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    <lastmod>2026-04-08T13:21:17.003Z</lastmod>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/xogpt-dialoggpt-model</loc>
    <lastmod>2026-04-08T13:21:16.998Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/xogpt-feedback-submission</loc>
    <lastmod>2026-04-08T13:21:17.006Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/xogpt-model-specifications</loc>
    <lastmod>2026-04-08T13:21:17.004Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/xogpt-response-rephrasing-model</loc>
    <lastmod>2026-04-08T13:21:17.002Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/generative-ai-tools/xogpt-user-query-paraphrasing-model</loc>
    <lastmod>2026-04-08T13:21:17.000Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/getting-started</loc>
    <lastmod>2026-04-08T13:21:17.001Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/getting-started/agent-ai-migration-from-xo10-to-xo11</loc>
    <lastmod>2026-04-08T13:21:16.999Z</lastmod>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/getting-started/benefits-xo11</loc>
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  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/getting-started/ccai-migration-from-xo10-to-xo11</loc>
    <lastmod>2026-04-08T13:21:17.043Z</lastmod>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/getting-started/migration-path-xo10-to-xo11</loc>
    <lastmod>2026-04-08T13:21:17.038Z</lastmod>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/getting-started/searchassist-to-searchai-migration</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/getting-started/upgrade-guide</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/actions</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-asana-action</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-azure-openai-action</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-bamboohr-action</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-bitly-action</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-confluence-action</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-dhl-action</loc>
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  <url>
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  <url>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-google-maps-action</loc>
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  <url>
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  <url>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-jira-action</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-microsoft-graph-action</loc>
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  <url>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-salesforce-crm-action</loc>
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  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-servicenow-action</loc>
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  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-shopify-action</loc>
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  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-stripe-action</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-twilio-action</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/configuring-the-zendesk-action</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-here-action-templates</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-asana-action-templates</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-azure-openai-action-templates</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-bamboohr-templates</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-bitly-action-template</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-confluence-action-templates</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-dhl-action-templates</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-freshdesk-action-templates</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-freshservice-itsm-action-templates</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-google-maps-action-templates</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-hubspot-action-templates</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-jira-action-templates</loc>
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  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-microsoft-graph-action-templates</loc>
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  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-openai-actions-templates</loc>
    <lastmod>2026-04-08T13:21:17.201Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-salesforce-crm-action-templates</loc>
    <lastmod>2026-04-08T13:21:17.205Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-servicenow-action-templates</loc>
    <lastmod>2026-04-08T13:21:17.202Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-shopify-action-templates</loc>
    <lastmod>2026-04-08T13:21:17.203Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-stripe-action-templates</loc>
    <lastmod>2026-04-08T13:21:17.206Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-twilio-action-templates</loc>
    <lastmod>2026-04-08T13:21:17.199Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/actions/using-the-zendesk-action-templates</loc>
    <lastmod>2026-04-08T13:21:17.198Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/adding-the-unblu-channel</loc>
    <lastmod>2026-04-08T13:21:17.200Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/agent-transfer-integrations</loc>
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  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/configuring-the-drift-agent</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/configuring-the-genesys-agent</loc>
    <lastmod>2026-04-08T13:21:17.237Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/configuring-the-intercom-agent</loc>
    <lastmod>2026-04-08T13:21:17.238Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/configuring-the-niceincontact</loc>
    <lastmod>2026-04-08T13:21:17.240Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/configuring-the-niceincontact-userhub-agent</loc>
    <lastmod>2026-04-08T13:21:17.239Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/configuring-the-salesforce-agent</loc>
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  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/how-to-configure-agent-transfer</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/kore-unblu-integration</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/servicenow/configuring-the-servicenow-agent</loc>
    <lastmod>2026-04-08T13:21:17.236Z</lastmod>
  </url>

  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/agents/servicenow/configuring-the-servicenow-agent-utah-and-vancouver</loc>
    <lastmod>2026-04-08T13:21:17.237Z</lastmod>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/external-nlu/dialogflow-engine</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/external-nlu/external-nlu-adapters</loc>
    <lastmod>2026-04-08T13:21:17.285Z</lastmod>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/integrations/external-nlu/test-and-debug</loc>
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    <loc>https://docs.kore.ai/ai-for-service/integrations/overview</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/manage-assistant/feedback-survey</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/manage-assistant/plan-and-usage/accounts-or-workspace-overview</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/manage-assistant/plan-and-usage/billing-and-payments</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality</loc>
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    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze</loc>
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    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/adherence-heatmap</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/agent-dashboard-supervisor-evaluation</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/agent-leaderboard</loc>
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    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/ai-assisted-manual-audit</loc>
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    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/conversation-mining-audit-allocations</loc>
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  <url>
    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/conversation-mining-interactions</loc>
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    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/creating-audit-allocations</loc>
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    <loc>https://docs.kore.ai/ai-for-service/quality-ai/analyze/cx-insights</loc>
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