GETTING STARTED
Introduction
Retail Assist Architecture
Glossary
Release Note
What’s new in RetailAssist

FEATURES
Product Search
Authentication
Add to Cart
Place an Order
Order Status
Cancel an Order
Return an Order
FAQs
Agent Transfer

GEN AI in RETAIL ASSIST
Overview
Glossary
Gen AI Configuration

ONBOARDING
Account Provisioning for New Partners
Onboarding of Existing Partners

ADMIN GUIDE
Bot Building
Creating a Bot Using the Import Option
Communication Channels
Web/mobile SDK
IVR Integration
Adding the WhatsApp Business Messaging Channel
Agent Desktop
SmartAssist
Agent Transfer
Agent Desktops (Zendesk, Freshdesk, Livechat etc.)
Analytics Overview Dashboard
Bot Configuration
Bot Configuration
SMT Configuration
Application adapter
Setting Up Environment Variables for SMT Adapter
Integrating APIs in Adapter

PRODUCT SYNC
PIM Sync with Pinecone DB for Product Search
Data Upsert to Pinecone DB

INTEGRATION GUIDE
Shopify Integration
Introduction
Shopify Installation and Setup
Installing the RetailAssist app
Connect RetailAssist with Your Shopify Store
Bot Integration for Shopify
Creating a Bot Using the Import Option
SMT configuration
Import the Adapter
Configuring SMT Adapter
Product Sync
PIM Sync with Pinecone DB for Product Search
Data Upsert to Pinecone DB

Welcome to Retail Assist Documentation

Boost customer satisfaction with Order creation & Order management and empower store associates with a ready-to-deploy virtual retail assistant for digital, voice, and in-store devices.

New User Registration

Create a new account

  • Lowercase alphabet without any space

By registering, you agree to our Terms of Service


Welcome to Retail Assist Documentation

Boost customer satisfaction with Order creation & Order management and empower store associates with a ready-to-deploy virtual retail assistant for digital, voice, and in-store devices.

New User Registration

Create a new account

  • Lowercase alphabet without any space

By registering, you agree to our Terms of Service