-model</loc>
    <lastmod>2026-07-10T08:45:45.600Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/xogpt-dialoggpt-model</loc>
    <lastmod>2026-07-10T08:45:45.598Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/xogpt-feedback-submission</loc>
    <lastmod>2026-07-10T08:45:45.598Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/xogpt-model-specifications</loc>
    <lastmod>2026-07-10T08:45:45.597Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/xogpt-response-rephrasing-model</loc>
    <lastmod>2026-07-10T08:45:45.596Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/xogpt-user-query-paraphrasing-model</loc>
    <lastmod>2026-07-10T08:45:45.599Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/getting-started</loc>
    <lastmod>2026-07-10T08:45:45.632Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/getting-started/agent-ai-migration-from-xo10-to-xo11</loc>
    <lastmod>2026-07-10T08:45:45.632Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/getting-started/benefits-xo11</loc>
    <lastmod>2026-07-10T08:45:45.629Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/getting-started/ccai-migration-from-xo10-to-xo11</loc>
    <lastmod>2026-07-10T08:45:45.630Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/getting-started/migration-path-xo10-to-xo11</loc>
    <lastmod>2026-07-10T08:45:45.628Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/getting-started/password-policy</loc>
    <lastmod>2026-07-10T08:45:45.626Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/getting-started/searchai-feature-realignment</loc>
    <lastmod>2026-07-10T08:45:45.627Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/getting-started/searchassist-to-searchai-migration</loc>
    <lastmod>2026-07-10T08:45:45.628Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/getting-started/upgrade-guide</loc>
    <lastmod>2026-07-10T08:45:45.630Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service</loc>
    <lastmod>2026-07-10T08:45:45.626Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations</loc>
    <lastmod>2026-07-10T08:45:45.659Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/actions</loc>
    <lastmod>2026-07-10T08:45:45.658Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-asana-action</loc>
    <lastmod>2026-07-10T08:45:45.657Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-azure-openai-action</loc>
    <lastmod>2026-07-10T08:45:45.645Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-bamboohr-action</loc>
    <lastmod>2026-07-10T08:45:45.656Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-bitly-action</loc>
    <lastmod>2026-07-10T08:45:45.656Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-confluence-action</loc>
    <lastmod>2026-07-10T08:45:45.655Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-dhl-action</loc>
    <lastmod>2026-07-10T08:45:45.655Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-freshdesk-action</loc>
    <lastmod>2026-07-10T08:45:45.654Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-freshservice-action</loc>
    <lastmod>2026-07-10T08:45:45.645Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-google-maps-action</loc>
    <lastmod>2026-07-10T08:45:45.687Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-here-action</loc>
    <lastmod>2026-07-10T08:45:45.686Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-hubspot-action</loc>
    <lastmod>2026-07-10T08:45:45.685Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-jira-action</loc>
    <lastmod>2026-07-10T08:45:45.684Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-microsoft-graph-action</loc>
    <lastmod>2026-07-10T08:45:45.683Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-openai-action</loc>
    <lastmod>2026-07-10T08:45:45.683Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-salesforce-crm-action</loc>
    <lastmod>2026-07-10T08:45:45.682Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-servicenow-action</loc>
    <lastmod>2026-07-10T08:45:45.682Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-shopify-action</loc>
    <lastmod>2026-07-10T08:45:45.681Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-stripe-action</loc>
    <lastmod>2026-07-10T08:45:45.671Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-twilio-action</loc>
    <lastmod>2026-07-10T08:45:45.713Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-zendesk-action</loc>
    <lastmod>2026-07-10T08:45:45.712Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-here-action-templates</loc>
    <lastmod>2026-07-10T08:45:45.711Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-asana-action-templates</loc>
    <lastmod>2026-07-10T08:45:45.710Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-azure-openai-action-templates</loc>
    <lastmod>2026-07-10T08:45:45.709Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-bamboohr-templates</loc>
    <lastmod>2026-07-10T08:45:45.710Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-bitly-action-template</loc>
    <lastmod>2026-07-10T08:45:45.707Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-confluence-action-templates</loc>
    <lastmod>2026-07-10T08:45:45.708Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-dhl-action-templates</loc>
    <lastmod>2026-07-10T08:45:45.708Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-freshdesk-action-templates</loc>
    <lastmod>2026-07-10T08:45:45.706Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-freshservice-itsm-action-templates</loc>
    <lastmod>2026-07-10T08:45:45.740Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-google-maps-action-templates</loc>
    <lastmod>2026-07-10T08:45:45.740Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-hubspot-action-templates</loc>
    <lastmod>2026-07-10T08:45:45.734Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-jira-action-templates</loc>
    <lastmod>2026-07-10T08:45:45.738Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-microsoft-graph-action-templates</loc>
    <lastmod>2026-07-10T08:45:45.737Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-openai-actions-templates</loc>
    <lastmod>2026-07-10T08:45:45.737Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-salesforce-crm-action-templates</loc>
    <lastmod>2026-07-10T08:45:45.735Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-servicenow-action-templates</loc>
    <lastmod>2026-07-10T08:45:45.735Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-shopify-action-templates</loc>
    <lastmod>2026-07-10T08:45:45.736Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-stripe-action-templates</loc>
    <lastmod>2026-07-10T08:45:45.739Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-twilio-action-templates</loc>
    <lastmod>2026-07-10T08:45:45.770Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-zendesk-action-templates</loc>
    <lastmod>2026-07-10T08:45:45.768Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/adding-the-unblu-channel</loc>
    <lastmod>2026-07-10T08:45:45.764Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/agent-transfer-integrations</loc>
    <lastmod>2026-07-10T08:45:45.767Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/configuring-the-drift-agent</loc>
    <lastmod>2026-07-10T08:45:45.762Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/configuring-the-genesys-agent</loc>
    <lastmod>2026-07-10T08:45:45.763Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/configuring-the-intercom-agent</loc>
    <lastmod>2026-07-10T08:45:45.764Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/configuring-the-niceincontact</loc>
    <lastmod>2026-07-10T08:45:45.761Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/configuring-the-niceincontact-userhub-agent</loc>
    <lastmod>2026-07-10T08:45:45.762Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/configuring-the-salesforce-agent</loc>
    <lastmod>2026-07-10T08:45:45.761Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/how-to-configure-agent-transfer</loc>
    <lastmod>2026-07-10T08:45:45.799Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/kore-unblu-integration</loc>
    <lastmod>2026-07-10T08:45:45.798Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/servicenow/configuring-the-servicenow-agent</loc>
    <lastmod>2026-07-10T08:45:45.795Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/servicenow/configuring-the-servicenow-agent-utah-and-vancouver</loc>
    <lastmod>2026-07-10T08:45:45.796Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/external-nlu/dialogflow-engine</loc>
    <lastmod>2026-07-10T08:45:45.797Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/external-nlu/external-nlu-adapters</loc>
    <lastmod>2026-07-10T08:45:45.795Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/external-nlu/test-and-debug</loc>
    <lastmod>2026-07-10T08:45:45.794Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/overview</loc>
    <lastmod>2026-07-10T08:45:45.793Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/manage-assistant/feedback-survey</loc>
    <lastmod>2026-07-10T08:45:45.793Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/manage-assistant/plan-and-usage/accounts-or-workspace-overview</loc>
    <lastmod>2026-07-10T08:45:45.792Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/manage-assistant/plan-and-usage/billing-and-payments</loc>
    <lastmod>2026-07-10T08:45:45.828Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality</loc>
    <lastmod>2026-07-10T08:45:45.957Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze</loc>
    <lastmod>2026-07-10T08:45:45.827Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/adherence-heatmap</loc>
    <lastmod>2026-07-10T08:45:45.812Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/agent-dashboard-supervisor-evaluation</loc>
    <lastmod>2026-07-10T08:45:45.826Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/agent-leaderboard</loc>
    <lastmod>2026-07-10T08:45:45.824Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/ai-assisted-manual-audit</loc>
    <lastmod>2026-07-10T08:45:45.824Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/conversation-mining-audit-allocations</loc>
    <lastmod>2026-07-10T08:45:45.825Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/conversation-mining-interactions</loc>
    <lastmod>2026-07-10T08:45:45.823Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/creating-audit-allocations</loc>
    <lastmod>2026-07-10T08:45:45.826Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/cx-insights</loc>
    <lastmod>2026-07-10T08:45:45.812Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/dashboard</loc>
    <lastmod>2026-07-10T08:45:45.873Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/my-dashboard-agent-view</loc>
    <lastmod>2026-07-10T08:45:45.858Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/my-dashboard-coaching-assignments</loc>
    <lastmod>2026-07-10T08:45:45.856Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/performance-insights</loc>
    <lastmod>2026-07-10T08:45:45.855Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/supervisor-view-agent-specific-dashboard</loc>
    <lastmod>2026-07-10T08:45:45.853Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/topic-discovery</loc>
    <lastmod>2026-07-10T08:45:45.854Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/understanding-views-and-permissions</loc>
    <lastmod>2026-07-10T08:45:45.856Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/coaching</loc>
    <lastmod>2026-07-10T08:45:45.854Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configurations</loc>
    <lastmod>2026-07-10T08:45:45.852Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/agent-scorecards</loc>
    <lastmod>2026-07-10T08:45:45.852Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/conversation-intelligence</loc>
    <lastmod>2026-07-10T08:45:45.901Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/conversation-sources</loc>
    <lastmod>2026-07-10T08:45:45.894Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/evaluation-criteria/metrics-measurement-types/autoqa-prompting-guide</loc>
    <lastmod>2026-07-10T08:45:45.897Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/evaluation-criteria/metrics-measurement-types/by-ai-agent</loc>
    <lastmod>2026-07-10T08:45:45.897Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/evaluation-criteria/metrics-measurement-types/by-dialog-task</loc>
    <lastmod>2026-07-10T08:45:45.898Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/evaluation-criteria/metrics-measurement-types/by-hold</loc>
    <lastmod>2026-07-10T08:45:45.896Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/evaluation-criteria/metrics-measurement-types/by-manual-evaluation</loc>
    <lastmod>2026-07-10T08:45:45.895Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/evaluation-criteria/metrics-measurement-types/by-playbook-adherence</loc>
    <lastmod>2026-07-10T08:45:45.900Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/evaluation-criteria/metrics-measurement-types/by-question</loc>
    <lastmod>2026-07-10T08:45:45.895Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/evaluation-criteria/metrics-measurement-types/by-speech</loc>
    <lastmod>2026-07-10T08:45:45.899Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/evaluation-criteria/metrics-measurement-types/by-transfer</loc>
    <lastmod>2026-07-10T08:45:45.934Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/evaluation-criteria/metrics-measurement-types/by-value</loc>
    <lastmod>2026-07-10T08:45:45.935Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/evaluation-forms</loc>
    <lastmod>2026-07-10T08:45:45.932Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/evaluation-metrics</loc>
    <lastmod>2026-07-10T08:45:45.926Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/language-settings</loc>
    <lastmod>2026-07-10T08:45:45.931Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/quality-ai-express</loc>
    <lastmod>2026-07-10T08:45:45.927Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/quality-ai-general-settings</loc>
    <lastmod>2026-07-10T08:45:45.929Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/taxonomy-builder/overview</loc>
    <lastmod>2026-07-10T08:45:45.926Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/configure/taxonomy-builder/setup-taxonomy</loc>
    <lastmod>2026-07-10T08:45:45.929Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/connectors/aws-s3-connector-setup-guide</loc>
    <lastmod>2026-07-10T08:45:45.930Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/connectors/azure-blob-connector-setup-guide</loc>
    <lastmod>2026-07-10T08:45:45.961Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/getting-started/best-practices-for-auto-qa-config</loc>
    <lastmod>2026-07-10T08:45:45.963Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/release-notes</loc>
    <lastmod>2026-07-10T08:45:45.959Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/release-notes/agent-ai</loc>
    <lastmod>2026-07-10T08:45:45.959Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/release-notes/automation-ai</loc>
    <lastmod>2026-07-10T08:45:45.956Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/release-notes/contact-center-ai</loc>
    <lastmod>2026-07-10T08:45:45.988Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/release-notes/deprecations</loc>
    <lastmod>2026-07-10T08:45:45.989Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/release-notes/platform-services</loc>
    <lastmod>2026-07-10T08:45:45.990Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/release-notes/quality-ai</loc>
    <lastmod>2026-07-10T08:45:45.987Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/release-notes/search-ai</loc>
    <lastmod>2026-07-10T08:45:46.028Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/release-notes/voice-gateway</loc>
    <lastmod>2026-07-10T08:45:46.027Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/app-registration</loc>
    <lastmod>2026-07-10T08:45:46.017Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/bot-sdk-introduction</loc>
    <lastmod>2026-07-10T08:45:46.016Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/botkit-sdk</loc>
    <lastmod>2026-07-10T08:45:46.015Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/botkit-sdk-deployment-guide</loc>
    <lastmod>2026-07-10T08:45:46.014Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/how-web-sdk-works</loc>
    <lastmod>2026-07-10T08:45:46.016Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/installing-botkit-in-aws</loc>
    <lastmod>2026-07-10T08:45:46.013Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/installing-the-botkit-sdk</loc>
    <lastmod>2026-07-10T08:45:46.056Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/sdk-configuration</loc>
    <lastmod>2026-07-10T08:45:46.055Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/sdk-events</loc>
    <lastmod>2026-07-10T08:45:46.051Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/sdk-functions</loc>
    <lastmod>2026-07-10T08:45:46.053Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/sdk-security</loc>
    <lastmod>2026-07-10T08:45:46.051Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/tutorials/agent-transfer</loc>
    <lastmod>2026-07-10T08:45:46.052Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/tutorials/blue-prism</loc>
    <lastmod>2026-07-10T08:45:46.050Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/tutorials/flight-search-sample-bot</loc>
    <lastmod>2026-07-10T08:45:46.049Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/tutorials/web-sdk</loc>
    <lastmod>2026-07-10T08:45:46.053Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/tutorials/widget-sdk</loc>
    <lastmod>2026-07-10T08:45:46.049Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/using-the-botkit-sdk</loc>
    <lastmod>2026-07-10T08:45:46.084Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/web-mobile-sdk-message-formatting-and-templates</loc>
    <lastmod>2026-07-10T08:45:46.082Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/web-sdk</loc>
    <lastmod>2026-07-10T08:45:46.079Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/web-sdk-accessibility</loc>
    <lastmod>2026-07-10T08:45:46.078Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/web-socket-connect-and-rtm</loc>
    <lastmod>2026-07-10T08:45:46.081Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/sdk/widget-sdk-message-formatting-and-templates</loc>
    <lastmod>2026-07-10T08:45:46.076Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai</loc>
    <lastmod>2026-07-10T08:45:46.076Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/advance-config-and-dev-tools</loc>
    <lastmod>2026-07-10T08:45:46.077Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/agentic-rag-and-business-rules</loc>
    <lastmod>2026-07-10T08:45:46.075Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/aha</loc>
    <lastmod>2026-07-10T08:45:46.074Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/airtable</loc>
    <lastmod>2026-07-10T08:45:46.111Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/amazons3</loc>
    <lastmod>2026-07-10T08:45:46.110Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/asana</loc>
    <lastmod>2026-07-10T08:45:46.107Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/axero</loc>
    <lastmod>2026-07-10T08:45:46.103Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/azure</loc>
    <lastmod>2026-07-10T08:45:46.107Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/bigtincan</loc>
    <lastmod>2026-07-10T08:45:46.106Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/bitbucket</loc>
    <lastmod>2026-07-10T08:45:46.105Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/box</loc>
    <lastmod>2026-07-10T08:45:46.105Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/clickup</loc>
    <lastmod>2026-07-10T08:45:46.104Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/coda</loc>
    <lastmod>2026-07-10T08:45:46.108Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/confluence-cloud</loc>
    <lastmod>2026-07-10T08:45:46.139Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/confluence-server</loc>
    <lastmod>2026-07-10T08:45:46.138Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/connector-directory</loc>
    <lastmod>2026-07-10T08:45:46.132Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/custom-connector</loc>
    <lastmod>2026-07-10T08:45:46.134Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/datadog</loc>
    <lastmod>2026-07-10T08:45:46.135Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/dotcms</loc>
    <lastmod>2026-07-10T08:45:46.134Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/dropbox</loc>
    <lastmod>2026-07-10T08:45:46.133Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/egnyte</loc>
    <lastmod>2026-07-10T08:45:46.136Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/figma</loc>
    <lastmod>2026-07-10T08:45:46.136Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/freshdesk</loc>
    <lastmod>2026-07-10T08:45:46.122Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/freshservice</loc>
    <lastmod>2026-07-10T08:45:46.166Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/front</loc>
    <lastmod>2026-07-10T08:45:46.164Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/github</loc>
    <lastmod>2026-07-10T08:45:46.158Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/github-onprem</loc>
    <lastmod>2026-07-10T08:45:46.158Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/gitlab</loc>
    <lastmod>2026-07-10T08:45:46.160Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/googledrive</loc>
    <lastmod>2026-07-10T08:45:46.164Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/guru</loc>
    <lastmod>2026-07-10T08:45:46.160Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/helpscout</loc>
    <lastmod>2026-07-10T08:45:46.159Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/hive</loc>
    <lastmod>2026-07-10T08:45:46.157Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/hubspot</loc>
    <lastmod>2026-07-10T08:45:46.162Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/invision-community</loc>
    <lastmod>2026-07-10T08:45:46.192Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/jenkins</loc>
    <lastmod>2026-07-10T08:45:46.191Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/jfrog</loc>
    <lastmod>2026-07-10T08:45:46.189Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/jira</loc>
    <lastmod>2026-07-10T08:45:46.189Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/jira-onprem</loc>
    <lastmod>2026-07-10T08:45:46.190Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/json</loc>
    <lastmod>2026-07-10T08:45:46.187Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/lumapps</loc>
    <lastmod>2026-07-10T08:45:46.187Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/miro</loc>
    <lastmod>2026-07-10T08:45:46.188Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/monday</loc>
    <lastmod>2026-07-10T08:45:46.186Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/msteams</loc>
    <lastmod>2026-07-10T08:45:46.185Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/notion</loc>
    <lastmod>2026-07-10T08:45:46.221Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/onedrive</loc>
    <lastmod>2026-07-10T08:45:46.219Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/opsgenie</loc>
    <lastmod>2026-07-10T08:45:46.216Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/oracle</loc>
    <lastmod>2026-07-10T08:45:46.218Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/pagerduty</loc>
    <lastmod>2026-07-10T08:45:46.213Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/reamaze</loc>
    <lastmod>2026-07-10T08:45:46.214Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/salesforce</loc>
    <lastmod>2026-07-10T08:45:46.214Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/servicenow</loc>
    <lastmod>2026-07-10T08:45:46.212Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/sharepoint</loc>
    <lastmod>2026-07-10T08:45:46.212Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/shopify</loc>
    <lastmod>2026-07-10T08:45:46.211Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/shortcut</loc>
    <lastmod>2026-07-10T08:45:46.249Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/slab</loc>
    <lastmod>2026-07-10T08:45:46.247Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/slack</loc>
    <lastmod>2026-07-10T08:45:46.243Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/teamwork</loc>
    <lastmod>2026-07-10T08:45:46.244Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/testrail</loc>
    <lastmod>2026-07-10T08:45:46.241Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/trello</loc>
    <lastmod>2026-07-10T08:45:46.246Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/unified-schema</loc>
    <lastmod>2026-07-10T08:45:46.242Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/wolken-service-desk</loc>
    <lastmod>2026-07-10T08:45:46.241Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/wordpress</loc>
    <lastmod>2026-07-10T08:45:46.240Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/workday</loc>
    <lastmod>2026-07-10T08:45:46.239Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/wrike</loc>
    <lastmod>2026-07-10T08:45:46.289Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/xmatters</loc>
    <lastmod>2026-07-10T08:45:46.288Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/youtrack</loc>
    <lastmod>2026-07-10T08:45:46.286Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/youtube</loc>
    <lastmod>2026-07-10T08:45:46.282Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/zendesk</loc>
    <lastmod>2026-07-10T08:45:46.286Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/zeplin</loc>
    <lastmod>2026-07-10T08:45:46.285Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/zoho</loc>
    <lastmod>2026-07-10T08:45:46.284Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/zoom</loc>
    <lastmod>2026-07-10T08:45:46.284Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/connectors/zulip</loc>
    <lastmod>2026-07-10T08:45:46.283Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/content-sources</loc>
    <lastmod>2026-07-10T08:45:46.282Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/howto/batch-processing</loc>
    <lastmod>2026-07-10T08:45:46.315Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/howto/custom-embedding-model</loc>
    <lastmod>2026-07-10T08:45:46.314Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/howto/customize-response-by-channel</loc>
    <lastmod>2026-07-10T08:45:46.312Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/howto/enable-answer-streaming</loc>
    <lastmod>2026-07-10T08:45:46.311Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/howto/image-based-document-extraction</loc>
    <lastmod>2026-07-10T08:45:46.312Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/howto/ingestion-from-spreadsheets</loc>
    <lastmod>2026-07-10T08:45:46.310Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/howto/use-conversational-context</loc>
    <lastmod>2026-07-10T08:45:46.311Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/howto/use-usercontext</loc>
    <lastmod>2026-07-10T08:45:46.300Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/index-configuration</loc>
    <lastmod>2026-07-10T08:45:46.313Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/retrieval-answer-configuration</loc>
    <lastmod>2026-07-10T08:45:46.309Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/testing-and-debugging</loc>
    <lastmod>2026-07-10T08:45:46.343Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/searchai/tips-and-faqs</loc>
    <lastmod>2026-07-10T08:45:46.344Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/user-management/users-and-role</loc>
    <lastmod>2026-07-10T08:45:46.342Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work/administration/account-and-workspace</loc>
    <lastmod>2026-07-10T08:45:46.341Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work/administration/audit-log</loc>
    <lastmod>2026-07-10T08:45:46.339Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work/administration/security-and-control</loc>
    <lastmod>2026-07-10T08:45:46.340Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work/administration/user-management</loc>
    <lastmod>2026-07-10T08:45:46.338Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work/analytics</loc>
    <lastmod>2026-07-10T08:45:46.340Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work/assistant-configurations</loc>
    <lastmod>2026-07-10T08:45:46.337Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work/channels</loc>
    <lastmod>2026-07-10T08:45:46.338Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work/custom-agents</loc>
    <lastmod>2026-07-10T08:45:46.373Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work/custom-agents/agent-management</loc>
    <lastmod>2026-07-10T08:45:46.374Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work/custom-agents/enterprise-knowledge</loc>
    <lastmod>2026-07-10T08:45:46.355Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work/getting-started</loc>
    <lastmod>2026-07-10T08:45:46.371Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work/getting-started/how-to-use</loc>
    <lastmod>2026-07-10T08:45:46.370Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work/getting-started/marketplace</loc>
    <lastmod>2026-07-10T08:45:46.370Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work</loc>
    <lastmod>2026-07-10T08:45:46.369Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work/integration/amazon-q</loc>
    <lastmod>2026-07-10T08:45:46.368Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work/llm-configuration</loc>
    <lastmod>2026-07-10T08:45:46.371Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work/pre-built-agents</loc>
    <lastmod>2026-07-10T08:45:46.367Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-work/release-notes/release-updates</loc>
    <lastmod>2026-07-10T08:45:46.386Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/home</loc>
    <lastmod>2026-06-25T16:02:04.044Z</lastmod>
  </url>
</urlset>