Documentation Index
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Use this API to delete an active voice campaign for a given stream ID and campaign ID.
| Method | DELETE |
|---|
| Endpoint | https://{{host}}/campaign/api/v2/public/{{streamId}}/campaign/{{campaignId}}?accountId={{accountId}}&campaignType=voice |
| Content-Type | application/json |
| Authorization | auth: {{JWT}} See How to generate the JWT Token |
| API Scope | Campaign Management |
Path Parameters
| Parameter | Description | Type |
|---|
host | Environment URL, for example, https://platform.kore.ai | string, required |
streamId | Bot ID or Stream ID. You can get it from the general settings page. | string, required |
campaignId | Unique identifier of the campaign to trigger. | string, required |
Query Parameter
| Parameter | Description | Type |
|---|
campaignType | Type of Campaign. Use "voice" | string, required |
Sample Request
curl --location --request DELETE 'https://{{host}}/campaign/api/v2/public/{{streamId}}/campaign/{{campaignId}}?accountId={{accountId}}&campaignType=voice' \
--header 'auth: <token>' \
--header 'accountid: 67777ce93e25326494exxxxx' \
--header 'iid: st-0603182c-7ffb-53c3-b307-47ca14bxxxxx'
| Header | Description | Required/Optional |
|---|
auth | JWT token for authentication. | string, required |
iid | The Application Id. | string, required |
accountId | The Account Id. | string, required |
Sample Response
{
"status": "success",
"message": "Campaign Service Renewal Outreach Campaign61 deleted successfully",
"data": {
"_id": "cd-a1e45a7-e8ba-4e97-a339-476ebc7xxxxx",
"name": "Service Renewal Outreach Campaign61",
"lname": "service renewal outreach campaign61",
"description": "Connects customers with live agents to assist with upcoming service renewals using progressive dialing. Ensures personalized support and improved engagement.",
"dncLists": {
"id": "cl-68b802a-2b99-4245-8eea-6d322a8xxxxx",
"name": "DNC CL Dec 4"
},
"priority": "5",
"dialingMode": "Progressive",
"dialingStrategy": {
"callerId": {
"phoneNumber": "+181633xxxxx"
},
"callingHours": {
"frequency": "WEEKLY",
"days": [
{
"start": "9:00 AM",
"end": "6:00 PM",
"day": "MO"
},
{
"start": "9:00 AM",
"end": "6:00 PM",
"day": "TU"
},
{
"start": "9:00 AM",
"end": "6:00 PM",
"day": "WE"
},
{
"start": "9:00 AM",
"end": "6:00 PM",
"day": "TH"
},
{
"start": "9:00 AM",
"end": "6:00 PM",
"day": "FR"
}
],
"timezone": "Asia/Kolkata"
},
"dialingOrder": "FIFO",
"maxAttemptsPerRecord": 3,
"defaultRetryPeriod": 10,
"maxRingTime": 30,
"useSystemMappings": false
},
"status": "Ready",
"isFiltersEnabled": false,
"createdAt": "2025-12-04T10:50:56.762Z",
"updatedAt": "2025-12-05T06:31:23.308Z",
"schedule": {
"isSchedulingEnabled": false,
"isRecurrenceEnabled": false
},
"contactLists": [
"CL Only 2020 Dec 4"
]
}
}
Response Parameters
| Parameter | Description | Type |
|---|
status | Indicates the success or failure of the request. | string |
message | Response message providing details about the result. | string |
data | Object containing the voice campaign details. | object |
data._id | Unique identifier for the campaign. (UUID) | string |
data.name | Display name of the campaign. | string |
data.lname | Lowercase or internal name of the campaign. | string |
data.description | Description of the campaign objective and functionality. | string |
data.dncLists | Contains the contact lists added under the Do Not Call (DNC) list. | object |
data.dncLists.id | Unique identifier of the contact list in the DNC list. | string (UUID) |
data.dncLists.name | The name of the contact list included in the Do Not Call (DNC) list. | string |
data.priority | Priority level of the campaign. | number |
data.format | Format of the campaign (for example, basic, advanced). | string |
data.dialingStrategy | Object containing dialing strategy settings. | object |
data.dialingStrategy.callerId.phoneNumber | Phone number used as the caller ID. | string |
data.dialingStrategy.callingHours.frequency | Frequency at which the campaign runs (for example, DAILY, WEEKLY). | string |
data.dialingStrategy.callingHours.timezone | Time zone used for the campaign’s calling hours. | string |
data.dialingStrategy.callingHours.days | Array of day-wise calling hour configurations. | array |
data.dialingStrategy.callingHours.days[].day | Day of the week when the campaign runs. (Enum) | string |
data.dialingStrategy.callingHours.days[].start | Start time for campaign activity on the given day. (Time) | string |
data.dialingStrategy.callingHours.days[].end | End time for campaign activity on the given day. (Time) | string |
data.experienceFlow | ID of the bot experience flow used in the campaign. (UUID) | string |
data.status | Current status of the campaign (for example, Ready, Stopped). | string |
data.createdAt | ISO timestamp when the campaign was created. (ISO 8601) | string |
data.updatedAt | ISO timestamp when the campaign was last updated. (ISO 8601) | string |
data.schedule | Object containing scheduling preferences. | object |
data.schedule.isSchedulingEnabled | Indicates whether scheduling is enabled. | boolean |
data.schedule.isRecurrenceEnabled | Indicates whether recurrence is enabled. | boolean |
data.campaignInstanceId | Unique identifier for the specific instance of the campaign. (UUID) | string |
data.contactLists | List of contact group names associated with the campaign. | array |
