Documentation Index
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Start Voice Campaign API-v2
Use this API to start an active Voice campaign for a given stream ID and campaign ID.
| Method | POST |
|---|
| Endpoint | https://{{host}}/api/v2/public/{{streamID}}/campaign/trigger/{{campaignId}}?accountId={{accountId}}\&campaignType=voice\&trigger=play |
| Content-Type | application/json |
| Authorization | auth: {{JWT}} See How to generate the JWT Token |
| API Scope | Campaign Management |
Path Parameters
| Parameter | Description | Type |
|---|
host | Environment URL, for example, https://platform.kore.ai | string, required |
streamId | Bot ID or Stream ID. You can get it from the general settings page. | string, required |
campaignId | Unique identifier of the campaign to trigger. | string, required |
Query Parameters
| Parameter | Description | Type |
|---|
campaignType | Type of campaign. Use "voice" for voice campaign. | string, required |
trigger | Action to perform. Use "play" to start. | string, required |
Sample Request
curl --location 'https://{{host}}/api/v2/public/{{streamID}}/campaign/trigger/{{campaignId}}?accountId={{accountId}}&campaignType=voice&trigger=play' \
--header 'auth: <token>' \
--header 'accountid: 67777ce93e25326494xxxxx' \
--header 'iid: st-0603182c-7ffb-53c3-b307-47ca14bxxxxx' \
--header 'Content-Type: application/json' \
--data '{}
'
| Header | Description | Required/Optional |
|---|
auth | JWT token for authentication. | required |
iid | The Application Id. | required |
accountId | The Account Id. | required |
Sample Response
{
"status": "Active",
"message": "Campaign Started",
"totalCallsCompleted": 0,
"updatedAt": "2025-12-05T11:56:13.241Z",
"campaignInstanceId": "cid-835ee4a-697e-4846-8340-7e3e301xxxxx"
}
Response Parameters
| Parameter | Description | Type |
|---|
status | Indicates the current status of the campaign. For example, Active | string |
message | Success confirmation message. For example, Campaign Started | string |
totalCallsCompleted | Number of completed calls at the time of starting the campaign. | number |
updatedAt | ISO timestamp when the campaign was activated. | string |
campaignInstanceId | ID of the specific campaign instance that was started. | string |
