> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent Login Logout Summary Report

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The Agent Login Logout Summary Report is a detailed report of an agent's login and logout events.

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## Generate and Manage the Report

Refer to [Creating a New Report](/ai-for-service/analytics/contact-center/reports/introduction-to-reports#creating-a-new-report) for instructions on generating this report.

Refer to [Manage Reports](/ai-for-service/analytics/contact-center/reports/introduction-to-reports#manage-reports) for instructions on managing this report.

The report is available for download.

<img src="https://mintcdn.com/koreai/vn1xLvOJz0TYyU_j/ai-for-service/analytics/contact-center/reports/images/agent-login-logout-summary-report-output.png?fit=max&auto=format&n=vn1xLvOJz0TYyU_j&q=85&s=a6821295380254c2e1f12a4448c44945" alt="Agent Login Logout Summary Report Output" width="700" height="482" data-path="ai-for-service/analytics/contact-center/reports/images/agent-login-logout-summary-report-output.png" />

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## Report Fields

| Field      | Description                                                         | Example             |
| :--------- | :------------------------------------------------------------------ | :------------------ |
| `Login`    | Date and time at which the agent logged in, starting a new session. | `01/06/23 15:57:17` |
| `Logout`   | Date and time at which the agent logged out, ending a session.      | `01/06/23 15:57:17` |
| `Duration` | Duration of the session (Logout - Login).                           | `64:39:22`          |

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